1. Organizational Structure Johanna Hautala Sin-Hwa Yoon Hanna Perälä Tapio Pallasvirta Human Resource Management BP Centro

2. IntroductionIntroduction OrganizationOrganization Organizational ChartOrganizational Chart Board of DirectorsBoard of Directors Management TeamManagement Team Organizational RelationshipsOrganizational Relationships Outsourcing ConclusionsConclusions Agenda Human Resource Management

3. Matrix Teamwork Orientated Efficient and Proactive Importance of communication and coordination between different levels Organization Human Resource Management

4. HQ UK OperatingFinanceHRMMarketing HQ Finland,Baltic,Russia CEO/Board HQ Finland,Baltic,Russia CEO/Board FM CEO Human Resource Management Functional Representative Functional Representative Functional Representative FR CEO CM Russia CM Baltics CM Finland SOUTH EAST WEST REGIONAL MANAGER ESTONIA LITHUANIA LATVIA Organizational Chart

5. Board of Directors Human Resource Management Report to the BP UK headquarters Members : CEO, Marketing or/and Finance VPs, Mother Company Executives, Local Experts, BP Centro Representative Tasks : Directs, supervises, generally advises and takes care of the relations CEO also runs the operations, i.e. communicates with Country Managers and with Functional Managers

6. Members : CEO, Functional Managers and Country Managers Tasks : To set overall strategy, visions and values Cross-functional operations Human Resource Management Management Team

7. FUNCTIONAL VPs Organizational Relationships Human Resource Management COUNTRY MANAGER CEO REGIONAL MANAGER FACILITY MANAGER

8. CEO Human Resource Management Reports to the CEO HQ &the Board Communicates with Functional Managers & Country Managers In charge of the country’s operations and functions

9. FUNCTIONAL VPs Human Resource Management Reports to CEO Cooperates with the Country Managers and District Managers Managers in four fields of business: 1) Operating(Purchase&Logistics) 2) Finance 3) HRMHRM 4) Marketing

10. Human Resource Manager Human Resource Management Employee Development Employee Development Compensation &Employee Benefits Compensation &Employee Benefits Human resources planning Human resources planning Recruitment Labor relations planning Labor relations planning HRM

11. Reports to CEO Communicates with Functional Managers, District Managers Every country has its own Center located in Finland Responsible for the operations in the country Makes suggestions and advises COUNTRY MANAGER(s) Human Resource Management

12. REGIONAL(DISTRICT) MANAGERS REGIONAL(DISTRICT) MANAGERS Human Resource Management Reports to Country Managers Works closely with the franchisees Supervise and control Facility Managers Responsible for openings and site locations Implement local level marketing strategies

13. Report to District Managers Day-to-day management Responsible for the complex as a whole Training employees 24-hour service and standby for emergencies etc. FACILITY MANAGERS Human Resource Management

14. Outsourcing Human Resource Management BP Centro is going to outsource only maintenance Due to the regional transportation, there will be no need of outsourcing in this area

15. Conclusion Human Resource Management The Organization should be flexible and easily adaptable for the Russian and Baltic markets. Structure should be in line with the strategy and objectives. The distribution of responsibility Outsourcing of some selected function

16. THANK YOU! Any questions? Human Resource Management