UKOLN is supported by: Providing a Support Infrastructure for Digital Library Programmes Marieke Guy QA Focus A centre of expertise in.

Slides:



Advertisements
Similar presentations
Creating Institutional Repositories Stephen Pinfield.
Advertisements

Joint Information Systems Committee Supporting Further and Higher Education JISC MLE Development Programme Building MLEs in HE Building MLEs in FE (Interoperability.
FAIR – Focus on Access to Institutional Resources William J Nixon DAEDALUS Project, University of Glasgow e-libraries for e-learning.
Building Repositories of eprints in UK Research Universities Bill Hubbard SHERPA Project Manager University of Nottingham.
Subject Based Information Gateways in The UK Coordinated Activities in The UK Within the UK Higher Education community, the JISC (Joint Information Systems.
A centre of expertise in digital information management UKOLN is supported by: The JISC IE Metadata Schema Registry British Library, Boston.
Supporting education and research Repositories in Context Digital repositories as components of an integrated infrastructure for education Leona Carpenter.
A centre of expertise in digital information management Ideology Or Pragmatism? Open Standards And Cultural Heritage Web Sites Author & Presenter Brian.
Collection-level description & collection management: tool for the trade or information trade-off? Collection Description Focus Workshop 4 Newcastle, 8.
QA Focus – Supporting JISC's 5/99 Programme Introduction to Quality and its Importance Marieke Guy UKOLN
A centre of expertise in digital information management UKOLN is supported by: Think Digital: Best Practices for creation of Digital e-learning.
Funded by: © AHDS Quality Assurance QA Focus & TASI Workshop Hamish James QA Focus (AHDS)
A centre of expertise in digital information managementwww.ukoln.ac.uk Approaches To E-Learning: Developing An E-Learning Strategy Brian Kelly UKOLN University.
1 QA Focus – Supporting JISC's Digital Library Programmes The QA Focus Methodology Brian Kelly and Amanda Closier UKOLN Gareth Knight AHDS
1 QA Focus – Supporting JISC's Digital Library Programmes QA For Metadata: Conclusions Brian Kelly and Amanda Closier UKOLN Gareth Knight AHDS
QA Focus – Supporting JISC's 5/99 Programme QA Focus: Working With Jorum+ Brian Kelly UKOLN Hamish James AHDS
1 QA Focus – Supporting JISC's Digital Library Programmes Quality Assurance For Metadata Brian Kelly and Amanda Closier UKOLN Gareth Knight AHDS
A centre of expertise in digital information managementwww.ukoln.ac.uk QA For Web Sites: QA Focus Resources Brian Kelly UKOLN University of Bath Bath .
A centre of expertise in digital information managementwww.ukoln.ac.uk Lets Free IT Support Materials! Brian Kelly UK Web Focus UKOLN University of Bath.
Joint Information Systems Committee Digital Library Services BL/JISC Workshop Rachel Bruce JISC Programme Director The Digital Library and its Services,
Metadata and the description of digital images Michael Day UKOLN, University of Bath International Digital Image Symposium London,
A centre of expertise in digital information management Developing a Quality Culture For Digital Library Programmes Author & Presenter Brian Kelly UKOLN.
1 QA Focus – Supporting JISC's Digital Library Programmes Quality Assurance For Digital Library Programmes: The QA Focus Approach Brian Kelly Hamish James.
A centre of expertise in digital information managementwww.ukoln.ac.uk Search Facilities For Web Sites A Discussion Group Session Brian Kelly UKOLN University.
1 QA For Web Sites Brian Kelly UKOLN University of Bath Marieke Guy UKOLN University of Bath Ed Bremner TASI/ILRT.
A centre of expertise in digital information managementwww.ukoln.ac.uk Interoperability Across Digital Library Programmes? We Must Have QA! Brian Kelly.
A centre of expertise in digital information management UKOLN: providing support to the RSCs. Dr Liz Lyon, Director RSC Managers Meeting.
A centre of expertise in digital information management Enhancing access to e-resources. Dr Liz Lyon, Director, UKOLN RSC-SW Meeting, Taunton.
Collection-level description & the Information Landscape: users evaluate strategies for resource discovery Collection Description Focus Workshop 5 Cambridge,
1 QA Focus – Supporting JISC's Digital Library Programmes Quality Assurance For Digital Library Programmes: A Practical Workshop Brian Kelly UK Web Focus.
QA Focus Digital Preservation End of Programme Meeting: 5/99, 7/99, DiVLE and JISC/NSF International Digital Libraries.
Collection description & Collection Description Focus JISC/DNER Moving Image & Sound Cluster Steering Group meeting, HEFCE Office, London, 24 September.
A centre of expertise in digital information managementwww.ukoln.ac.uk A Holistic Approach To Web Usability, Accessibility And Interoperability Brian Kelly.
A centre of expertise in digital information managementwww.ukoln.ac.uk UKOLN is supported by: UKOLN Workshop For NEMLAC: QA For Web Sites Brian Kelly UKOLN.
