Achieving World-Class Operations Management Chapter 8 *addt’l materials included.

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Presentation transcript:

Achieving World-Class Operations Management Chapter 8 *addt’l materials included

I. History Of Prod/Operations Mgmt A. Early and crucial innovations 1. fuel energy 2. scientific management 3.mass production (moving assembly line) B. Postwar supremacy

C. Planned obsolescence - goods made to last only a short period of time D. American manuf. Joins global marketplace –alternatives to traditional mass-producing methods adopted from other countries (JIT, quality circles) -benchmarking - identify a company that is the best in the world at some process and copy them

II. Elements of Production Planning A. Production processes 1. Mass production 2. Mass customization Example products: Dell computers, Levi’s jeans, compact discs (cductive.com), Mattel Barbie dolls, (Source: Fortune, Sept. 28, 1998, pp ) 3. Customization 4. Converting inputs to outputs a. process manufacturing b. assembly process

B. Site selection Site selection considerations: 1. Availability of production inputs 2. Marketing factors 3. Local incentives 4. Manufacturing environment 5. International location considerations

C. Types of facility layout 1. Process layout 2. Product layout 3. Fixed-position layout

D. Supply chain management 1. Supply Chain Mgmt Strategies a. smooth transitions along the supply chain b. improve supplier communication - electronic data interchange (EDI)

III. Production Control (cont’d) A. Scheduling 1. Gantt charts 2. Critical path method & PERT

Typical Gantt Chart Scheduling Designing Ordering Delivering materials Machining components Assembling Inspecting Shipping SeptemberOctober 8 Symbols: scheduled startcompleted work time not avail. scheduled endreview date

IV. Improving Quality A. Total Quality Management B. Just-in-time C. Technology/Automation -computer-aided design (CAD) -computer-aided manufacturing (CAM) D. Managing quality control 1. define quality characteristics 2. establish quality standards 3. develop the quality review program 4. build quality commitment E. Quality circles

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