Organizational Structure Suvi Skippari Svetlana S. Velikanova BP-Centro
Agenda Organizational structure Tasks of various management levels Key functions HR department Conflict resolution Outsourced activities Vendor relationships
Organization Geographic divisionalized structure Relatively flat Key functions centralized Heavy reliance on information and communication technology Focus on core competencies
ORGANIZATIONAL CHART
CEO Responsible for developing and implementing the company’s vision building commitment to that vision shaping large investment decisions Implementing a growth strategy Working closely with VPs an heads of key functions Reports to headquarters in UK
Vice President Responsible for developing country strategies developing and maintaining successful business relationships with major clientele Authorized to tell Center Managers what to do and what is expected of them. Reports to CEO of Finnish headquarters and to heads of key functions
Center Manager Responsible for: operations completed within budget continuous quality improvement Authorized to: make operational decisions concerning the convenience centers manage and supervise a team of subordinates Reports to corresponding Vice President
The Management Team CEO VPs Heads of key functions
Key Functions Operations: logistics, sales, monitoring, planning Finance Marketing: promotion, PR, market research Human Resources: managing human capital Cooperate closely with each other through specially assigned teams
HR Responsibilities Planning Recruitment Staffing Job design Training and development Performance appraisal Communications Compensation and benefits Labor relations
HR Department Committed team of HR specialists Personnel responsible for performing multiple functions Senior HR manager coordinates work of department Transactions are handled with the help of HRIS
Conflict Resolution Methods Effective communication, informal and formal The organizational goals will determine the decisions in conflict situation Should be solved in the lowest possible level
Outsourced Activities Maintenance IT-services Legal services Security BP Centro also hires temporary work force if needed, e.g. promotion campaigns
Vendor Relations Operations mainly responsible for providing and maintaining good business relationships Partnership approach Clear selection policies