Building an Agile Datacenter with Deployment Standards Jonathan Richey | Director of Development | Altiris Sam Rosenbalm | Director of Microsoft Alliance | Altiris

© Altiris Inc. Agenda  Introduction  Data Center Challenges  Problem Breakdown  Best Practices  Deployment Solution  Case Study

© Altiris Inc. Introduction  Agile - Responsive, quick and with ease  Deployment Standards – Methodologies and tools that focus on solving the problem set  Data Center – 2-3 servers, hundreds or thousands  One-off or custom remedies are not cost effective

© Altiris Inc. Data Center Challenges  Security risks  Viruses & Worms  Internet access & filtering  Patches & patch proliferation  Regulation  Government  Internal corporate standards

© Altiris Inc. Data Center Challenges  Managing and reducing costs  Where does your money go? ModelPlanningDeploymentMaintenance Typical5%30%65% Preferred30%20%50% Ultimate40% 20%

© Altiris Inc. Data Center Challenges Cont.  No benefit if cost is simply shifted between categories  Comparison: 1,000,000 Euro budget Planning 5% = 50,000 40% = 300,000 Deployment 30% = 300,000 40% = 300,000 Maintenance 65% = 650,000 20% = 150,000 Total1,000,000750,000

© Altiris Inc. Data Center Challenges Cont.  Form-factor proliferation  Multiple vendors  Technology advancements ― Hardware ― Software hardware upgrades  Others?

© Altiris Inc. Characteristics of the Solutions  Consistency in deployment  Fast and reliable deployment  History and reproducibility  Hands off – Zero touch  Proper tools  Philosophy discussion – tools vs. processes  Processes build around tools OR  Tools inserted into processes

© Altiris Inc. Methodologies and Best Practices  Define Desired Outcome  Engineer and Design  Deployment  Maintenance

© Altiris Inc. Methodologies and Best Practices, Cont.  Define Desired Outcome  More Automation  100% environment compliance  100% patch application  Environment compliance w/ use customizations  Rapid resolution of problem  Rapid recommissioning  100% access and uptime  100% Automated processes w/ technician control

© Altiris Inc. Methodologies and Best Practices, Cont.  Engineer and Design  Management net vs. production net  Security controls  Network infrastructure impacts or consent  Standardized images  Standardized application packages  Tool selection  Tool scripting & job creation

© Altiris Inc. Methodologies and Best Practices, Cont.  Deployment and Maintenance  Consistency in deployment & redeployment  Fast and reliable  History logging  Reproducible  Hands off – Zero touch

© Altiris Inc. Deployment Solution 6.5  Consistency  Job & task creation  Platform filters and condition  Role based security  Remote control

© Altiris Inc. Deployment Solution 6.5 Cont.  Deployment  Imaging ― New pre-boot environments (Linux & WinPE) ― % imaging performance improvement  Scripted OS Install  Software delivery ― Wise install packages ― SVS – Software Virtualization Services

© Altiris Inc. Deployment Solution 6.5 Cont.  History  All job execution history stored in SQL database  Job completion status  Visual client state

© Altiris Inc. Deployment Solution 6.5 Cont.  Zero touch  Remotely install agents  PXE  Automation partitions  Remote web based console  Scheduler  Remote control

© Altiris Inc. Deployment Solution 6.5 Cont.  Partner add-on packs  Hardware provisioning ― RAID disk controller setup ― Management processor access ― Blade servers identification  Blade server features ― Rack, enclosure, & bay location ― Rip and replace

© Altiris Inc. Vendor Support for Deployment Solution  HP – RDP (Rapid Deployment Pack)  Dell – Deployment Solution for Dell Servers s/en/opmng_deployment?c=us&cs=555&l=en&s=biz&~section=003 s/en/opmng_deployment?c=us&cs=555&l=en&s=biz&~section=003  IBM - Server Guide Scripting Toolkit 1.ibm.com/servers/eserver/xseries/systems_management/sgstk.htmlhttp://www- 1.ibm.com/servers/eserver/xseries/systems_management/sgstk.html  FSC – PRIMERGY Scripting Toolkit for DS

© Altiris Inc. Case Study Sam Rosenbalm Director of Microsoft Alliance 25,000 Node Global Server Environment

© Altiris Inc. Why Deployment Solution?  Not just for imaging – WINS example  Flexible – scripts, tokens  Conditions – custom PXE & patch  Notification Server for reporting and alerting  Automated Build Process  Accelerated build time  Reduced security vulnerability footprint  Improved resource utilization

© Altiris Inc. Server Provisioning Process

© Altiris Inc. Customization  Unattended build for base images  HP (Dell/FS/IBM) Toolkits -- disk config  Task password utility (user is case sensitive)  Trigger for service shutdown  Active Directory Security Groups  WSLogEvent  Image Explorer – drivers, folders, hotfixes

© Altiris Inc. Datacenter Workarounds  Drive letter post config script  Local admin accounts script  Static Routes (watch out for disabled NICs)  Robocopy to move images to other DS

© Altiris Inc. Question & Answer What unsolved deployment issues do you invest in, that you want Altiris to own and solve?

© Altiris Inc. Thanks for Coming Jonathan Richey Director of Development Sam Rosenbalm Director of Microsoft Alliance