1. Portal User Group Meeting October 1, 2008

2. Agenda Video Production Presentation External Video Hosting Overview WebTrends Update Migration Status Update WCMS RFP Update DAS Marketing Contract and DOIT Contract State and Federal eGovernment Report USA Search Reminders/FAQs

3. Video Production Presentation William Hengstenberg

4. External Video Hosting Overview External Hosting Provider is Unreal Video Hosting Internal videos are still hosted here at DOIT Send Videos to PMG; PMG will send to Unreal

5. External Video Hosting – Cost No charge for the first year After the first year, PMG will evaluate the value and ROI for this service Both space and bandwidth are limited 50 GB of storage; 1000 GB of bandwidth traffic per month Exceeding either may cause a re-evaluation of cost before 1 year

6. WebTrends Update WebTrends is still analyzing historic data 42 websites are up-to-date 25 sites are still left to be analyzed Each site takes over 2 weeks to analyze Currently, we can only analyze 1 at a time We are working on adding additional processes

7. Migration Status Update 96 Sites on Portal 6 Sites in Progress

8. WCMS RFP Update Evaluations continue PRT has finished initial scoring Costs have been opened Demos are next Planned for mid to late October Decision is planned in November Contract negotiation follows

9. Web Design & Development Contract Media, Marketing, Advertising and Public Relation Services (DAS Contract 08PSX0068) IT Consulting – Web Development, Design and Hosting for Marketing Services (DOIT Contract 08ITZ0057) http://www.ct.gov/doit/lib/doit/purchase/award s/ca08itz0057rev1.pdf

10. Web Design & Development Contract If an Agency is using the DAS Contract and a website is in the scope of work they must use the DOIT contract for any technical website development The contract can also be used by Agencies that need assistance maintaining their website (Costs range between $50- $200/hour)

11. eGovernment Report Governance Studies at Brookings State and Federal Electronic Government in the United States, 2008 Darrell M. West CT ranked 11 th in Overall Ratings (Up from 19 th last year)

12. eGovernment Report Ratings based on the following 18 features: Publications Databases Audio clips Video clips Foreign language access Not having ads Not having user fees Not having premium fees W3C disability access Having privacy policies Security policies Allowing digital signatures on transactions Option to pay via credit cards E-mail contact information Areas to post comments Option for e-mail updates Allowing for personalization and PDA/Handheld device accessibility

13. eGovernment Report Policy Recommendations Section “The most striking discovery while researching state and federal websites was the importance of consistency. States that had websites that were completely inconsistent from one agency to the next were harder to navigate, because each site seemed like an independent entity. Sites that were consistently formatted, however, were much easier to use because one knew where to find certain links with the prior knowledge of their relative locations on other state sites.”

14. eGovernment Report Specific actions for government websites Recommendations we are looking into Security Policy Standard for notifying users that they are being redirected to another address outside of government Providing foreign language accessibility

15. USA Search Free Search Engine by the Federal Government Interim Solution until a new WCMS Currently testing the search with several agencies Create an Affiliate for each site Header and Footer

16. Reminders/FAQs Copying content directly from other websites can cause issues Ads appear Scripts Font discrepancies Notify PMG if System Admin or Backup changes Only System Admins should submit Help Desk tickets Next User Group Meeting – December 10

17. Open Discussion