GETTING THE UK ONLINE Charlie Aitken 9 September 2003

Champions Prime Minister e-Envoy Andrew Pinder Patricia Hewitt & Stephen Timms e-Minister Douglas Alexander MCO, e-Government

UK online strands Transforming Businesses Transforming Opportunity Transforming Government

Transforming business - What are we doing? Encourage them to get, and transact, online UK online for business, via DTI, helping SMEs through expert and impartial advice Working towards a secure online environment for businesses and individuals Developing Broadband market Increasing Productivity through Skills

Transforming business - What have we achieved? 91% employees in connected businesses 62% businesses with web presence 51% businesses buying electronically

Transforming opportunity - What are we doing? Working to close ‘digital divide’ for those who most need access to government services Setting up UK online centres in local communities offering no/low cost access and training (libraries via DCMS, standalone centres via DfES) Working with partners and OGDs to develop and deliver training

Transforming opportunity - What have we achieved? 56% of all adults have now experienced the internet 46 % of adults accessed the internet in previous month UKonline centres now open All 4,300 public libraries online

Transforming government - What have we achieved? Over 60 % services on line Some excellent web sites UKonline portal, Government Gateway

Local Authorities Departmental Systems Other Public sector Systems Channels Infrastructure Citizens & Businesses Government Systems GSI Government Gateway Private Sector Portals Government portal Local Authority Portals Multiple Access Channels DTVMobileCall CentrePC Users e-Government Standards (e-GIF) e- Government Service Delivery Infrastructure

Local Authorities Departmental Systems Other Public sector Systems Channels Infrastructure Citizens & Businesses Government Systems GSI Government Gateway Private Sector Portals Government portal Local Authority Portals Multiple Access Channels DTVMobileCall CentrePC Users e-Government Standards (e-GIF) e- Government Service Delivery Infrastructure

Local Authorities Departmental Systems Other Public sector Systems Channels Infrastructure Citizens & Businesses Government Systems GSI Government Gateway Private Sector Portals Government portal Local Authority Portals Multiple Access Channels DTVMobileCall CentrePC Users e-Government Standards (e-GIF) e- Government Service Delivery Infrastructure

Local Authorities Departmental Systems Other Public sector Systems Channels Infrastructure Citizens & Businesses Government Systems GSI Government Gateway Private Sector Portals Government portal Local Authority Portals Multiple Access Channels DTVMobileCall CentrePC Users e-Government Standards (e-GIF) e- Government Service Delivery Infrastructure

e-Democracy ( e-participation –getting people involved in policy –contacting representatives, parties –consultations, discussions e-voting –30 pilots –internet and mobile phone voting –2006 target

Further Information envoy.gov.uk/Resources/ITReportsArticle/fs/en?CONTENT_ID= &chk=y/t3TY (For a copy of the 2002 International Benchmarking Study – which compares UK against G7 countries plus Australia and Sweden.)

Local Authorities Departmental Systems Other Public sector Systems Channels Infrastructure Citizens & Businesses Government Systems GSI Government Gateway Private Sector Portals Government portal Local Authority Portals Multiple Access Channels DTVMobileCall CentrePC Users e-Government Standards (e-GIF) e- Government Service Delivery Infrastructure

GETTING THE UK ONLINE Charlie Aitken