Fall 2007 Internet2 Meeting The Xavier Story Catherine J. Lewis Vice President Office of Technology Administration October 9, 2007 Xavier University Of Louisiana A Tradition of Excellence

The Way We Were in September 2005 »Photograph courtesy of Xavier University Xavier University Of Louisiana A Tradition of Excellence

The Way We Are – September 2006 »Photograph courtesy of Irving Johnson, III Xavier University Of Louisiana A Tradition of Excellence

Background –America’s only historically Black and Catholic University –Founded by St. Katharine Drexel and the Sisters of the Blessed Sacrament in 1915 as a secondary school –Dr. Norman Francis, a Xavier graduate, is the longest serving University President – 39+ Years Statistics –#1 nationally in placing African Americans into medical schools –Top % nationally in the number of Doctor of Pharmacy degrees awarded to African Americans –Top % nationally in the number of African Americans receiving degrees in Biology and the Life Sciences Xavier University Of Louisiana A Tradition of Excellence

Pre-Katrina –Goals: Improve the Network Infrastructure; make wireless access pervasive throughout the campus; new solutions –By May 2005: Established an emergency web site Established a toll free number –On August 27, no plans to bring campus IT systems up remotely in the event of an extended closure Identified and documented critical applications –Web Site – –Banner: ERP Xavier University Of Louisiana A Tradition of Excellence

Post-Katrina: September – December 2005 –President announced to the Senior Staff that the campus would reopen in January –Hosting Web site and hosted at Xavier University of Ohio: Completed September 14 Banner hosted in Philadelphia at vendor’s site: Completed September 23 –Began to build on-line registries for faculty, staff, and students Xavier University Of Louisiana A Tradition of Excellence

January – December 2006 –Campus re-opened on January 12 –Formalized BC and DR Plans Co-location strategy vs. Hosting Critical Applications –Blackboard: Content management System –Raiser’s Edge: Institutional Advancement –Hurricane Preparedness Plan has been prepared Scenario I: Campus closed for 3 or less days Scenario II: Campus closed for 4 or more days –Goals: Main web site and in less than 24 hours Key applications in less than one week –Banner –Raiser’s Edge: Fund Raising Solution – Xavier University Of Louisiana A Tradition of Excellence

Business Continuity (BC) vs. Disaster Recovery (DR): A view from Wikipedia –Business Continuity is a progression of disaster recovery, aimed at allowing an organization to continue functioning after (and ideally, during) a disaster, rather than simply being able to recover after a disaster.disaster recovery –Disaster recovery is the process of regaining access to the data, hardware and software necessary to resume critical business operations after a natural or human-induced disaster. Disaster Recovery is part of a larger process known as Business Continuity.naturalhuman-induceddisasterBusiness Continuity –NET: DR is a component of BC. In a progressive disaster, such as Katrina, it is not sufficient just to be able to recovery your business/operations, you must be able to continue your operations when you are dislodged from your main location. Xavier University Of Louisiana A Tradition of Excellence

Lessons Learned –Well Defined Communications Plan In the immediate aftermath of a crisis, the need for information is critical. Make sure your campus knows what the plan is. Cannot depend on CNN and local news media to get your story out. –Identify and Document Key Processes Usually overlooked Common Misconception that Disaster Recovery and Business Continuity are IT issues. –Develop/Implement/Test/Communicate the DR Plan and BC Plan Co-location strategy vs. Hosting Co-location offers Xavier more flexibility –Disaster (Hurricane) Preparedness Plan Scenario I: Campus closed for 3 or less days Scenario II: Campus closed for 4 or more days –Goals: Main web site and in less than 24 hours Key applications in less than one week Xavier University Of Louisiana A Tradition of Excellence

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