A centre of expertise in digital information managementwww.ukoln.ac.uk UKOLN is supported by: UKOLN/TechDis Workshop For RSC South East: QA For Web Sites.
A centre of expertise in digital information managementwww.ukoln.ac.uk Interoperability? We Must Have QA! Brian Kelly UKOLN University of Bath Bath
A centre of expertise in digital information management A QA Framework To Support Your Library Web Site Review Brian Kelly UKOLN University of Bath Bath.
An introduction to collections and collection-level description Collection-Level Description & NOF-digitise projects NOF-digitise programme seminar, London,
A centre of expertise in digital information managementwww.ukoln.ac.uk A Holistic Approach To Web Usability, Accessibility And Interoperability: A Holistic.
A centre of expertise in digital information management UKOLN is supported by: Benchmarking Web sites Marieke Guy Interoperability Focus.
1 Introducing … QA Focus Brian Kelly UK Web Focus UKOLN Karla Youngs TASI ILRT Marieke Napier QA Focus UKOLN.
A centre of expertise in digital information managementwww.ukoln.ac.uk JISC Standards: A Presentation To The JISC Brian Kelly UKOLN University of Bath.
Hosted at the Institute for Learning and Research Technology, University of Bristol. Technical Advisory Service for Images International Seminary on Digitisation.
A centre of expertise in digital information managementwww.ukoln.ac.uk A Standards Framework For Digital Library Programmes Rosemary Russell UKOLN University.
A centre of expertise in digital information management A Quality Framework For Web Site Quality: User Satisfaction And Quality Assurance Background UKOLN,
Welcome ISO9001:2000 Foundation Workshop.
Geoff Payne ARROW Project Manager 1 April Genesis Monash University information management perspective Desire to integrate initiatives such as electronic.
QA Focus – Supporting JISC's 5/99 Programme The QA Focus Perspective Marieke Guy UKOLN
1 The Technical Standards and Your Bid Sarah Ormes UKOLN University of Bath Bath, BA2 7AY UKOLN is funded by Resource: The Council for Museums, Archives.
A centre of expertise in digital information management UKOLN is supported by: Think Digital: Best Practices for Digital Resources across.
Seamus Ross Director, HATII & ERPANET Associate Director of DCC Services Funders: Service Definition & Delivery Digital Curation Centre a centre of expertise.
A centre of expertise in digital information management UKOLN is supported by: Think Digital: A Whirlwind Tour of Good Practice Resources.
A centre of expertise in digital information management UKOLN is supported by: QA Resources
1 QA Focus – Supporting JISC's Digital Library Programmes QA For Metadata: The QA Focus Methodology Brian Kelly, UKOLN Supported by Amanda Closier, UKOLN.
1 Surveys of Scottish 5/99 Project Web Sites Brian Kelly UK Web Focus & QA Focus Manager UKOLN University of Bath Contents 
A centre of expertise in digital information managementwww.ukoln.ac.uk Standards For JISC's Development Programmes Brian Kelly UKOLN University of Bath.
A centre of expertise in digital information managementwww.ukoln.ac.uk Quality Assurance For Museum Web Sites: Review Brian Kelly UKOLN University of Bath.
A centre of expertise in digital information managementwww.ukoln.ac.uk An Approach To Standards: A Presentation For CIE Partners Brian Kelly UKOLN University.
Seminário Internacional sobre Digitalização: Experiência e Tecnologia Peter Dowdell - UKOLN 11th May, 2004 NOF-digitise and EnrichUK
A centre of expertise in digital information managementwww.ukoln.ac.uk A Standards Framework For Digital Library Development Programmes Brian Kelly UK.
A centre of expertise in digital information management UKOLN priorities: ●Provide advice and services to the library, education.
A centre of expertise in digital information managementwww.ukoln.ac.uk Search Facilities For Web Sites A Discussion Group Session Brian Kelly UKOLN University.
Collection-level description: from theory to practice Minerva project meeting Paris, 24 January 2003 Pete Johnston UKOLN, University of Bath Bath, BA2.
Introducing the RSP Chris Yates, University of Wales, Aberystwyth.
A centre of expertise in digital information managementwww.ukoln.ac.uk Standards Panel: Reflections on 10+ Years of Standards Work Brian Kelly UKOLN University.
Collection Description considerations in the nof-digitise programme Sarah Mitchell Programme Manager New Opportunities Fund.
A centre of expertise in digital information management 1 UKOLN is supported by: SWMLAC Workshop: QA for Web Sites Marieke Guy Interoperability.
IPR and the EThOS Project 28 th October 2008 Dr. Susan Copeland Senior Information Adviser (Research)
A centre of expertise in digital information management QA Focus: Providing A Quality Assurance Framework And Free Support Materials! Background UKOLN,
Richard Waller NOF Technical Advisor UKOLN is supported by:
Presentation transcript:

