What People Want Technologies to Enhance Life Suzie Edrington Texas A&M Transportation Institute Transportation Works Summit August 17,

Why Is Enhancing Mobility Important? 2

National Effort to Identify Travel Needs and Technologies that Enhance Travel 3

Think About What are your travel needs? How can existing and future technology enhance your own travel? 4

Think of Trip(s) in Segments Trip Planning DepartureEn RouteArrival Return 5

Five Technology Areas Which of the topics areas shown on the left, do you feel can provide assistance in which of the four functional categories? U.S. Department of Transportation ITS Joint Program Office

TRIP PLANNING AND SCHEDULING Segment 1 7

What Do You Think About in Planning Your Trip? 8

Imagine This Technology Example: Data Integration 9 Pre-trip planning/ booking services Traveler needs matched with travel accessibility features Points of interest, facility amenities, obstacles, mapping

DEPARTURE Segment 2 10

What Do You Think About in Departure? 11

Imagine This Technology Examples: Wayfinding and Navigation 12 Wearable sensors used in conjunction with devices that provide auditory and tactile guidance

Segment 3 EN ROUTE 13

What Do You Think About En Route to Your Destination? 14

15 Imagine This Technology Example: ITS and Assistive Technology “Internet of Things (IoT)” allows smartphones, wrist bands/watches, glasses, clothing to interface with vehicles, infrastructure, and pedestrians: Vehicle to vehicle (V2V), Vehicle to infrastructure (V2I), and Vehicle to pedestrian (V2P)

Segment 4 ARRIVAL/FACILITIES AND STATIONS 16

What Do You Think About upon Arrival at a Facility, Station, or Another Location? 17

Imagine This Technology Example: Automation and Robotics 18 Vehicle automation to connect all travelers to existing public transportation or other transportation hubs Virtual caregivers/ concierge services to provide connectivity throughout travel and assist in travel decision

RETURN TRIP Segment 5 19

What Do You Think About on Your Return Trip? 20

Imagine This Technology Example: Enhanced Human Service Transportation 21 Integrated payment or information systems across travel modes linking paratransit, fixed-route, parking

Webinar Results: Identified Technology Issues 275 participants answered the question “What issues might you have with new technology?” IssuePercent of Total Responses Training to use and awareness of new technology46% Affordability21% Performance quality (especially long-distance travel/ rural areas)16% Accessibility to all disability types7% Integration and compatibility to existing technology4% Maintenance4% Concern of confidentiality and theft2% 22

Webinar Results: Identified Needs Participants answered the question “Describe your needs” during each trip segment and provided 1,203 responses 23 One-stop itinerary information (transit schedule, destination information, mapping, pathway conditions, connection information, weather, trip length, facility layout, personal list, travel options, landmarks, parking availability, last mile options) Amenity information (e.g. restroom, shelter, benches, food, drinks) Real-time transportation information Safety, security and emergency information Traveler help line/ customer service Connected, continuous, accessible pathways Personal care attendant or other assistive/ training services Information in variety of accessible formats En-route assistance and information Accessible payment options and trip cost information Signage in accessible formats Flexible and/or spontaneous travel options Vehicles with accessible equipment Technology, communications devices and recharging for traveler use Profile of traveler (for agency to accommodate traveler)

Think About What are your travel needs? How can existing and future technology enhance your own travel? 24

Thank You Suzie Edrington Texas A&M Transportation Institute Associate Research Scientist