T R U S T A N D C O N F I D E N C E I N C Y B E R S P A C E I N D U S T R Y C A N A D A P C C - I Q u i t o, E c u a d o r, M a r c h 1 6 – 1 9, M c C r u m. W i l l i a i c. g c. c a

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C i t i z e n s, B u s i n e s s e s a n d G o v e r n m e n t s a r e G o i n g O n – L i n e 100% of schools and libraries connected 400,000 computers to schools 12,000 volunteer organizations 7,000 CAP sites 12 Smart Communities CA*net3: World’s 1st research optical Internet backbone-40GHz CA*net4: Initial network capacity of 4-8 times CA*net3 62% Households (HIUS 2003) & 75% SMEs Use the Internet (CFIB 2003) Amongst lowest communications costs in the OECD (OECD, 2003) # 1 in GOL (Accenture 2001, 2002, 2003) 100% of schools and libraries connected 400,000 computers to schools 12,000 volunteer organizations 7,000 CAP sites 12 Smart Communities CA*net3: World’s 1st research optical Internet backbone-40GHz CA*net4: Initial network capacity of 4-8 times CA*net3 62% Households (HIUS 2003) & 75% SMEs Use the Internet (CFIB 2003) Amongst lowest communications costs in the OECD (OECD, 2003) # 1 in GOL (Accenture 2001, 2002, 2003) C a n a d a i s a N e t w o r k e d N a t i o n T R U S T A N D C O N F I D E N C E CITEL PCC.I - 3

e-health e-government e-business e-content e-learning e-research e-meeting B r o a d b a n d, T h e N e x t C h a l l e n g e B r o a d b a n d, T h e N e x t O p p o r t u n I t y T R U S T A N D C O N F I D E N C E Platform for Innovation and Inclusion CITEL PCC.I - 4

South Korea 1000 km Served Community 1584 (29%) Unserved Community 3842 (71%) Total 5426 CITEL PCC.I - 5 Broadband Access Uneven T R U S T A N D C O N F I D E N C E

Next Generation Networks Voice Over IP Peer to Peer GPS WiFi Mesh Networks 3G Ultra Wide Band Broadband Power Line (BPL) Software Defined Radio Next Generation Networks Voice Over IP Peer to Peer GPS WiFi Mesh Networks 3G Ultra Wide Band Broadband Power Line (BPL) Software Defined Radio N e w T e c h n o l o g I e s... T R U S T A N D C O N F I D E N C E N e w V u l n e r a b i l i t y a n d S e c u r i t y I s s u e s CITEL PCC.I - 6 Smart Dust (RFID) New Satellites Satellite Radio Digital Audio Broadcasts DTV/HDTV PVR Video On Demand Grid Computing Quantum Computing Bio Computing Nanotechnology Smart Dust (RFID) New Satellites Satellite Radio Digital Audio Broadcasts DTV/HDTV PVR Video On Demand Grid Computing Quantum Computing Bio Computing Nanotechnology

Privacy Legal Framework Enforcement C h a l l e n g e s o f C y b e r s p a c e T R U S T A N D C O N F I D E N C E I n c r e a s e d C o n n e c t i v i t y = D e c r e a s e d S e c u r i t y CITEL PCC.I - 7 Infrastructure User Content Vulnerability Threats

Telecom Infrastructure Information Security Privacy Spam Illegal and Offensive Content Extraterritoriality “War Driving” Black/Grey Market Lawful Access Cyber Attacks Telecom Infrastructure Information Security Privacy Spam Illegal and Offensive Content Extraterritoriality “War Driving” Black/Grey Market Lawful Access Cyber Attacks C h a l l e n g e s F o r G o v e r n m e n t T R U S T A N D C O N F I D E N C E CITEL PCC.I - 8

Effects of Deregulation Reduced trust Reduced profit margins Reduced investment Reduced security Vulnerable Architecture Effects of Deregulation Reduced trust Reduced profit margins Reduced investment Reduced security Vulnerable Architecture T e l e c o m I n f r a s t r u c t u r e C h a l l e n g e s T R U S T A N D C O N F I D E N C E S e c u r e T e l e c o m I n f r a s t r u c t u r e i s F u n d a m e n t a l t o S o c i e t y CITEL PCC.I - 9

 Privacy/Security tensions  Ensure security, but minimize information collected, used and disclosed  International harmonization  Promote global privacy standards such as OECD Privacy Guidelines  Privacy/Security tensions  Ensure security, but minimize information collected, used and disclosed  International harmonization  Promote global privacy standards such as OECD Privacy Guidelines P r i v a c y C h a l l e n g e s T R U S T A N D C O N F I D E N C E D e l i c a t e B a l a n c e B e t w e e n P r i v a c y a n d S e c u r i t y CITEL PCC.I - 10

T R U S T A N D C O N F I D E N C E CITEL PCC.I - 11 A O L ‘ s D a i l y S p a m P r o b l e m s Source: AOL Spam s blocked daily s delivered daily to subscribers 780 Million 677 Million S p a m, T h e “ K I L L E R " A p p l i c a t i o n

