1. M ARK M ACIAS S HAWN B EARD SCC O FFICE OF I NSTITUTIONAL R ESEARCH 2007 SCC Employee Opinion Survey

2. Background November 2007 SCC Office of Institutional Research Conducted spring 2007 80-item survey designed to collect opinions on seven key areas:  CCS District Environment  SCC Campus Environment  Communications  Planning and Decision-Making  Resources and Facilities  Work Environment  Equity and Diversity A similar survey was conducted in 2003. 16 items from that survey were included in 2007 to allow direct comparison. Presentation includes only key findings. Full report will be made available soon.

3. Who Responded November 2007 SCC Office of Institutional Research All SCC faculty, staff, and exempt employees were invited to participate. Out of 570 SCC employees, 254 responded (45%). In 2003, 57% responded. Employee classifications used in analysis:  Faculty includes full-time and part-time.  Staff includes classified and hourly staff, full-time and part- time (excludes student work-study).  Exempt includes professional and administrative exempt.

4. Section 1 – CCS District Environment November 2007 SCC Office of Institutional Research Organizational adaptability:  Only half of SCC employees believe CCS is innovative and that CCS administration is open to change. Working relationships:  Only one-third of SCC employees believe SCC has good relationship with SFCC and IEL faculty and staff.*  Only two out of five SCC employees believe SCC staff has a good relationship with CCS staff.* Employee comments about district environment  The most common responses regard complaints about too much paperwork and too many regulations.  The next most common responses regard a lack of connection between district and SCC.  (only about 17%-just over 1 out of 6- answered these questions)

5. Section 2 – SCC Campus Environment November 2007 SCC Office of Institutional Research Overall ratings of SCC as a place to work are highly positive.  70% recommend family and friends work here and over 85% recommend taking classes here. Organizational adaptability: Over 60% of employees view SCC as innovative and see administrators as open to change* Working relationships among faculty, staff, and administration: Overall positive** Employee comments about campus environment  The most common concerns were regarding parking lot and campus security before and after hours.

6. Section 3 – Communications November 2007 SCC Office of Institutional Research Internal Information flow  Only half feel well informed about SCC  Two-thirds feel well informed about their division  Three-quarters feel well informed about dept. *  Only 40% feel well informed about budget allocations. Opportunities for input  Only half feel that SCC provides environment conducive to open discussion and that they are provided with opportunities to communicate with administration. Communications with the public  While over half believe SCC has a good public image, only one-third feel the community is well informed about what SCC has to offer them. Employee comments about communications  Most comments regarding SCC’s communication with the public were positive.  Most comments regarding SCC’s internal communication were negative.

7. Section 4 – Planning and Decision-making November 2007 SCC Office of Institutional Research Vision and Mission  Two-thirds understand the SCC mission and strategic goals  42% of faculty and 54% of staff say they understand SCC’s vision for the future, compared to 73% of exempt. Growth Two-thirds agree that SCC can excel in fulfilling its mission and can continue on a path of growth. The Planning Process  Only one in five agree that resources are adequate to ensure effective evaluation and planning.  Only 30% feel that budget decisions reflect participation of all parties.  Less than half of faculty and staff feel their input has contributed to dept planning and policy-making, and less than one-quarter feel they contributed to campus level planning and policy-making. Employee comments about planning and decision making  Issues regarding budgeting were the most common theme.

8. Section 5 – Resources and Facilities November 2007 SCC Office of Institutional Research About three-quarters feel they are provided with sufficient physical space, equipment, and supplies needed to perform their job. Only about 40% feel SCC provides resources necessary for maintaining and upgrading physical space when needed. Less than one-third of faculty and staff feel there is clear, well- known, systematic planning used to provide for facilities and equipment needs, compared to a majority of exempt. Less than one-third of faculty and staff, and only half of exempt, feel that parking is adequate. Employee responses about resources and facilities:  The most common comments were regarding a lack of physical space in classrooms or offices.  Inadequate parking for students was mentioned several times as well.

9. Section 6 – Work Environment November 2007 SCC Office of Institutional Research The vast majority (over 70%) feel that:  their work contributes to the mission of the div/dept,  individual initiative and teamwork are encouraged,  interpersonal relationships are courteous and professional. About half feel that:  there have been positive changes in their work environment in recent years,  morale is high in their work area,  staffing levels are adequate *,  are satisfied with support for professional development**. Employee responses about work environment  The most common responses regarded a desire for more professional development (nearly 1/3 of responders to this question).

10. Section 7 – Equity and Diversity November 2007 SCC Office of Institutional Research The vast majority (over 80%) feel that:  Staff in their work area and students are treated equally.  They are comfortable working with people from different ethnic backgrounds  Their work area is not only free from harassment toward employees from under-represented groups, but is also welcoming of these employees. Less than half feel that faculty and staff are sufficiently diverse. Employee responses about equity and diversity:  Several responses regard an observation of more diversity on campus than in the community.  Several responses regard an observation of a lack of diversity at SCC.

11. November 2007 SCC Office of Institutional Research

12. November 2007 SCC Office of Institutional Research

13. Obtain the Full Report November 2007 SCC Office of Institutional Research Available on the SCC IR Web Site as a PDF file: www.scc.spokane.edu/?irsurveyresults www.scc.spokane.edu/?irsurveyresults Mark Macias:533-8871 Shawn Beard:533-7010