1. The ABCs of ERP (Enterprise Resource Planning)
By Sanjay Anand
April 2004

2. About Me
20 years business and technology experience of which 10 years is in ERP ranging from Programmer to Partner
J.D. Edwards OneWorld (now PeopleSoft) Certified Professional (Consultant) and Instructor (Trainer)
Worldwide Consultant of the Year, Valuable Teamwork, Special Achievement, Pioneer, Foundation etc. Awards
Expertise in all Functional (Business) and Technology Phases of ERP Implementations and Project Lifecycles
Clients included Domestic (US) and Global (US, Europe, Asia) Fortune 500 and Global 2000 companies
MSc in Technology, MS in Computers (BITS Pilani); MBA in Management, MS in Finance (Boston College)

3. What is ERP? Combination of That Integrates And Replaces
Business Management Practices
Information Technology Solutions
That Integrates
Company Functions/Departments
Business Processes and Goals
And Replaces
Old Standalone Computers
Paper and Manual Processes
Business & Technology
ERP is a unified and integrated technology framework that runs your business

4. Examples of ERP Tier 1 (2/3 of Market) Tier 2 (1/3 of Market) SAP Baan
Oracle
PeopleSoft
J.D. Edwards
Tier 2 (1/3 of Market)
Lawson
Great Plains
And Many Others

5. Modules of ERP Financials Distribution Manufacturing HR and Payroll
General Ledger
Accounts Receivable
Accounts Payable
Fixed Assets
Contract/Service Billing
Distribution
Sales Order Management
Purchasing/Procurement
Inventory Management
Warehouse Management
Transportation Mgmt
Customer Service/CRM
Customer Self Service
Manufacturing
Shop Floor Control
Product Data Mgmt
Resource/Capacity Plan
Materials Planning
Work Orders
Quality Management
Product Configuration
HR and Payroll
Human Resources
Payroll and Benefits
Recruitment
Labor Rules
Employee Self Service

6. Industries Using ERP Traditional Manufacturing More Recent Additions
Aerospace
Defense
Automotive
Chemical
Pharmaceutical
Consumer Goods
Oil and Gas
More Recent Additions
Banking & Insurance
Healthcare
Public Administration
Education
Retail
Utilities
Telecommunications

7. Benefits of ERP Improved and Streamlined Work Process
Integrated Financial and Other Information
Streamlined and Efficient Supply Chain
Data Availability for Decision Making
Speed up Manufacturing Processes
Timely and Accurate Information
Improved Customer Response Time
Improved Competitive Advantage
Reduced Paper and Human Errors
Single Database and Unified View

8. Disadvantages of ERP Evident Costs of ERP Hidden Costs of ERP Time
Installation, Setup, Configuration, Training
Money
Hardware, Software, Consulting Services
Hidden Costs of ERP
Technical
Integration, Testing, Customization, Conversions
Human
Training, Consulting, Culture, System Performance

9. ERP Metrics Inventory Distribution Technology Customers
Increased Turnover
Less Obsolescence
Cycle Count Accuracy
Distribution
Favorable Pricing
Order Fulfillment Rate
Accurate Orders
Reduced Returns
Technology
Less IS Overhead
Centralized System
System Availability
Customers
Increased Loyalty
Faster Deliveries
Brand Recognition
CRM & Self Service

10. Implementing ERP Big Bang Method Phased-in Method
Entire Company cuts over simultaneously
Used to be popular; very high risk approach
Slam Dunk Approach
Vanilla non-customized instant implementation
Instant ROI but subsequent BPR challenging
Phased-in Method
One Company Function/Department at a time
Most popular method today; controlled risk
‘Franchising’ Approach
Separate ERPs, consolidated Financials
Works best for disparate business units

11. Scope and Scale of ERP J.D. Edwards PeopleSoft Typical Scale
2,300 applications
2,600 tables
3,800 reports
5,800 programs
11,000 dictionaries
PeopleSoft
3,000 applications
3,200 tables
4,000 reports
Typical Scale
’00s of users
‘000s of customers
Scores of interfaces
‘000s of transactions
GBs of data
Integrations
CRM, SCM, EAI etc.
B I, D W, K M etc.
B2B, B2C, B2G etc.

12. Questions and Answers Enterprise Resource Planning
Information Technology Industry
Opportunities and Employment
US-India Offshore Outsourcing
Any Other Topics of Interest
Speaker’s Contact Information
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