Quality Loop operative goals (indicators) strategic goals (indicators) mission statement values evaluation review implementation steering action plan (projectse – prozesses) school profile expectations of stakeholders rules / laws

Folie mit Grafik Do - Implementation objectives agreement (MEDs – inspectors - schools) processes implementation Check -Evaluation and Assessment Strategy Indicators Instruments date / results /( quality report) Act - Review (feedback and procedures for change) Management and Performance Review (school – inspectors –MEDs) Planning (purpose and plan) mission statement school program Methodology CQAF & qibb Common Quality Assurance Framework

3 Plan 1. Define problem School team 2. Analyse problem Define goal/aim/outcome 3. Look for potential causes of problem 4. Weigh causes/reasons; identify main causes Do not tackle too many problems at one time, concentrate on one or two! 5. Look for potential solutions Do not jump to early conclusions and solutions! PDCA – Quality improvement with a system: 4 phases 12 steps

4 DoDo 6. Define criteria for selection 7. Choose ways of solution 8. Plan measures and carry the out Check 9. Check the impact of the measures School team & exterior evauators Interior & exterior evaluation Act 10. Document the solutions and make them publicly known Make sure that all school partners are included. 11. Spread solutions in the institution 12. Make sure that the solutions last  -continuous monitoring

5 When to Use “Plan–Do–Check–Act”  As a model for continuous improvement.  When starting a new improvement project.  When developing a new or improved design of a process, product or service.  When defining a repetitive work process.  When planning data collection and analysis in order to verify and prioritize problems or root causes.  When implementing any change.

6 “Plan–Do–Check–Act” Procedure Plan. Recognize an opportunity and plan a change. Do. Test the change. Carry out a small-scale study. Check. Review the test, analyze the results and identify what you’ve learned. Act. Take action based on what you learned in the study step: If the change did not work, go through the cycle again with a different plan. If you were successful, incorporate what you learned from the test into wider changes. Use what you learned to plan new improvements, beginning the cycle again.