Web Redesign & Mobile UX

Library Use Online LIBRARIES WEBSITE = library info + portal to library resources ●6 million journal articles downloaded ●9 million sessions on Libraries websites ●3 million sessions on 300 databases ●750,000 uses of online course reserves ●15,000 reference questions answered online

The Problem "There are just so many things on this page so I really don't explore anything. I just ignore them."

Goals ●Update information architecture ●Provide access across devices ●Better meet users needs ●Clearly define goals of the site for web authors

University Libraries Authoring: ●100+ web content authors ●40+ unit/program sites Redesign Team: ●1 Systems Librarian ●2 MSIM grad students = ux & prototyping ●1 web committee = 12 staff

Fall/Winter - Research ●Personas ●Interviews ●X/O exercise ●Cardsorting: ○ in-person & online (Optimal Sort) ●Mobile usability research ●Survey of other library sites: mobile and desktop

Committee Role ●Sounding board ●Libraries’ priorities ●Working groups: ○ Guiding principles ○ Portal content ○ Communication ●Design help: ○ attention mapping ○ style tile mockups

Guiding Principles Users will: ●be able to find and access resources easily and quickly. ●be able to ask questions and get answers (or help finding answers) at any time during their use of the Libraries’ website. ●always drive design decisions about the website. Translates into specific directions that inform the design and ongoing management of content

Spring - Design RITE process: Rapid Iterative Testing and Evaluation

Mobile Usability Testing ●Morae - Techsmith ●Document Camera ●$10 UBS giftcard Samsung UF-130ST

Summer - Implementation ●Plone 4.2 ●Diazo theming ●Bootstrap ●LESS

Coming September 2013 Questions? Christine Tawatao