Educational Research Institute Conference Warsaw, Poland April 2015 Simone Ludl – Claudia Ball DEKRA (DE)

Introduction METALOG | Metaframework for Logistics | | 2

3 General information about the project. Project Partners: DEKRA Akademie GmbH (DE) Arbeit und Leben Hamburg (DE) AFT IFTIM (FR) 3s research laboratory (AT) ITB Bremen (DE) Instituto sui Transporti e la Logistica Fondazione (IT) Pannon Egyetem (HU) perspektive3 GmbH (DE) Lagermax (AT) Associate Partners: Piacenza Intermodale (IT) Duration of the project: 10/ /2015

METALOG | Metaframework for Logistics | | 4 Project background. The transport and logistics sector in Europe is one of the fastest growing industries with a very heterogeneous structure. In the last 10 years, new occupations appeared and traditional occupations have changed fundamentally. For many of the (new) occupations, there does not yet exist any formal vocational training up to now.

METALOG | Metaframework for Logistics | | 5 Project aims. FRAMEWORK NETWORK improve transparency and comparability of transport and logistics qualifications in Europe... establish a forum for the anticipation of future skill needs … … by developing a sectoral qualifications framework for transport and logistics. … by consolidating a European Logistics Skills Network. TARGET GROUPS: logistics companies, employees, training providers, social partners, regulatory bodies.

METALOG | Metaframework for Logistics | | 6 Benefits of the Logistics Qualification Framework. increasing the flexibility of the labour market fostering competition within the sector and thus improving quality of work processes, work results, personnel management, and qualification of workforce enhancing acknowledgement of the transport and logistics skills, jobs and the sector as such facilitating sectorial negotiations at European level LQF knowledge skills performance competence

METALOG | Metaframework for Logistics | | 7 Benefits of the Logistics Skills Network. sustaining and increasing quality of skills development in the sector and facilitate innovation through sharing and borrowing information and best practices offering a valid basis for decisions to be met on national and international levels enhancing business opportunities unified strong voice in negotiations

METALOG | Metaframework for Logistics | | 8 „How to“ – our workplan. WP2 – Synthesis of previous results WP5 – Exploitation / sustainability WP4 – Bridging the gap WP1 – Project management WP7 – Project evaluation and quality assurance WP6 – Communication and Dissemination WP3 – Drafting the LQF

METALOG | Metaframework for Logistics | | 9 Key results. Status quo in Europe European Logistics Skills Network Logistics Qualifications Framework WP1 – Project management WP7 – Project evaluation and quality assurance WP6 – Communication and Dissemination Analytic basis for the Logistics Qualifications Framework

METALOG | Metaframework for Logistics | | 10 The Logistics Qualifications Framework / 1st draft. Based on numerous work process analyses carried out in logistic companies in the project partner countries between November and December 2014, a first draft of a Logistics Qualifications Framework has been developed. This happened in three steps.

METALOG | Metaframework for Logistics | | 11 The Logistics Qualifications Framework / 1st draft. Step1 describes the identification p of work processes. The LQF is meant to show all relevant work processes in the field of transport and logistics. As a result of close observation and meticulous documentation of the individual work tasks, 10 core work processes common across companies and countries were identified.

METALOG | Metaframework for Logistics | | 12 The Logistics Qualifications Framework / 1st draft. Step2 Each work process shows different fields of competency which were differentiated in step2. The fields of competency within one work process are gradient from simple to more complex competency requirements.

METALOG | Metaframework for Logistics | | 13 The Logistics Qualifications Framework / 1st draft. Step3 The LQF is closely related to the European Qualifications Framework (EQF) and therefore serves to make qualifications in Europe better comparable. So in step3 all work processes have been allocated to levels which are corresponding with the EQF‐levels. Some single work processes belong to more than one level.

