Portal User Group Meeting June 13, 2007

Agenda I. Welcome II. Updates on the following: –Migration Status –New Templates –DB Breakup –Keywords –Streaming Video III. Tips and Reminders IV. New Version of WebTrends Overview V. Value of WebTrends - Agency Perspective VI. Breakout Session (To Be Announced) VII. Open Discussion

Upcoming Meetings September 12 December 12

Migration Update Sites on DSF Portal – 75 Sites in Progress – 13 Sites in Queue – 7 On Hold - 20

Template Redesign Changes include: Resizing based on resolution (no longer fixed width) Text based left navigation More flexibility and choices for layout

Template Redesign We’ll be sending out at least two new concepts for feedback by the end of the month Any agencies with applications sites utilizing the agency template should contact us by June 22 to discuss options Any agencies with highly formatted pages that will be impacted by the resizing of their content pages should contact us by June 22 to discuss options

Template Redesign Implementation The new templates will be implemented off hours through a manual process We will be setting a schedule and working with each site’s system admin to redesign home pages and determine if there are any other special needs for the site Graphic designers are available off state contracts if you are interested in having professional assistance with your home page graphics

Database Breakup Currently on hold pending a database analysis by Cimbrian We have had few problems since the hardware was upgraded so we want to confirm it is still necessary

Streaming Video Testing continues Service Offering is still in development Evaluating Network and Firewall capacities

Keywords The first batch of Keywords have been reviewed They are implemented on the Portal To see a list of approved Keywords, log into the Partners area of CPI –Keywords link on the left. Submissions are still being accepted for the next batch No cutoff date has been established for the next batch

Portal Tips Reminders Common Issues Recommendations

Reminders Web FileManager eAlerts

Common Issues Link to Staged Version Updating a Hyperlink

Recommendation Deleting a Hyperlink File Upload (Web FileManager) –Upload from editor (single file, root) –Upload from Web FileManager (single file, specific folder) –Batch Upload (multiple files, specific folder)

WebTrends Upgrade WebTrends is web analytic software Currently we are on Version 6.1c We have upgraded to Version 8.0d We have installed the upgraded WebTrends on a new server as a clean install –Webstats.si.ct.gov:7099/wrc/bin/WebTrendsReportingCenter –Version 6.1c userids and passwords work on 8.0 Profiles are currently being analyzed. –Expected to be completed shortly

WebTrends Version 8.0 New Interface –Easier to use –Improved appearance More efficient More accurate numbers

WebTrends – Definitions Visitors – –A visit is a series of actions that begins when a visitor views their first page from the server, and ends when the visitor leaves the site or remains idle beyond the idle-time limit. –Idle time limit is 30 minutes –State of CT does not allow cookies to track visitors

WebTrends - Definitions Hits – –Each file requested by a visitor registers as a hit. –There can be several hits on each page. –While the volume of hits reflects the amount of server traffic, it is not an accurate reflection of the number of pages viewed.

WebTrends – Definitions Page – –Any displayed page, regardless of the number of files needed to display Page View – –Each time a visitor views a page, it is a Page View –Pages report tracks Page Views

WebTrends Version 8.0 – Pricing New Contract Structure –Version 6.0 – Charged by server analyzed –Version 8.0 – Charged by Page Views Page View limit is 300,000,000 per year –2006 used 210,000,000 (not including re- analyses) Re-Analysis is charged against our Page Views

WebTrends – Useful Reports Pages Downloaded Files Entry Pages Exit Pages Referring Site Search Phrases Search Keywords Browsers By Version Platforms

WebTrends Version 8.0 – Best Practices Save Reports –Export (Save Electronically) –Print – Exporting Reports Requires Downloads –WebTrends Exporting software Software for Excel (SmartReports) is big –Sun Java

WebTrends Version 8.0 – Best Practices Use WebTrends to enhance your site –What pages are being most hit? –Where are people leaving your site? –Where are they beginning their visit? –What files are being downloaded most? –How can navigation be improved? –Is your site compatible with most browsers and platforms?

WebTrends What’s Happening? Version 6.0 is still available for historical data Version 6.0 will be turned off on 9/1/07 Print any reports from Version 6.0 that you need Use the old URL to access Version 6.0 –Webstats.doit.state.ct.us:85/remote_login.pl?

The Value of WebTrends – An Agency Perspective Naomi Davidson Department of Environmental Protection

Presentation Materials Presentation materials will be posted in the Partners area of the website. We will send the link once they are available.

Open Discussion