Before class Mingle – Say “hello” to old friends Welcome anyone new to OSU Meet someone new.

BA 352 Organizational Behavior – managing individual and team performance Dr. Corrine Gobeli Bexell T 2 – 3PM; W 9-10 AM; TH 3-3:50 PM In class 12-2; 4-6T/Th

Work “In a lifetime, the average person spends more time at work than at any other single human activity except sleep.” Yost, E.B. & Corbishley, M.A. (1987). Career counseling: A psychological approach. San Francisco: Jossey- Bass. Pp. 2-3.

What is management? …”the process of working with and through others to achieve organizational objectives efficiently, effectively and ethically.” Kinicki A. & Kreitner, R. (2006). Organizational behavior: Key concepts, skills & best practices. (2nd ed.). Boston: McGraw Hill

Best/worst managers you have known Think about the best/worst manager you have worked for, observed – Write – what made them best/worst. What, specifically did they do? Compare your list with one colleague. What is similar? What is different? Compile class list of behaviors/ characteristics.

Managerial (workplace) Skills Technical Skills Human and self-management skills Conceptual skills Based on Mondy & Premeux, (1993)

What managers do (functions) Plan Determine what to do and how to do it Organize Determine order, relationships and resources Influence (direct, lead) Motivate others to work toward goals Control (monitor) Compare performance to plans and take corrective action Adapted from Mondy R.W. & Preneux, S. R. (1993). Management: Concepts, practices, and skills (6th ed.). Needham Heights, MA: Allyn and Bacon

What is organizational behavior (OB)? “Interdisciplinary field dedicated to better understanding, working with and managing people at work.” (Kinicki & Kreitner, 8)

Building blocks of OB Draws from many fields Focuses on application and relevance Develops and tests theories and concepts Uses contingency thinking Views organizations as open systems

Major Course Objectives Assess personal KSAO’s Enhance interpersonal skills Work as effective team member Communicate effectively Use OB concepts to improve workplace performance Recognize and value the growing diversity of the workplace

Secondary Course Objectives Career planning and job search Identify preferred organizational environments Clarify career-related strengths, skills and qualifications Communicate skills and qualifications orally and in writing Develop a career plan

The 4 P’s of Classroom Behavior Punctuality Preparation Participation Professionalism Proposed by 11 seniors in BA407, Spring term 2006

Project Teams

Team - one definition “a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.” Katzenbach, J.R. & Smith, D.K. (1999). The wisdom of teams: Creating the high-performance organization. NY: Harper. 45.

PT deliverables and activities Detailed proposal (to RFP) International resource guide for global managers - a formal business report Professional business presentations Chapter presentation Resource guide – to www company managers In-class activities

Team Roles and Skills Taskwork Getting the job done Team work Getting along

When Teams Work Best Team members – six essential factors Team relationships Team problem solving Team leaders Organization environment LaFasto, F & Larson, C. (2001). When teams work best. Thousand Oaks: Sage.

Team Members – six essential factors Experience Problem solving ability Openness Supportiveness Action oriented Positive personal style

Working knowledge skills for team project: Research relevant, credible, current information about a country Interview people to get first-hand personal insight into a country’s culture Write clear compelling, grammatically correct business prose; edit other people’s written work Create clear and attractive document layouts and visuals to enhance information and engage reader/viewer Organize and coordinate work of team members Provide first-hand experience of living and working internationally.

Other considerations Course goals; personal goals Performance standards; quality expectations Grade desired? Effort willing to expend? Logistics: time, schedule, place Skills: strengths, needs Interpersonal characteristics Other???

For Thursday Read syllabus and handouts. List questions to ask in class Read chapters 1 & 15. Check out Course Materials > BA352 >Gobeli website Check copies of Day 1 slides will be sent as test of class list