METALOG | Metaframework for Logistics | | 14 The Logistics Qualifications Framework / 1st draft. Results of the work process analyses in the project partner countries detailed description of fields of competency per work process STEP 2 identification of 10 core work processes STEP 1 allocation of the work processes to the competency levels of the European Qualification Framework STEP 3

METALOG | Metaframework for Logistics | | 15 The Logistics Qualifications Framework / 1st draft. Results of the work process analyses in the project partner countries STEP 1 – IDENTIFICATION OF 10 CORE WORK PROCESSES 1. Pick and pack orders 2. Receive and transfer goods and document it 3. Transload, repack, store and retrieve goods 4. Ship orders 5. Control and administrate goods and shipment 6. Draw up offers and prepare contracts, supervise customer- relations 7. Organize and implement the shipment and storage of goods 8. Deal with insuracnes and customs procedures 9. Enhance the efficiency and range of services offered by company 10. Plan and schedule resources STEP 2

METALOG | Metaframework for Logistics | | 16 The Logistics Qualifications Framework / 1st draft. Results of the work process analyses in the project partner countries 1. Pick and pack orders STEP 2 – DETAILED DESCRIPTION OF FIELDS OF COMPETENCY PER WORK PROCESS He/she -picks stocks -uses scanners for identification of stocks, amounts, locations etc. -takes pictures for documentation -practises „cling filming“ -picks stocks applying principles like FIFO or LIFO -packs goods and deliveries -compile goods into loading units -uses floor-borne vehicles -uses in-house software -takes decisions on pallet types to use STEP 3

METALOG | Metaframework for Logistics | | 17 The Logistics Qualifications Framework / 1st draft. Results of the work process analyses in the project partner countries 17

METALOG | Metaframework for Logistics | | 18 The Logistics Qualifications Framework / 1st draft. Results of the work process analyses in the project partner countries 18

METALOG | Metaframework for Logistics | | 19 The Logistics Qualifications Framework / 1st draft. Results of the work process analyses in the project partner countries

METALOG | Metaframework for Logistics | | 20 The Logistics Qualifications Framework / 1st draft. Results of the work process analyses in the project partner countries STEP 3 – ALLOCATION OF THE WORK PROCESSES TO THE COMPETENCY LEVELS OF THE EQF No.Work ProcessesEQF descriptors K: Knowledge S: Skills C: Competences Level 1C: Work or study under direct supervision in a structured context K: Basic general knowledge S: Basis skills required to carry out simple tasks Level 21Pick and pack ordersC: Work under supervision with some autonomy K: Basic factural knowledge of a field of work or study S: Basic cognitive and practical skills, use relevant information, solve routine problems using simple rules and tools

METALOG | Metaframework for Logistics | | 21 The Logistics Qualifications Framework / 1st draft. STEP 3 – ALLOCATION OF THE WORK PROCESSES TO THE COMPETENCY LEVELS OF THE EQF No.Work ProcessesEQF descriptors K: Knowledge S: Skills C: Competences Level 32 3 (1) Receive and transfer goods and document it Transload, repack, store and retrieve goods Pick and pack orders Ship orders Control and administrate goods and shipment Draw up offers and prepare contracts, supervise customer-relations C:Responsibility for completion of tasks; adapt own behaviour K:Knowledge of facts, principles, processes in a field of work S:A range of cognitive and practical skills required to accomplish tasks and solve problems by selecting and applying basic methods, tools, materials and information Results of the work process analyses in the project partner countries

METALOG | Metaframework for Logistics | | 22 The Logistics Qualifications Framework / 1st draft. STEP 3 – ALLOCATION OF THE WORK PROCESSES TO THE COMPETENCY LEVELS OF THE EQF No.Work ProcessesEQF descriptors K: Knowledge S: Skills C: Competences Level 47 8 (6) Organize and implement the shipment and storage of goods Deal with insurances and customs procedures Draw up offers and prepare contracts, supervise customer-relations C: Supervise the routine work of others, some responsibility for the evaluation and improvement of work K: Factual and theoretical knowledge in broad contexts within a field of work S: A range of cognitive and practical skills required to generate solutions to specific problems Results of the work process analyses in the project partner countries

METALOG | Metaframework for Logistics | | 23 The Logistics Qualifications Framework / 1st draft. STEP 3 – ALLOCATION OF THE WORK PROCESSES TO THE COMPETENCY LEVELS OF THE EQF No.Work ProcessesEQF descriptors K: Knowledge S: Skills C: Competences Level 5(7) 9 10 Organize and implement the shipment And storage of goods Enhance the efficiency and range of services offered by company Plan and schedule resources C: Management and supervision in contexts of work where there is unpredictable change; review and develop performance of self and others K: Comprehensive, specialised, factual and theoretical knowledge within a field of work and an awareness of the boundaries of that knowledge S: A comprehensive range of cognitive and practical skills required to develop creative solutions to abstract problems Results of the work process analyses in the project partner countries

