Yield Management https://store.theartofservice.com/the-yield-management-toolkit.html.

Slides:



Advertisements
Similar presentations
Online Services Chapter 9.
Advertisements

Chapter 1 Business Driven Technology
By Will Seastrom-Price Paul Brown Kathryn Guisto.
Customer Relationship Management Supply Chain Management
Operations Management Aggregate Planning Chapter 13
Chapter 6 Entrepreneurship and Business Planning.
Cost Approaches to Pricing Chapter 8 Pricing Questions n n Which Costs Are Relevant in the Pricing Decision? n n What Is the Common Weakness of Informal.
Basic Marketing Concepts
Risto Kulmala 1 Guidelines for Evaluation of ITS Projects Risto Kulmala VTT Communities and Infrastructure.
Enterprise Resource Planning Dr. Djamal Ziani. Customer Relationship Management CHAPTER 3.
AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION Information Security Level 2 – Sensitive© 2011 – Proprietary and Confidential Information of Amdocs 1 Yield.
T h e Y i e l d M a n a g e m e n t C o m p a n y Service Business Rich Ruiz Director, Global Provisioning GSS Service Supply Chain Mgmt.
Page 1 15th ITS World Conference September 2004 Dr. Jan Krancke T-Mobile International Who is afraid of Market Dynamics ? The Regulatory Leviathan.
© 2003, Educational Institute Chapter 3 Reservation Systems Managing Technology in the Hospitality Industry Fourth Edition (469T or 469)
(c) 2002 Contemporary Engineering Economics 1 Chapter 3 Cost Concepts and Behaviors General Cost Terms Classifying Costs for Financial Statements Cost.
Chapter 21. Learn why managers use budgets Develop strategy PlanActControl 3Copyright 2009 Prentice Hall. All rights reserved.
© 2002 Pearson Education Canada Inc. Slide 8-1 Relevant Information and Decision Making: Marketing Decisions 8.
Chapter 6 Revenue Management
Supply Chain Management
McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 13 Smart Pricing.
 Introductions  Goals  Revenue Management (RM) Review  Questions and discussion  History of Electronic Distribution  Questions and discussion  Self-Assessment.
RSA – Accenture Insurance Solution
Outline Introduction What is a supply chain?
Carl Holmes Christy Lee Vendor Information SAP is headquarters is in Walldorf, Germany. Largest computer software company in the world. 47,804 employees.
Introduction to hospitality fifth edition john r. walker Chapter 4: Rooms Division Operations.
Business Aspects of Club Management. Revenue, Expenses, and Budgeting.
1 Chapter 19: Pricing Concepts Prepared by Amit Shah, Frostburg State University Designed by Eric Brengle, B-books, Ltd. Copyright 2010 by Cengage Learning.
1-1 CHAPTER 1 An Overview of Financial Management.
The Business Planning Process
Revenue Management Week 5 Subject : V0206 – Administrasi & Operasional Kantor Depan Year : 2009.
Chapter 5 The Income Statement. 2 Financial Accounting, 7e Stice/Stice, 2006 © Thomson Business Deals Beginning of YearEnd of Year Income Measurement.
Forecasting Process Sales and Operation Planning.
Value and Supply Chain Management. What is Logistics? The Institute of Logistics defines logistics as the management of the flow of goods, information.
Demand Forecasting
MANAGERIAL ECONOMICS Mintarti Rahayu Introduction to Managerial Economics.
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall.1-1 Course Code MGT 561 Supply Chain Management Book: Supply Chain Management Strategy,
Field Service Management
Customer Analytics
1 Chapter 6: Revenue Analysis. 2 Revenue Recognition Criteria Both the criteria should be satisfied: Good and service has been delivered Cash is collected.
Revenue Management
Logistics Overview.
Timothy L. Jacobs, Elizabeth Hunt and Matt Korol Operations Research and Decision Support American Airlines May 2001 Scheduling and Revenue Management.
 What is marketing? Task: In pairs, mind map what you think marketing involves. Starter Marketing ????
Vehicle-to-Grid
Intelligent Supply Chain Management Strategic Supply Chain Management
CAI-Asia is building an air quality management community in Asia Investment Implications of the Action Plan Sustainable Urban.
Marketing Research An introduction. Marketing Research Marketing research is a combination of two words i.e marketing and research Marketing is essentially.
Strategic Planning and the Marketing Process Strategic Planning: The process of developing and maintaining a startegic fit between the organisation’s.
TOURISM Computer Systems
Managerial Economics. What is Managerial Economics???  It is the integration of economic principles with business management practices  It is essentially.
PROPRIETARY  2003 Data Research Analysis & Consultancy Solutions All Rights Reserved. This is achieved by: Improving availability / reducing stock outs.
Management Information Systems Islamia University of Bahawalpur Delivered by: Tasawar Javed Lecture 3b.
Revision Chapter 1/2/3. Management Information Systems CHAPTER 1: INFORMATION IN BUSINESS SYSTEMS TODAY How information systems are transforming business.
Chapter 21. Learn why managers use budgets Develop strategy PlanActControl 3Copyright 2009 Prentice Hall. All rights reserved.
Pricing Strategy. Price strategy One of the four major elements of the marketing mix is price. Pricing is an important strategic issue because it is related.
Urban Mobility Management and Emissions Measurement System Boile Maria 1,2 Afroditi Anagnostopoulou 1 Evangelia Papargyri 1 1 Centre for Research and Technology.
Budgeting and financial management
Strategy Implementation and Control
UAE Car Rental and Leasing Market Report – 2020: Ken Research
BU Commercial Director
Carl Holmes Christy Lee
Market Pricing Unit IV.
Managing Information Technology
Supply Chain Network and Optimization Executive Seminar
Chapter 6 Revenue Management
by Riina Glinskihh Hotelzon International Ltd
Taconic Farms – Prophix story
Chapter 6 Revenue Management
Enterprise Resource Planning
Presentation transcript:

Yield Management

Yield management 1 Yield management is a large revenue generator for several major industries; Robert Crandall, former Chairman and CEO of American Airlines, gave yield management its name and has called it the single most important technical development in transportation management since we entered deregulation

Yield management - Definition 1 Yield management strategists frequently must work with one or more other departments when designing and implementing yield management strategies.Revenue Management

Yield management - History 1 Deregulation is generally regarded as the catalyst for yield management in the airline industry, but this tends to overlook the role of Global Distribution Systems (GDSs)

Yield management - History 1 The yield management systems developed at American Airlines were recognized by the Edelman Prize committee of Institute for Operations Research and the Management Sciences|INFORMS for contributing $1.4 billion in a three-year period at the airline.

Yield management - History 1 Whereas revenue management involves predicting consumer behavior by segmenting markets, forecasting demand, and optimizing prices for several different types of products, yield management refers specifically to maximizing revenue through inventory control

Yield management - Use by industry 1 Yield management practitioners typically claim 3% to 7% incremental revenue gains

Yield management - Use by industry 1 Yield management has significantly altered the travel and hospitality industry since its inception in the mid-1980s

Yield management - Hotels 1 Yield management in hotels is selling rooms and services at the right price, at the right time, to the right people.

Yield management - Rental 1 In the rental car industry, yield management deals with the sale of optional insurance, damage waivers and vehicle upgrades. It accounts for a major portion of the rental company's profitability, and is monitored on a daily basis. In the equipment rental industry, yield management is a method to manage rental rates against capacity (available fleet) and demand.Peterson, Lucy (September 2005). [ group.com/news/printarticle.asp?articleid=2441 Yield Management: International Rental]

Yield management - Intercity buses 1 Finnish low-cost inter-city bus service Onnibus bases its revenue flow on yield management.

Yield management - Multifamily housing 1 The multifamily industry currently has two providers of yield management systems, the LRO (Lease Rent Options) Revenue Management System from Rainmaker, and the YieldStar Asset Optimization System from RealPage. There are new providers that have entered the market and provide extended capabilities in a much more simplified workflow. Chief among the new vendors is Property Solutions International with its PricingPortal product.

Yield management - Telecommunications 1 and Ericsson have promoted yield management as a strategy for communications service providers to generate additional revenue and reduce capital expenditures by maximizing subscriber use of available network bandwidth.[ vation-insight/telecom-yield-management.pdf Applying Yield Management in the Mobile Broadband Market] Approaches include basing a strategy on innovative services explicitly designed to use only spare capacity and borrowing proven methods from the airline industry.

Yield management - Telecommunications 1 Suggested approaches to executing a successful yield management strategy include accurate network information collection, bandwidth capacity allocation that doesn’t impact service quality, the deployment of service management software such as real time policy and real- time charging, and using new marketing channels to target consumers with innovative services.

Yield management - Experimental studies of yield management decisions 1 Further, this research reveals that errors in yield management decisions tend to be quite systematic

For More Information, Visit: m/the-yield-management- toolkit.html m/the-yield-management- toolkit.html The Art of Service