Hijacking of someone else’s Wi-Fi connection Using hijacked connection for illegal activities (e.g. child pornography) November 24, 2003, Toronto First Canadian Charges for Theft of Telecommunications This problem will only intensify: 2002 revenue of Wi-Fi sales was $2 billion Compounded annual growth rate of 30% is projected through to Source: Infonetics Research, San Jose Hijacking of someone else’s Wi-Fi connection Using hijacked connection for illegal activities (e.g. child pornography) November 24, 2003, Toronto First Canadian Charges for Theft of Telecommunications This problem will only intensify: 2002 revenue of Wi-Fi sales was $2 billion Compounded annual growth rate of 30% is projected through to Source: Infonetics Research, San Jose “ W a r D r i v i n g ” T R U S T A N D C O N F I D E N C E W h o ’ s U s I n g Y o u r N e t w o r k... F o r W h a t ? CITEL PCC.I - 12

Incidents Reported Aug Jan 2001 MarMayJulSepNovJan 2002 MarMayJulSepNovJan 2003 MarMayJul Oct Incidents Reported to CanCERT Apr Oct 2003 This graph depicts the number of incidents reported to CanCERT (Canada’s Computer Emergency Response Team), per month, during the period 1 April 2000 to 31 October The majority of these incidents are reported to CanCERT by international incident response teams who are members of FIRST (Forum of Incident Response and Security Teams), or by Canadian businesses and schools. CITEL PCC.I - 13 A t t a c k s O n O u r N e t w o r k s I n c r e a s i n g T R U S T A N D C O N F I D E N C E

Coordinated national strategies for cyber security Collaborate with industry to develop countermeasure strategies Develop plan to enable emergency response Develop education and prevention policy Coordinate international cooperation Coordinated national strategies for cyber security Collaborate with industry to develop countermeasure strategies Develop plan to enable emergency response Develop education and prevention policy Coordinate international cooperation G o v e r n m e n t R o l e T R U S T A N D C O N F I D E N C E CITEL PCC.I - 14 L e a d e r s h i p

Established: New Ministry of Public Safety and Emergency Preparedness Office of Critical Infrastructure Protection and Emergency Preparedness (OCIPEP) Legal framework and enforcement capability Close co-operation with Industry Established: New Ministry of Public Safety and Emergency Preparedness Office of Critical Infrastructure Protection and Emergency Preparedness (OCIPEP) Legal framework and enforcement capability Close co-operation with Industry I n C a n a d a T R U S T A N D C O N F I D E N C E CITEL PCC.I - 15 N e w G o v e r n m e n t N e w A p p r o a c h

Must have the right policy environment to ensure trust and confidence The road ahead includes engagement at: OAS ITU WTSA 2004 WSIS Other forums Must have the right policy environment to ensure trust and confidence The road ahead includes engagement at: OAS ITU WTSA 2004 WSIS Other forums W e M u s t C o n t i n u e T o W o r k T o g e t h e r T R U S T A N D C O N F I D E N C E CITEL PCC.I - 16 M u s t D e m o n s t r a t e P r o g r e s s W o r l d S u m m i t o n t h e I n f o r m a t i o n S o c i e t y ( W S I S ) T u n i s

Information sharing event on Cyber Security planned for 4 th October, 2004: Security and vulnerability issues in telecommunications and information interchange Raise awareness of the critical nature of these issues Sponsored by ITU-T Information sharing event on Cyber Security planned for 4 th October, 2004: Security and vulnerability issues in telecommunications and information interchange Raise awareness of the critical nature of these issues Sponsored by ITU-T C y b e r S e c u r i t y S ymposium a t W T S A T R U S T A N D C O N F I D E N C E CITEL PCC.I - 17 C y b e r S e c u r i t y Symposium i n F l o r i a n o p o l i s i s an e x c e l l e n t o p p o r t u n i t y f o r C I T E L c o u n t r i e s t o p a r t i c i p a t e a n d s h a r e v i e w s f r o m t h e R e g i o n.

Target audience: Senior management responsible for telecom system design, deployment, operation, policy, regulation, standards and related matters Issues covered include: Technical – networks architectures and protocols, telecom network infrastructure Policy, regulation, legal framework, user responsibilities, etc. Target audience: Senior management responsible for telecom system design, deployment, operation, policy, regulation, standards and related matters Issues covered include: Technical – networks architectures and protocols, telecom network infrastructure Policy, regulation, legal framework, user responsibilities, etc. C y b e r S e c u r i t y Symposium a t W T S A ( C o n t ‘ d ) T R U S T A N D C O N F I D E N C E CITEL PCC.I - 18 S ymposium R e p o r t w i l l b e s u b m i t t ed t o t h e W T S A for information and action as appropriate.

Industry Canada - Connecting Canadians - Consumer Connection - Strategis - Electronic Commerce - Innovation Strategy - Dot Force - Broadband - broadband.gc.ca Smart Communities - Investment Partnership Canada - Cybertipline - Illegal and Offensive Content - Industry Canada - Connecting Canadians - Consumer Connection - Strategis - Electronic Commerce - Innovation Strategy - Dot Force - Broadband - broadband.gc.ca Smart Communities - Investment Partnership Canada - Cybertipline - Illegal and Offensive Content - F o r F u r t h e r I n f o r m a t i o n T R U S T A N D C O N F I D E N C E CITEL PCC.I - 19 Canada