AUSTRALIAN HEALTH REFORM AND WHAT IT MEANS FOR YOU

Agenda The Reform Agenda – what is the Opportunity What is the Microsoft Team driving Where is the Cloud in this? Q&A Agenda

We wait in anticipation

Health Reform is just the tip of the opportunity

The Reform Agenda

Health Reform and e-Health Personal Health Record - $467 million –Lead Implementation Sites such as GP Divisions in QLD, NSW and VIC –Central Portal for Access to Health Records –E-Discharge, e-Medication Mgmt, e-Pathology & e-Referral LHNs or Board based Hospitals – the opportunity for system transformation and infrastructure improvement Health Identifiers – more a must do Care Plans and Coordination of Primary and community/Allied Care particularly for chronic disease commencing with diabetes E-Learning to support Clinical Training NBN – Core future infrastructure

What are the Opportunities Core IT Infrastructure –Public Health Core infrastructure – Back Office (Win, Exchange, virtualisation & management), Win 7, Office 2010 Care Collaboration – Sharepoint and OCS in all arms of Health (acute, primary and allied/community) Chronic Care Campaign Decision Support and Clinical Intelligence – making information available and presenting it in a timely and useable way (BI, SQL and Sharepoint) Case Management – ability to manage multiple care programs on individuals or communities (CRM, Sharepoint) Additional services for Aged Care incl digital EHRs, HIS for transfer of digital medical images, telemedicine and e-physicians

What are the Opportunities NSW - $100 mill replacing paper records, Healthelink Project, SA – careconnect.sa linking patient and clinical info. Looking at pharmacy, patient and mental health next QLD - $420 million to achieve EMR, e-discharge, medication mgmt, order/request entry, results reporting, e-clinical notes, patient admin and continuity of care Vic- $320 million for Healthsmart as a comprehensive suite of services to AHS.

IDC Investment Priorities BI for Hospitals but also through broader care delivery E-Health records standards and interoperability – integration and compliance with standards. Collaboration tools for improved communications across Service Providers

What Microsoft is Driving Standards and Interoperability access through NeHTA Platform implementation for solution overlay – Core IO Solution Relevance through industry with active market campaigns –Chronic Care and collaboration –Clinical Intelligence and BI –Safe and Efficient Care Citizen controlled Health Record - Healthvault

The Cloud offers not only our customers new opportunities But it provides new ways to market for all of us

Key Actions The opportunity is $2.7 billion – fastest growing areas are applications 9.9% CAGR and mobile data 20 % CAGR Microsoft is focussing on the priorities of core infrastructure, BI, Collaboration and PEHRs These drive core technologies of Client and Office, Sharepoint, OCS, SQL and Biztalk. The growing opportunity is also for our ISVs with the last mile solutions for our customers

Workloads Delivery of application and productivity tools to the worker through the cloud – Office, Mail, Sharepoint, CRM Client and Office upgrades – over 90% of the installed base in Health requires upgrade to Win 7 and Office 2010 Every customer in every sector is looking at Sharepoint to support their needs for collaboration and information management with strong interest in CRM in Aged and Community Care Every customer is looking for how OCS can accelerate their level of collaboration and e-consultation Every customer is looking to us to provide cost effective BI

Call to Action Understand our relevance in the Cloud – Public, Private and Partner Hosted Take advantage of the innovation we bring to the market and ensure your sales and technical teams are across the new capabilities as they come to market – use the resources from the Partner Network to achieve that readiness Be clear on how the cloud could transform YOUR business – look to not only BPOS but Azure and the new world of application development and delivery – use Partner Network to access the resource of DPE Take advantage of your PAM and the Health Team

Q&A Michael Gration Health Director Simon Kos Clinical Advocate James Kavanagh eHealth Architect