UKOLN is supported by: Providing a Support Infrastructure for Digital Library Programmes Marieke Guy QA Focus A centre of expertise in digital information management Richard Waller NOF Technical Advisor

Introduction This presentation will: Introduce the programmes served by the support mechanism Explain each support services rationale Give information on partners in the service Describe each services users Describe each services activities Compare and contrast the services approaches Examine the lessons learned over the service duration Summarise recommendations for new programmes

NOF-digitise Programme Programme Life: August 1999 to December 2004 £50 million funding to put information that supports lifelong learning into digitised form. It brings together a wide range of partnerships and organisations and is designed to support lifelong learning under one of three broad themes: –cultural enrichment –citizenship –re-skilling Data resources comprised a considerable proportion of newly digitised material Resources needed to be accessible, interoperable, durable and represent value for money

Rationale of NOF TAS Need for informed support and advocacy of Technical Standards and Guidelines Need for assistance in achieving standards compliance Need for detailed and project-specific advice Need for repository of standard and generic advice Need for input into development of Technical Standards & Guidelines Need for input into creation of Programme Manual Need for examples of best practice Need for means of communication to, from and between projects

The Partners Distributed team –UKOLN, University of Bath –AHDS (Arts and Humanities Data Service), Kings College, London Skills –UKOLN - Access (Web sites), Web site design and implementation, detailed technical support, support coordination, policy, documentation –AHDS – Digitisation, policy, Web site design

Nature of Users (1) Nof-Digi projects come from higher education, local authority, museum and archive backgrounds Fairly heterogenous group A very wide range of technical competence A variety of relationships with projects technical developers, ranging from in-house to commercial third-party with parent- child organisational relationships in between Enquiries can come direct from project managers, technical developers, cataloguers, etc.

