Chapter 9, Section 3

Arranging Guest Taxis Hail the taxi at the front of ht taxi line OR Call a taxi company dispatcher. (Provide guest name & destination). Open the taxi’s right, rear door and help guests board. Load guest luggage into the trunk. Give driver the guest’s destination. Treat taxi drivers with respect.

Types of Limousine Services Scheduled airport limousine service Unscheduled airport limousine service Unscheduled luxury limousine service.

While Driving, Bell Attendants: Signal before pulling into traffic. Use extra care in inclement weather. Never exceed safe and legal speeds. Obey all traffic signs, signals, and speed limits. Watch for cars and people behind, in front of, and on both sides of the vehicle. Stay alert and prepared for sudden stops or turns. Make a complete stop at stop signs and red lights. Set the emergency brake firmly before exiting the vehicle.

Bell Attendants Can Use the Guest Information Directory to Help Guests Locate: Special events Arts & culture attractions Theaters & cinemas Night clubs & entertainment Shopping centers Restaurants Lounges and taverns Recreation & hobby activities Transportation Medical services Personal services Churches, synagogues & mosques Maps of the area

Section 9.3 Quiz 1.Larger properties will often have a staging area for taxi companies to wait for guests who need a ride. This staging area is also referred to as a _____ _____. 2.When bell attendants arrange reservations at a local restaurant for guests who have their own vehicle, they should also provide the guests with clear ____, so the guests do not get lost.

Section 9.3 Quiz 3. True/False: Bell attendants are the employees who typically provide courtesy transportation to guests. 4. True/False: Bell attendants do not attempt to disturb or interact with guests while providing them courtesy transportation. 5. Bell attendants should not perform an errand for guests that is illegal or immoral.