East vs. West What’s the difference?

Way to think 思维方式

Way of life 生活方式

Punctuality 准时

Connections 人际关系

Anger 对待愤怒

Queuing 排队

In the restaurant 在餐厅

Standard of beauty 美丽的标准

Way to solve problems 处理问题

Senior’s daily life 老人的日常生活

Shower time 洗浴时间

Boss 领导

The child 孩子

New things 对待新事物

Image of each other 想像中的对方

West (US / Europe)East (China / East Asia) LogicLinear (direct associations)Spiral (roundabout) CommunicationDirect, verbalIndirect, implied IdentityIndividual, independentGroup orientated Agreement / DisagreementArgumentative, verbalHard to say no, non-verbal PunctualityStart and end on timeAppointments flexible RespectSuccess, achievementSeniority, wisdom Business RelationshipEconomics come firstRelationship comes first Decision MakingDistributed, proactiveManager has final say Time HorizonShort term (per quarter)Long term (years ahead) Risk / SpendingRisk-takers, spendRisk-avoiders, save Cultural Differences* * but of course there are obvious exceptions

Regional Experience Openness & Tolerance Language Proficiency Intercultural Competence

Communicate Effectively Speak slowly, maintain eye contact Use objective, accurate language Rephrase sentences where necessary Listen carefully and patiently Adapt your conversation style Don’t talk down to others Clarify what will happen next

Uncomfortable Situations

Deal With It 1. Know your neighbor 2. Be open and tolerant 3. Ask lots of questions “When in Rome, do as the Romans do” 入乡随俗

Thank you