PewInternet.org Networked and Hyperconnected The New Social (and work) Operating System National Conference of State Legislators October 11, 2012 Lee Rainie: Director, Pew Internet Project

2 “Tweckle (twek’ul) vt. To abuse a speaker to Twitter followers in the audience while he/she is speaking.”

3

4 we need a tshirt, "I survived the keynote disaster of 09" it's awesome in the "I don't want to turn away from the accident because I might see a severed head" way too bad they took my utensils away w/ my plate. I could have jammed the butter knife into my temple.

How will hyperconnected Millennials live?

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Millennials’ future In 2020 the brains of multitasking teens and young adults are "wired" differently from those over age 35 and overall it yields helpful results. They do not suffer notable cognitive shortcomings as they multitask and cycle quickly through personal- and work-related tasks. Rather, they are learning more and they are more adept at finding answers to deep questions, in part because they can search effectively and access collective intelligence via the Internet. In sum, the changes in learning behavior and cognition among the young generally produce positive outcomes.

… or …

Millennials’ future In 2020, the brains of multitasking teens and young adults are "wired" differently from those over age 35 and overall it yields baleful results. They do not retain information; they spend most of their energy sharing short social messages, being entertained, and being distracted away from deep engagement with people and knowledge. They lack deep-thinking capabilities; they lack face-to-face social skills; they depend in unhealthy ways on the Internet and mobile devices to function. In sum, the changes in behavior and cognition among the young are generally negative outcomes.

Millennials’ future Change for the better 52% Change for the worse 42%

Theme - Supertaskers

Theme – New winners/losers

Theme – Distracted

Theme – New brains

The three revolutions that got us here

Digital Revolution 1: Broadband Internet (85%) and Broadband at home (66%)

Networked creators and curators among internet users 69% are social networking site users 59% share photos and videos 37% contribute rankings and ratings 33% create content tags 30% share personal creations 26% post comments on sites and blogs 15% have personal website 15% are content remixers 16% use Twitter 14% are bloggers … of smartphone owners, 18% share their locations; 74% get location info and do location sharing

Revolution 2: Mobile – 89% of adults Total U.S. population: million 2011

Apps > 50% of adults

Digital Revolution 3 Social networking – 59% of all adults % of internet users

Impact on knowledge workers and their constituents The world is full of networked individuals using (lots of) networked information

Impact on knowledge workers and their constituents There is an imperative to share and be “on the grid”

Impact on knowledge workers and their constituents Attention is reallocated

Impact on knowledge workers and their constituents A “fifth estate” of civic and community actors arises (including citizen “vigilantes”)

Real-time info, just- in-time searches change the process of acquiring and using information … be ready for your closeup Impact on knowledge workers and their constituents

Influence is migrating from organizations to networks and new “experts”

Impact on knowledge workers and their constituents All organizations are under more scrutiny … transparency is a new marker of trust

Closing thoughts from the report on the hyperconnected Amber Case, cyberanthropologist, CEO of Geoloqi “Today and in the future, it will not be as important to internalize information but to elastically be able to take multiple sources of information in, synthesize them, and make rapid decisions. Memories are becoming hyperlinks to information triggered by keywords and URLs. We are becoming ‘persistent paleontologists’ of our own external memories, as our brains are storing the keywords to get back to those memories and not the full memories themselves.”

Tiffany Shlain, director of the film Connected “The key will be valuing when to be present and when to unplug. The core of what makes us human is to connect deeply, so this always will be valued. Just as we lost oral tradition with the written word, we will lose something big [in this change], but we will gain a new way of thinking. As Sophocles once said, ‘Nothing vast enters the life of mortals without a curse.’” Closing thoughts from the report on the hyperconnected

Thank you!