E-Newsletters or Print? Let’s Ask U of M Alumni Susan Diekman
Research Question Are there best practices for higher education e- newsletters?
I wanted to know… Does reading eNews affect the likelihood of readers reading other university publications? Are the best practices for eNews the same as for corporate e-newsletters?
Corporate E-Newsletter Best Practices word stories 5-7 stories per issue Choose relevant stories
Stanford E-Newsletter Study 92% of readers who expressed interest in and satisfaction with the story selections gave the Stanford e-newsletter an overall excellent rating.
Corporate E-Newsletter Best Practices Distribute 1-2 times per month Archive back issues on Web site Use to compliment Web and print publications
Research Methodology Pilot survey sent to 49 U of M staff 25-question survey sent to 1,036 readers Response rate 24%
eNews Story Length ( words) They are just right (73%)
Number of eNews Stories (7-9) There are just the right amount (73%)
eNews Content Preferences University research (179) Public events (133) Practical tips (116) Administrative news (112) Legislative news (111)
eNews Distribution Frequency The way it is now: twice a month (52%) Less frequently: once a month (33%)
Viewed Past Issues on the Web? Yes (26%) No (63%) Don’t know (11%)
Reading eNews does not affect reading of other communications Minnesota magazine (63%) M newspaper (40%) Web (69%)
Best practices for eNews and Corporate E-newsletters word stories Choose relevant stories Distribute 1-2 times per month Use to compliment other communications
eNews Research Differences 7-9 stories per issue Do not archive past issues on Web site
Are there best practices for higher education e-newsletters? Yes
Questions?