METALOG | Metaframework for Logistics | | 24 The Logistics Qualifications Framework / 1st draft. STEP 3 – ALLOCATION OF THE WORK PROCESSES TO THE COMPETENCY LEVELS OF THE EQF No.Work ProcessesEQF descriptors K: Knowledge S: Skills C: Competences Level 6(9) 10 Enhance the efficiency and range of services offered by company Plan and schedule resources C:Responsibility for decision-making in unpredictable work contexts and for managing professional development of individuals and groups K:Advanced knowledge of a field of work or study, involving a critical understanding of theories and principles S:Advanced skills, mastery and innovation, required to solve complex and unpredictable problems in a specialised field of work Results of the work process analyses in the project partner countries

METALOG | Metaframework for Logistics | | 25 The Logistics Qualifications Framework / 1st draft. STEP 3 – ALLOCATION OF THE WORK PROCESSES TO THE COMPETENCY LEVELS OF THE EQF No.Work ProcessesEQF descriptors K: Knowledge S: Skills C: Competences Level 7 C:Manage and transform work or study contexts that are complex, unpredictable and require new strategic approaches; take responsibility for contributing to professional knowledge and practice and/or for reviewing the strategic performance of teams K:Highly specialised knowledge, some of which is at the forefront of knowledge in a field of work or study, as the basis for original thinking and/or research Critical awareness of knowledge issues in a field and at the interface between different fields S:Specialised problem-solving skills required in research and/or innovation in order to develop new knowledge and procedures and to integrate knowledge from different fields Results of the work process analyses in the project partner countries

METALOG | Metaframework for Logistics | | 26 The Logistics Qualifications Framework / 1st draft. STEP 3 – ALLOCATION OF THE WORK PROCESSES TO THE COMPETENCY LEVELS OF THE EQF No.Work ProcessesEQF descriptors K: Knowledge S: Skills C: Competences Level 8 C: Demonstrate substantial authority, innovation, autonomy, scholarly and professional integrity and sustained commitment to the development of new ideas or processes at the forefront of work or study contexts including research K: Knowledge at the most advanced frontier of a field of work or study and at the interface between fields S:The most advanced and specialised skills and techniques, including synthesis and evaluation, required to solve critical problems in research and/or innovation and to extend and redefine existing knowledge or professional practice Results of the work process analyses in the project partner countries

METALOG | Metaframework for Logistics | | 27 The Logistics Qualifications Framework / 1st draft. Results of the work process analyses in the project partner countries No.1 No.2 No.3 (No.1) No.4 No.5 No.6 No.7 No.8 (No.6) (No.7) No.9 No.10 (No.9) No.10 No.1 Pick and Pack orders

METALOG | Metaframework for Logistics | | 28 The Logistics Qualifications Framework / 1st draft. Results of the work process analyses in the project partner countries STEP 1 – IDENTIFICATION OF 10 CORE WORK PROCESSES 1. Pick and pack orders / Level Receive and transfer goods and document it 3. Transload, repack, store and retrieve goods 4. Ship orders 5. Control and administrate goods and shipment 6. Draw up offers and prepare contracts, supervise customer- relations / Level Organize and implement the shipment and storage of goods / Level Deal with insuracnes and customs procedures 9. Enhance the efficiency and range of services offered by company / Level Plan and schedule resources / Level 5-6 STEP 2

METALOG | Metaframework for Logistics | | 29 The next steps within the project. Feb 15 April 15May 15July 15Aug 15Sep 15 National consultation workshops Expert interviews Web-based survey 1st draft of the Logistics Qualifications Framework transport logistic 2015 / symposium / May 06, 2015 METALOG Final Conference / September 15, 2015 / Hamburg (DE) TESTING & VALIDATING THE LQF ACTIVITIES FOR THE INITIATION OF A SECTORIAL DIALOGUE March 15 implementa- tion of results in the final version of LQF Action plan for the Logistics Skills Network Identifying and contacting stakeholders Developing national scenarios for the implementation of the LQF (incl. model assignment of selected European and national profiles to LQF) EXPLOITATION OF THE LQF June 15 preparation of the METALOG Final Conference (programme, invitation process, speaker selection, communication)

METALOG | Metaframework for Logistics | | Thank you for your attention. "This project has been funded with support from the European Commission. This presentation reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein." For more information visit: