Together, we are One Emory Super User Webinar Two “Helping Users Prepare for Training” Presented by: Project Compass Organizational Change Management Team 07/9/2009

Together, we are One Emory Helping Users Prepare for Training  Webinar Objectives  Prepare Super Users to Meet Their July Objective to “Help Users Plan their Training”  Provide Super Users with special tools and support to play this role 2

Together, we are One Emory Agenda  Welcome – Teresa Hauck  Special Guest – Christopher Uher, Project Compass Dir.  Review of Progress to Date  Suggested July Activities  Tools and New Information  What’s Next  Questions? Presenters: Teresa Hauck and Zee Mehar 3

Together, we are One Emory Christopher Uher – Project Director, Project Compass 4

Together, we are One Emory Super User Objectives Become the local expert on PeopleSoft Financial processes Provide coaching and support to end users as they transition Ensure a smooth transition to the new system 5 We’ll achieve this objective in four step-wise phases.

Together, we are One Emory Enabling Change - The Super User’s Role 6 Enabling Change Prepare Yourself for Change Help Users Plan Their Training Reinforce Learning Provide Transition Support June July August September

Together, we are One Emory Enabling Change - The Super User’s Role 7 Enabling Change Prepare Yourself for Change Help Users Plan Their Training Reinforce Learning Provide Transition Support June July August September

Together, we are One Emory June – Prepare Yourself for Change 8 Prepare Yourself for Change June

Together, we are One Emory June – Prepare Yourself for Change  Do you have any questions, concerns or additional needs related to your “June – Prepare Yourself for Change” activities? 9

Together, we are One Emory Enabling Change - The Super User’s Role 10 Enabling Change Prepare Yourself for Change Help Users Plan Their Training Reinforce Learning Provide Transition Support June July August September

Together, we are One Emory Suggested Activities - July 11

Together, we are One Emory Project Compass Training Schedule 12 DRAFT

Together, we are One Emory UPK -FAQ 13

Together, we are One Emory Project Compass Expense Report Course 14

Together, we are One Emory Project Compass Expense Report Course 15

Together, we are One Emory Project Compass Expense Report Course 16

Together, we are One Emory Suggested Activities - July 17

Together, we are One Emory Project Compass Learning Process Communications Direct Employees to the PC Website Confirm the suggested learning path by reviewing Course Designs in the Course Catalog. (Employee) Agree on learning path and pre-go-live priorities. (Employee with Manager) Project Compass Learning Path Tool Employee’s Suggested Learning Path Establish Your Learning Path 18

Together, we are One Emory Learning Path Tool 19

Together, we are One Emory Suggested Activities - July 20

Together, we are One Emory Super User Webinars, Open Houses, and Workshops  Since much of our training is Distance Learning, we expect that learners may want an opportunity to talk to a subject matter expert about what they’ve learned.  Super User Webinars - Pre-arranged webinars where the Super User reviews key points from the courses, and leads a question and answer session  Super User Open Houses – Pre-arranged “open house” events where learners may drop in to ask their questions in person. At the Open House, the Super User may also run demonstrations.  Super User Workshops (ad hoc, local) - Some Super Users may additionally want to conduct a local workshop for smaller groups of employees within their area.  The Project Compass change management team will proactively schedule and support Webinars and Open Houses.  Local Super Users may arrange for Super User workshops as desired. 21 DRAFT

Together, we are One Emory Super User Webinars and Open Houses 22 DRAFT * The Grants Open Houses will present all related course material, and are positioned as an alternative to the distance learning course

Together, we are One Emory Exclusive Webinars for Super Users  In advance of the general Webinars and Open Houses, have arranged special private sessions for you  July, before the general webinars for all employees  Not published for others 23

Together, we are One Emory Super User Workshops 24  Some Super Users may additionally want to conduct a local workshop for smaller groups of employees within their area.  “Ad Hoc”  “Local”  How do you go about planning one? DRAFT

Together, we are One Emory Super User Web Page 25

Together, we are One Emory Suggested Activities - July 26

Together, we are One Emory Enabling Change - The Super User’s Role 27 Enabling Change Prepare Yourself for Change Help Users Plan Their Training Reinforce Learning Provide Transition Support June July August September

Together, we are One Emory 28 Summary - Super User Timeline JuneJulyAugustSeptember Prepare YourselfHelp Users Plan Their Training Reinforce LearningProvide Transition Support Understand the impact of PeopleSoft Financials on your business processes Taking advantage of Training Class “sneak previews” Reinforce support channels Help users integrate PeopleSoft into their daily work processes Familiarize yourself with planned Project Compass Training offerings Supporting users initiating their own learning Resolve business issues and concerns Communicate issues to the Project Team for resolution Support staff as they complete training prerequisites and begin to devise their personal learning paths Planning for a Super User Webinar / Work Shop Help users integrate PeopleSoft into their daily work processes Continue business issue identification and resolution Next Webinar! Wednesday, August 5 th 10-11am Friday, August 7 th 9-10am Next Webinar! Wednesday, August 5 th 10-11am Friday, August 7 th 9-10am

Together, we are One Emory Reminder – How to Stay Connected!  the Project Compass Change Management Team!   Project Compass Website   Super User Web Page Super User Web Page  Key Communications  Project Compass Management Bulletins (weekly)  Super User Webinars (monthly) 29

Together, we are One Emory 30 Questions?

Together, we are One Emory Thank you! 31