2014–2018 State Strategic Plan Survey Results Technology Planning, Policy, and Governance

Project Team Deborah Hujar Director, Planning and Policy Rob Aanstoos IRDR Team Lead Lon Berquist Technology Policy Administrator Endi Ollis Technology Policy Analyst Jon Lee 2013 SSP Project Team Lead Joy Hall Bryant IRM Liaison Survey Webinar | May 9, 2013 State Strategic Plan 2

State Strategic Planning Process The State Strategic Planning Process is described in detail on the DIR website.State Strategic Planning Process Survey Webinar | May 9, 2013 State Strategic Plan 3

Project Timeline February 2013 DIR Board Approves the 2013 SSP Advisory Committee Membership March 2013 First SSP Advisory Committee Meeting April 2013 State Stakeholder Survey May 2013 Survey Results Webinar June 2013 Second SSP Advisory Committee Meeting July 2013 Draft Priorities Available for Comment August to October Research, Write, and Review Plan Content November 2013 Final State Strategic Plan submitted to DIR Board for Approval Survey Webinar | May 9, 2013 State Strategic Plan 4

Advisory Committee Members NameEmployerNameEmployer Aaron AnzaloneThe Cooperative Purchasing Network Marg KnoxUniversity of Texas System Angela BenavidesWorkforce Solutions Capital AreaMatthew EsquibelCity of Austin Carol HentonTechAmericaMike BellTexas Department of Criminal Justice Claire DeVaughanU.S. Geological SurveyOntario HewittHewittor IT Services Deborah GilesSHI Government SolutionsPaul HopingardnerCity of Austin Joe BurkhartTexas Department of Housing and Community Affairs Richard BeckerEl Paso Community College Joel GreenTexas Association of CountiesRichard TrevinoInnovative Technologies Justin FreemanRackspace U.S., Inc.Steven KesterAdvanced Micro Devices (AMD) Kevin BensonCity of AustinVictor M. VitolasCentral Texas Veterans Health Care System Survey Webinar | May 9, 2013 State Strategic Plan 5

Approach to the Plan Build on current plan Amend priorities to reflect new trends Continuous engagement with stakeholders Holistic view of strategic planning life cycle Survey Webinar | May 9, 2013 State Strategic Plan 6

Purpose of the Plan Set the strategic direction for Texas Support budget requests The SSP should be actionable and practical for agencies Align the SSP with your Agency Strategic Plan – Technology Resources Plan Survey Webinar | May 9, 2013 State Strategic Plan 7

Statewide Technology Priorities Cloud State agencies will evaluate, and adopt as appropriate, cloud computing solutions to drive cost-effective and efficient operations. Data Management State agencies must implement sound data management principles to support good business practices, meet regulatory requirements, and reduce costs. Data Sharing State agencies with common business practices and trading partners should examine opportunities to electronically share information and data to improve operational efficiency. Infrastructure State agencies will continue to consolidate and standardize their technology infrastructure to reduce operational costs and improve service delivery. Legacy Applications State agencies will identify existing legacy applications and prioritize their replacement or modernization. Mobility State agencies must address the needs of an increasingly mobile citizen and workforce population. Network State agencies should enhance network services throughout the state to deliver the most efficient and cost- effective technology. Open Data State agencies will post high-value public data on their websites to increase government transparency and accountability. Security, Privacy State agencies must secure their technology infrastructure, ensure the integrity of their online services, and protect the private information collected from citizens and business. Social Media State agencies should evaluate opportunities to better engage citizens through social media and other Web 2.0 technologies. Survey Webinar | May 9, 2013 State Strategic Plan 8

Technology Trends Identified in the Research Big Data Large amounts and varieties of data Cost Control Efforts to achieve cost savings Disaster Recovery/Planning Process to ensure continued IT after a disaster Enterprise Planning Program or plan to achieve goals at the strategic level Health IT IT solutions for managing and coordinating health information IT Workforce Planning Attract, retain, and train skilled workers Shared Services Models to use shared resources Virtualization Masking the physical nature of resources Survey Webinar | May 9, 2013 State Strategic Plan 9

State Strategic Plan Survey Results Survey Webinar | May 9, 2013 State Strategic Plan 10

About the Survey 79 Respondents IRMs and Executives State Agency and Higher Education All size agencies represented Scale 1 = Strongly Disagree 3 = Neutral 5 = Strongly Agree Survey Webinar | May 9, 2013 State Strategic Plan 11

Current Priorities – Clear and Understandable Survey Webinar | May 9, 2013 State Strategic Plan 12

Current Priorities – Critical to my Business Survey Webinar | May 9, 2013 State Strategic Plan 13

Current Priorities – Agency Has Made Progress Survey Webinar | May 9, 2013 State Strategic Plan 14

Future Priorities – Clearly Defined Survey Webinar | May 9, 2013 State Strategic Plan 15

Future Priorities – Critical to My Business Survey Webinar | May 9, 2013 State Strategic Plan 16

Future Priorities – Agency is Actively Engaged Survey Webinar | May 9, 2013 State Strategic Plan 17

Comparing Agencies and Higher Ed Survey Webinar | May 9, 2013 State Strategic Plan 18

Comparing Agencies and Higher Ed Survey Webinar | May 9, 2013 State Strategic Plan 19

Survey Results Additional Priorities Right Sourcing Technology Identity and Access Management Project Management Training Survey Webinar | May 9, 2013 State Strategic Plan 20

Survey Results Your Feedback Consolidate priorities Health IT is a segment specific goal Pros and Cons of shared services Balancing day-to-day work with implementing strategic initiatives Understanding the real use of trends like Cloud and Big Data Survey Webinar | May 9, 2013 State Strategic Plan 21