1. IT for all – Computer Access and Skills in the UK Andy Duncan Bielefeld Conference 6 th February 2002 Andy Duncan Bielefeld Conference 6 th February 2002

2. Government Targets Universal Internet access to be available by 2005 To complete a network of 6 thousand UK online centres offering ICT access by 2002 All Government services to be available on line by 2005 Universal Internet access to be available by 2005 To complete a network of 6 thousand UK online centres offering ICT access by 2002 All Government services to be available on line by 2005

3. Internet access in the UK Per centOct 2000Oct 2001 All adults 45% 53% Males52%55% Females39% 51% Aged 16-2482%87% Aged 45-5450%58% Aged 65 and over10%11% Per centOct 2000Oct 2001 All adults 45% 53% Males52%55% Females39% 51% Aged 16-2482%87% Aged 45-5450%58% Aged 65 and over10%11%

4. Trends – Internet use by social class of household Socio-economic group Per cent Professional71 Middle management57 Skilled non-manual46 Skilled manual33 Partly skilled28 Unskilled 26 Socio-economic group Per cent Professional71 Middle management57 Skilled non-manual46 Skilled manual33 Partly skilled28 Unskilled 26

5. What adults use the internet for Information about goods and services74% Using e-mail73% General browsing or surfing56% Information related to education33% Buying tickets/goods/services36% Personal finance26% Looking for work21% Downloading software/ games19% Using chat rooms16% Playing or down loading music16% Accessing government/official services 2% Information about goods and services74% Using e-mail73% General browsing or surfing56% Information related to education33% Buying tickets/goods/services36% Personal finance26% Looking for work21% Downloading software/ games19% Using chat rooms16% Playing or down loading music16% Accessing government/official services 2%

6. Broadband and infrastructure 60-65% of the UK population is covered by an affordable broadband technology Low take up of broadband services Significantly increased connections to schools, libraries and universities 60-65% of the UK population is covered by an affordable broadband technology Low take up of broadband services Significantly increased connections to schools, libraries and universities

7. The Digital Divide Barriers Lack of joined up approach Poor promotion Unattractive or unsuitable content Access problems - centres, facilities and equipment Lack of appropriately trained staff Fragmented funding Cost Lack of joined up approach Poor promotion Unattractive or unsuitable content Access problems - centres, facilities and equipment Lack of appropriately trained staff Fragmented funding Cost

8. Closing the Digital Divide - Areas for Action Each community to have at least one publicly accessible community-based facility Clear targets and progress in closing the digital divide monitored A review of public funding and availability of revenue funding Local management to encourage community commitment Research and development activity Each community to have at least one publicly accessible community-based facility Clear targets and progress in closing the digital divide monitored A review of public funding and availability of revenue funding Local management to encourage community commitment Research and development activity

9. UK online – Key features A new national brand to market general vision of an e-Britain Delivering a wide range of Government funded Information Age services: UKonline.gov.uk - delivering value added services A new national brand to market general vision of an e-Britain Delivering a wide range of Government funded Information Age services: UKonline.gov.uk - delivering value added services

10. UK online - related initiatives UK online Centres UK online computer training Wired-up communities Computers within reach Worktrain UK online Centres UK online computer training Wired-up communities Computers within reach Worktrain

11. www.dfes.gov.uk/ukonline centres

12. UK online centres - Liverpool

13. UK online centre - Sheffield

14. UK online centre - Reading

15. UK online – mobile centre Leicester

17. Wired up Communities/ Computers within Reach

18. UK ICT for all - websites www.e-envoy.gov.uk www.PAT15.org.uk www.dfee.gov.uk/wired www.dfee.gov.uk/ukonlinecentres www.ukonline.gov.uk www.worktrain.gov.uk www.learndirect.co.uk E mail contact: andrew.duncan@dfee.gov.uk www.e-envoy.gov.uk www.PAT15.org.uk www.dfee.gov.uk/wired www.dfee.gov.uk/ukonlinecentres www.ukonline.gov.uk www.worktrain.gov.uk www.learndirect.co.uk E mail contact: andrew.duncan@dfee.gov.uk