Training Industry Trends Cynthia Pantazis Directory of Policy & Public Leadership American Society for Training & Development

American Society for Training & Development F Professional membership organization -- focus on workplace learning/performance F Founded 1944 F 70,000+ members (national & chapter) –Representing 15,000+ organizations –Over 100 countries F Thus, well-positioned to collect training data--in US and internationally

Data Sources F ASTD Benchmarking Service respondents 5,174 employees and $140 million annual payroll on average F ASTD Benchmarking Forum large corporations 26,700 employees and $1.4 billion annual payroll on average

“State of the Industry” Highlights n Leading Edge Firms Stand Apart n The Rise of Technical Training n The Growth of Learning Technologies n Outsourcing Marches On and... n Training Investments Pay Off n Leading Edge Firms Stand Apart n The Rise of Technical Training n The Growth of Learning Technologies n Outsourcing Marches On and... n Training Investments Pay Off

The Leading Edge of Training “Leading Edge” firms were identified by... (US data)All LE ¶ How much they spend: l Training Expenditure per Employee$649$1,957 · How many people they train: l % of Employees Trained74%83% ¸ How many human performance practices they use: l # of Innovative Training Practices (Max =7) l # of High Performance Work and Compensation Practices (Max =10) Compensation Practices (Max =10) “Leading Edge” firms were identified by... (US data)All LE ¶ How much they spend: l Training Expenditure per Employee$649$1,957 · How many people they train: l % of Employees Trained74%83% ¸ How many human performance practices they use: l # of Innovative Training Practices (Max =7) l # of High Performance Work and Compensation Practices (Max =10) Compensation Practices (Max =10) Benchmarking Service

The Leading Edge: A Breed Apart Leading Edge firms also happen to... (US data)All LE ¶ Outsource more l % Using Outside Training Companies77%91% · Use learning technologies more l % Using Intranet24%44% l % Using EPSS15%22% Leading Edge firms also happen to... (US data)All LE ¶ Outsource more l % Using Outside Training Companies77%91% · Use learning technologies more l % Using Intranet24%44% l % Using EPSS15%22% Benchmarking Service

Key Numbers-Updated BMS* LE BMF Training as % of Payroll1.8% 4.4% 2.3% Training Expenditure per Employee$649 $1,957 $1,198 Employee to Trainer Ratio394:1 97:1 312:1 % of Employees Trained74% 83% -- Benchmarking Service (BMS) & Benchmarking Forum (BMF) (US data)

Training for All? Percent of Employees Trained by Industry (1997) Benchmarking Service (US data)

Percent of Organizations Using Outside Training Companies (1997) Most Organizations Outsource... Benchmarking Service (US data)

Percent of Organizations Using Source (1997) Benchmarking Service Training Sources (US data)

Percent of Training Time by Delivery Method Learning Technologies on the Rise Benchmarking Service (US data)

Use of Learning Technologies Percent of Organizations Using Presentation Method (1997) Percent of Organizations Using Presentation Method (1997) Benchmarking Service (US data)

Benchmarking Service Percent of Organizations Using Distribution Method (1997) Percent of Organizations Using Distribution Method (1997) Use of Learning Technologies (US data)

Shaping the National Dialogue on Lifelong Learning F ASTD and NGA’s Commission on Technology and Adult Learning F Corporate chief learning officers, federal and state policymakers, technology experts, and educators F 18 month effort to identify trends and best practices

Leading Issues F Equitable access F Accreditation and licensure F Assessment and certification F Funding sources and models F State investment for economic development F Intellectual property