Improving the Customer Experience Online Request for Form-13

2Form 13 – Current Challenges Huge amount of data entry Data correctness Managing Customer Expectation Time spent inefficiently by ‘Runner Boys’ Long wait for Form 13 Delays in Form 13 Shipping Line / CFS / Agency Trade Repeated data entry at multiple levels Data entry errors at the Liner end Service Impact; long queues for Form 13 Fewer Ground Staff Availability; Increased Costs The queues at Liner/Surveyor Slower movement/ Shut-Outs & Cancellations

3ODeX – Form 13 Overview CHA requests for Online Form-13 via ODeX Shipping Line /Surveyor/CFS checks the details and approves The details sent via EDI to the Port/ Terminal system Release of Form 13 by Terminal and then Number sent via ODeX to respective CHA

4ODeX – Form 13 - Online Process 1 CHA logins to and requests for Form sends the details to respective Liner 3 Logons into and checks the request details. 4 Once the details are approved, the details are sent to Terminal via EDI 5 The Terminal receives the details and generates the Form-13 CHA receives the Form-13 number through 7 TradeTerminalShipping Line The Form-13 details sent via EDI to 6 Shipping Line can then check the number through 7

5ODeX – Benefits to Lines/CFS Improved Efficiency Reduced Costs Improved Customer Experience Automated Reports Ease of Management Enable direct integration with Terminal Form 13 system Automated alerts Reduced manual process for entering data. Eliminate multiple data entry points Reduced costs with electronic Form 13 release Less time & effort in Form 13 release Complete Transaction history – automated

6ODeX – Security Realtime Form-13 release Information Complete Audit Trail Completely Integrated with Terminal Form-13 system Controlled or No Printing Securitized Form 13 Issue Form 13 view to authorized personnel Extending Benefits 1 2 3