Nature of Users (2) NOF is composed of a project leader and case managers but with access to other forms of advice such as Resource Fairly homogenous group but which seeks advice on very varied matters from detailed project-specific issues to policy Its principal role is supporting and even enforcing delivery through progress-tracking and so often seeks project-specific advice NOF will also seek advice on more general issues including policy and the balance between standards and real-world implementation

Activities of Service (1) Web site: Information Papers Useful Pointers FAQs – divided across different areas of the implementation cycle: –Web site design, Hardware and software, File formats, Legal issues, Digitisation, Metadata and Compliance Project-specific advice: enquiries Telephone enquiries Site visits Training sessions and workshops Discussion list

Activities of Service (2) NOF-oriented advice: Review meetings Case manager-oriented surgeries Policy review and advice NOF-related discussion lists

JISC 5/99 Programme August 2000 to July 2003 Improving the applicability of resources for learning and teaching Previously data resources used primarily for research Increasing use by integration into JISCs Information Environment Resources needed to be accessible, interoperable, durable and represent value for money Technical development needed to be rigorous and based on best practices Standards and Guidelines to build a National Resource document (based on eLib Standards and Guidelines)

Rationale of QA Focus Compliance had never been checked before QA Focus post funded in early 2002 for 2 years initially as a support mechanism for 5/99 Aim was to ensure that: –projects comply with standards and recommendations –projects make use of best practices –projects use quality assurance procedures –projects are advised and supported Enforcement versus encouragement Developmental - explaining reasons for compliance, documenting examples of best practices and providing advice on implementation and monitoring

The Partners Distributed team –Initially UKOLN, University of Bath and ILRT (The Institute for Learning and Research Technology), University of Bristol –Now UKOLN and AHDS (Arts and Humanities Data Service), Kings College, London Time –Intermittent Project Manager time –0.5 FTE UKOLN, 0.5 FTE AHDS Skills –UKOLN - Access (Web sites), software, metadata, service deployment –AHDS – Digitisation, some learning and teaching

Nature of Users 5/99 projects came from HE Mainly technically competent Fairly homogenous group They were divided into the following clusters: –Images –Moving image and sound –Access to museum resources –Enhancing JISC-funded data services –Infrastructure –Virtual environments –Access to learning and teaching resources

Activities of Service (1) Documentation and Advice –Briefing Papers –Case Studies – written by the projects –FAQs –Descriptions of tools and architectures for projects to implement best practices –Pointing users to the correct advisory services The QA Focus Toolkit - self-assessment toolkit, more than just a tick box approach Surveys of project Web sites In-house QA – policies, procedures and audits

Activities of Service(2) Providing Motivation - explaining why compliance with standards is important Workshops –Workshops for 5/99 - Edinburgh, Manchester, Nottingham –General standards Workshops –Presentations at conferences Liaising –with individual projects –with the Advisory Services over their provision of advice and address maintenance and feedback mechanisms –With JISC about requirements for future programmes

Convergence and Divergence of Approach Reactive Lower level Hands on Pre-emptive Higher level Self assessment Documents Workshops Motivation NOF TASQA FOCUS

Lessons Learned The earlier support mechanisms are introduced in a programme the greater the impact and service responsiveness Ideally they should be involved in the creation of the standards on which they will advise There is a conflict between advice and real world implementation that must be handled flexibly Some projects want to be told exactly what to do, others want to do exactly what they want If projects are to implement standards they need to understand them clearly and why they should use them You cannot prescribe everything nor anticipate everything The deliverables from a programme are not just the resources created but the lessons learned Process is easily as important as product

Lessons for New Programmes A support structure needs to be implemented as part of the design of a programme Advisers need to be involved in the standards creation process Training sessions/workshops are great morale-boosters Case studies really help but need to be timely A support structure needs the backing of its funders and programme managers To work well, a standards document needs to be tied in with support and offer practical examples Decide on the redline areas that must be implemented for interoperability, prioritise their support and sustain with a variety of aids; be positive but also pragmatic about how much of the remainder should be realised.

Questions? QA Focus - NOF TAS -