New River Valley Emergency Communications Regional Authority Purpose: Consolidate 911 Operations and Establish Regional Radio System to Improve Interoperability

Background Virginia General Assembly passed legislation to create the NRVECRA in 2010 Participating Members Town of Blacksburg Town of Christiansburg County of Montgomery Virginia Tech Board of Directors Dr. Sherwood Wilson, Vice President for Administration Mr. Marc Verniel, Blacksburg Town Manager Mr. Craig Meadows, Montgomery County Administrator Mr. Barry Helms, Christiansburg Town Manager Mr. L. Allen Bowman, At-Large Member

Regional 9-1-1 Center Consolidate four 9-1-1 centers into one regional center Virginia Tech Blacksburg Christiansburg Montgomery County

Regional 9-1-1 Center Location Montgomery County Public Safety Building

Better Service and Safety for Community and Region Improved response times Less transfers across jurisdictional boundaries Enhance situational awareness Adequate staffing to process calls efficiently Standardized dispatch procedures and protocol Increased safety for emergency responders Better training opportunities and programs to meet national standards Accreditation Emergency Medical Dispatch (EMD) Program Collaborative efforts to advance technology and services

911 Critical Applications 911 CPE Telephony Radio Dispatch Console GIS Mapping Computer Aided Dispatch (CAD)

Collaboration & Partnership with Virginia Tech Police Department Network Infrastructure & Services Emergency Management Regional 9-1-1 Center Facilities Services Converged Technologies for Security, Safety & Resilience

Committees / Work Groups Joint Advisory Committee – provide input and make recommendations to Board of Directors VT Police Chief and Director of Emergency Management VT staff participate on various committees and work groups to discuss funding, technology and operations. Finance Committee Operations Committee Regional Radio Committee Technology Committee PSAP GIS Work Group Technical Radio Work Group

Police Department Radio System Project Dispatch Operations Implemented radio system to improve interoperability. Migrated Virginia Tech Police and Blacksburg Police operations to common radio spectrum to improve communications and interoperability. Officers can now communicate directly with member law enforcement agencies and dispatch centers during any event. Leveraged same microwave backbone for infrastructure needs. Virginia Tech Rescue will soon benefit from same infrastructure allowing another level of interoperability. Dispatch Operations Staff review and discuss current procedures and technology Staff assist with review of other consolidated centers and lessons learned. Participated in CAD demo day as exploratory session to gain knowledge of current features and functionality.

Collaboration & Partnership with Virginia Tech Police Department Network Infrastructure & Services Emergency Management Regional 9-1-1 Center Facilities Services Converged Technologies for Security, Safety & Resilience

Converged Technologies for Security, Safety & Resilience Executive Director attends Technology Committee meetings. Center for Geospatial Information Technology Partnered with CGIT to develop geospatial data integration and automation project to benefit regional 9-1-1 center and improve response capabilities. Merge GIS data between jurisdictions to create regional dataset with updated data layers crucial for 9-1-1 dispatching. Project received grant funds from Virginia E-911 PSAP (Public Safety Answering Point) Grant Program. Assist with batch process to import FCC data into radio propagation software. Enterprise GIS Offer support on GIS data sharing project.

Collaboration & Partnership with Virginia Tech Police Department Network Infrastructure & Services Emergency Management Regional 9-1-1 Center Facilities Services Converged Technologies for Security, Safety & Resilience

Network Infrastructure & Services Provide IT support and input in regional network infrastructure meetings Fiber gap analysis with current paths Connectivity needs and redundancy issues Potential providers and maintenance options Communications Network Services (CNS) Evaluating options and process to route VT landline 911 calls to regional center with LEC and 911 CPE provider Identify proper ALI (Automatic Location Identifier) database format and query process Ensure ESN (Emergency Service Number) capabilities to provide emergency response territory for dispatch personnel

Collaboration & Partnership with Virginia Tech Police Department Network Infrastructure & Services Emergency Management Regional 9-1-1 Center Facilities Services Converged Technologies for Security, Safety & Resilience

Facilities Services VT 911 Addressing Project GIS Services MSAG (Master Street Address Guide) discussions Street names and address ranges Support ESN GIS Services PSAP GIS Work Group for data sharing project Identify current GIS mapping capabilities Define core data layers for dispatch response in regional center

Virginia Tech Vital Role in Strategic Planning Police Department Network Infrastructure & Services Emergency Management Regional 9-1-1 Center Facilities Services Converged Technologies for Security, Safety & Resilience

THANK YOU!