90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Diversity How to Create a Rewarding and Successful Supplier Diversity Program John P. Willi, MBA, CPCM, C.P.M., A.P.P., CMRP Dana-Farber Cancer Institute, Boston, MA

90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Diversity Organizational Structure Criteria for success –New Program Foundation –Establishing Goals –U.S. Federal Government Contracts –Supplier Certification –Diversity Resources –Mentoring –Executive Leadership –Supplier Diversity Measurements

90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Diversity New Program Foundation Mission Statement – Supplier Diversity Plan Develop Coding System for Identifying Supplier Ownership/Certification Survey Existing Supplier Base – Categorize Communication Plan Develop Reporting Network with corporations that have successful Supplier Diversity Programs – good source is local women and minority councils

90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Diversity Establishing Goals State “Good Faith” Effort Goals Institutional Strategic Goals by Fiscal Year –Direct and 2nd tier sources Federal Goals for Subcontract Plans –Specific agency requirements –FAR

90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Diversity U.S. Federal Government Contracts Federal Small Business Concern Program –Small, small disadvantaged, woman-owned, HUB Zone, veteran, service-disabled veteran, Historically Black Colleges and Universities and Minority Institutions Categories determined by Congress Reviewed by Small Business Administration for compliance Strict monitoring and documentation requirements

90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Diversity Supplier Certification Certification through SBA: –Small Disadvantaged Business –HUBZone Self-Certifications: –Small –Woman-Owned –American Veteran Owned –American Vet, Service Disabled –Historically Black Colleges and Universities and Minority Institutions

90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Diversity Diversity Resources Central Contractor Registration database (CCR) Small Business Administration (SBA) National Minority Supplier Development Council (NMSDC) Women’s Business Enterprise National Council (WBENC) National Veteran-Owned Business Association (NaVOBa) State Office of Minority Business Administration

90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Diversity Mentoring Connect with a partner –Work with a company that makes sense Develop strategy around opportunities –Data mine and identify highest opportunity categories Assist where possible –Financial support, internal market share expansion, etc.

90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Diversity Executive Leadership Actively promote program –Intranet, newspaper, etc. Monitor and measure results –Report progress to senior management regularly throughout the year Consequences / Rewards –Recognition awards, annual review penalties Create a diversified team

90 th Annual Meeting & Exposition April 3 – 6, 2011 Memphis, Tennessee Diversity Supplier Diversity Measurements Source: Ralph G. Moore (RGMA)