1-7-1 Enterprise Resource Planning: Concepts and Systems Iftikhar Nadeem Senior Consultant Center for Economics & Management Systems Research Institute, KFUPM

1-7-2 Outline Why ERP systems? What is an ERP system? Major ERP system products ERP system selection ERP system implementation Security and administration What’s next?

1-7-3 Why ERP Systems? Systems integration Superior technology Rich functionality In-house development is costly Users’ centered implementation Frequent upgrades

1-7-4 ERP Systems: Functional View Core Functions Distribution Manufacturing Finance HRM

1-7-5 ERP Systems: Technology View Network Operating Systems (NT, Unix) Database Management Systems (Oracle, Informix) ERP Shell, Tools, Foundation Apps User Interface

1-7-6 ERP Leaders: Global $b

1-7-7 ERP Leaders: KSA SAP (SAP Arabia) Oracle (Saudi Oracle Ltd.) Baan (Al-Hoshan) JD Edwards (Al-Falak) Great Plains (MS resellers) QAD MFG Pro (Abdullah Fouad) IFS (IFS Arabia) Sage (AGIS) ACCPAC (Monu-Tech) PeopleSoft( PWC, Dubai)

1-7-8 ERP System Selection Functionality Technology Implementation Vendor & Support Cost

1-7-9 Implementation Process Implementation Methodology Steering Committee Key Users (identification & training) Process Documentation Process Simulation Re-Engineering End-Users’ Training Parallel Run Going Live

Administration & Security Role of IT Department Redefined Systems Administrators Database Administrator Application Administrators Back-up & Recovery ERP System Auditor Security Policy

Questions ???