BWCC Workforce Summit Panel How to Manage a Flexible Workforce: Flexible Worker Perspective Stephen C. Hall 1

What is Intertek APTECH? – Specialty engineering consulting company that is part of the Intertek family of companies specializing in risk analysis, integrity management, and forensic engineering for the energy sector. What do we do? – Using multi-discipline engineering teams, we assist clients in defining operating risk and developing cost-effective strategies for minimizing that risk.

Work Environment – Approximately 30% of 90 person work force are flexible workers with ages running from the early thirties into the mid seventies – Offices in Houston, Texas and Sunnyvale, California, we have people working remotely in several states and provinces

What does the company look for in a flexible worker? – Expertise – Disciplined work ethic – Willingness to travel – Accessibility

Advantages – Intertek APTECH – Lower overhead, ability to interface with international clients “off-hours”, travel cost reduction, no relocation costs, more efficient use of part time employees – Employee – Higher productivity (less “Chit chat”, can set own work hours, no commute, “relaxed” dress code

Disadvantages – Intertek APTECH – “Out of sight, out of mind”, potential loss of cohesiveness – Employee – Coordination of effort more difficult, diminishing of contact

Keys to successful work flexibility – Disciplined work ethic; work as if you are in the office – High productivity – Appropriate work environment – Trust – Appropriate for the tasks that must be accomplished