1. BU Commercial Director
Purpose
Accountable for the implementation and quality of standards within Marketing, Logistics and Category Management to maintain supply and optimize potential sales through making sure the stores have the right stock on time to sell.
Category
Manager
Key Accountabilities
Operations
Monitor, analyze and report BU Logistics, Marketing and Category Management functions and KPI’s in accordance with Group guidelines
Periodically review commercial performance (sales, inventory level, margins...)
Support the BU Category Manager in the negotiation with local suppliers, when necessary
Manage the implementation and sustainability of the logistics strategy as defined by Dufry headquarters
Review and action the Annual Marketing Plan
Follow-up the organization and implementation of promotions in the BU
Coordinate preparation works concerning merchandising, forecasting and sourcing for new shop openings
Supervise Supply & Demand processes to ensure effective forecasting and ordering for an optimal supply
People
Keep a close link with Retail Operations, through frequently visiting the shops and ensuring a strong coordination with the Area Retail Managers
Manage internal and external communication at Business Unit level
Coach people through leading by example on all people issues, ensuring consistency and compliance with local legal requirements and ensure the understanding and adherence to standard policies and procedures
Finance
Work closely with BU Logistics Manager, BU Category Manager and BU Marketing Manager to develop annual capital expenditure and to meet budget requirements
Control the quality of the SKU assortment and the management of discontinued items
Monitor the margin according to the pricing policy
Customer
Follow-up the application at BU level of the Global Communications Plan and Customer Service Policy
Scope
Commercial – Retail Operations
Location
TBC
Specific Requirements
Fluent English, additional languages as applicable for BU
Position in Organization
Key Relationships
DCOO
Regional Procurement Director
BU Marketing Manager
BU Category Manager
BU Logistics Manager
BU Master Data
Area Retail Managers
Hudson General Managers
Local suppliers
Measures
Customers
People
Operations
Finance
Targets as per Corporate Performance Appraisal and MBO Policies.
Deputy of
COO BU
Commercial
Director BU
Category
Manager BU
Logistics
Manager BU
Marketing
Manager
Potential Progression to BU
Master Data
Experience Required
Essential: Bachelor’s degree in Business, 5-7 years of retail experience,7-8 years in international travel and 6-8 years experience in a management role
Desirable: Knowledge of the luxury branded consumer goods industry
Additional or Local Requirements to Standard Role
As requested by the DCOO
Employee Conduct
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.
Jan 2011 Std DUFRY Organization and Human Resources Department