Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Building Nursing Efficiencies

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Emergin At A Glance Emergin (a derivative of 'emergency' and 'innovation') is the market leader in clinical event management and notification solutions and has provided solutions to more than 1,000 organizations, including three Malcolm Baldrige Quality Award recipients, 60 of 180 Magnet Hospitals and six of the Top-10 Heart hospitals. Emergin also supports enterprise customers in aviation, manufacturing and public safety to improve responsiveness to cirtical events.

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Customer Statistics 700 Healthcare Organizations 4 of the last 4 Malcolm Baldrige Quality Award Recipients 30 of the 128 Magnet Hospitals 6 of the Top-10 Heart Hospitals

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Customers Allina Health Systems Baptist Health System Boca Raton Community Hospital Boston Medical Center Central Baptist Hospital Concord Hospital Doctor’s Community Hospital Douglas County Fairmont General Florida Hospital Gundersen Lutheran Johns Hopkins-Bayview Memorial Hermann Methodist Hospital – Houston Riverview Medical Center Ochsner Foundation St. Luke’s Hospital Univ. of Chicago Hospitals Univ. of Pennsylvania Medical Center Washington Hospital Wesley Medical Center William Beaumont Hospital

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Patient Safety Communications & Collaboration Error Management Performance Management Metrics Nurse Leader Challenges

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Why Does Communication Fail? Top-10 Reasons 1.No Alarm Management Strategy; Piece Meal Approach to Clinical Systems 2.Nurses Wear A Communication Toolbelt (too many devices) 3.Nurse Vigilance 4.Alert Fatigue 5.Audible Alarms Not Within Hearing Distance 6.Alarm Parameter Settings Are Incorrect 7.Alarm Burst Conditions 8.Communication Network Resiliency 9.Device Availability 10.Accountability

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Clinical Safety System powered by Emergin

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Clinical Safety System Adds a ‘safety net’ to the current clinical practice Alerts staff when patient requests and/or alarms are generated Filters and annunciates alarms to avoid nurse overload and fatigue Eliminates the need for a ‘toolbelt’ Generates evidence-based reports to help nurse leaders continuously improve nurse practices

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Key Features/Functions Alarm Normalization Alarm Filtering/Tuning Nurse Analytics Performance Metrics Input Monitoring Output Monitoring Universal Distribution System

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Score Card (Monitor Progress) Root Cause Analysis A Score Card can document and detect all alarm conditions so that when an error or omission occurs, a nurse leader can evaluate and implement a corrective action to remove communication errors in the future.

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Alarms Per Application Type Alarms By SensitivityAlarms Per Vendor Alarms Per Patient Dashboards (Metrics) Quality of Service Evaluate alarm conditions and metrics to determine if there are certain conditions that cause alert fatigue or vigilance issues in the future.

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Components Gateways PMG NCG ECG Emergin Orchestrator Client Message Dispatching Assignments (optional) (2) - Score Cards/Dashboards Location Services support

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company How It Works

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company Benefits Processes and patient safety can be continuously improved with evidence-based reports Patient Experiences are improved because services are measured against performance objectives Staff Productivity is improved by eliminating multiple job functions Nurse Fatigue is reduced by tuning out non- critical alarms and events Score cards show progress against objectives, and dashboards show ongoing metrics to show performance against objectives

Orchestrating People, Processes and Technologies The Plug-and-Play Integration Company For More Information White Papers Brochures Case Studies Data Sheets GENERAL INFORMATION Web site: Tel: (866)