General Staff Performance Review

What are performance reviews?  Process of developing a shared understanding amongst employees and supervisors about what needs to be achieved to enable the work unit to achieve it’s goals.  Through a process of ongoing feedback provide an opportunity to discuss achievements, areas for improvement and career/skills development. 2

Why do it?  Recognise and support performance  Support individual career goals and identify training and development opportunities  Monitor workloads  Foster open communication 3

What’s my role?  Role of the supervisor – set clear expectations and ensure standards are achieved. Open, honest communication.  Role of the staff member – outline career goals, identify developmental requirements. Open, honest communication.  Give and receive constructive feedback. 4

Review of performance  Know your team  Review progress against performance expectations, development needs, and career goals. A review of performance against the Position Description A review of progress towards goals set at the previous year’s meeting A review of position accountabilities and outcome expectations  Set expectations for the next review period 5

Set expectations and identify developmental requirements  Supervisor and Staff member should meet: -to discuss objectives of the work unit -to identify developmental needs -to establish performance expectations -to discuss staff member’s career goals -schedule regular catch-up meetings 6 SMARTSMART Specific Measurable Attainable Relevant Time bound

Ongoing feedback  Regular, ongoing dialogue ensures: -staff member/supervisor raise any issues -reinforce expectations -identify additional training/resources needed -allows for coaching and support -removes surprises at final review  Fosters a culture of trust 7

Timelines  The Performance Review takes places over a 12 month period. »1 formal review conducted annually »Conducted at time when operations low  Ongoing dialogue and feedback throughout the year. 8

Where can I find information? »A new websiteA new website »Workshops for performance planningWorkshops for performance planning 9

The following workshops have been designed to support general staff and supervisors of general staff to get the most out of the performance planning and review process. »Identifying Performance Goals »Performance Conversations (giving & receiving feedback) »Critical Conversations (for supervisors) »Engaging Staff in a High Performance Culture (for supervisors) 10

Questions? 11 “Ask HR”