Showcase of Statewide Website Innovations August 10, 2010 Moderators: Liz Keith (Pro Bono Net) & Rachel Medina (NTAP)

Panelists Steve Rapp, Idaho Legal Aid Services Patrick Noonan, Minnesota Legal Services Coalition Susan Muirhead, Illinois Legal Aid Online Vince Morris, Arkansas Legal Services Partnership Mike Monahan, State Bar of Georgia Pro Bono Project Tony Lu, Pro Bono Net

Agenda New models for integrating interactive forms content with a statewide website Recent multimedia initiatives New initiatives to help clients, advocates and volunteers respond to emerging needs

Integrating Online Forms with a Statewide Website

Three challenges with forms content How should self-help form be presented in the context of related resources and referral information? How should instructions be presented? Where are users looking for forms?

LawHelpMN.org/FormHelper

DIY forms promotion through library partnerships LawHelpMN.org/FormHelper

FreeTexasForms.org

Flyer for mini-site

Recent Multimedia Initiatives

Other production tools Creating Videos Windows Movie Maker iMovie (Mac) Aviary music creator (audio) Audacity (audio) QuickTime Pro (Mac or PC) Camtasia Final Cut Pro Recording Webinars or Screencasts Internal GTM recording Jing Wink Animoto Jing Pro Camtasia Final Cut Pro

Free Hosting Options Third-Party Options YouTube Vimeo Screencast.com Google Video OurMedia.org Blip.TV Which is right for you? Format File size Rights ownership Access permissions Sharing / integration options

Upcoming Techie Roundtables September ___ : 11 am P / 12 M / 1 C / 2 E Topic: Server Virtualization 2010 Facilitators: William Guyton and other LSTech Luminaries October ___ : 11 am P / 12 M / 1 C / 2 E Topic: Providing Pro Bono Attorneys and Other "Outsiders" with Secure Access to Your Network Facilitators: ? November 4th: 11 am P/ 12 M / 1 C / 2 E Topic: HTML5: The Impact on Web Applications and Online Video with LSNTAP's Web Team Facilitators: ? December 2rd : 11 am P / 12 M / 1 C / 2 E Topic: Using Analytics Tools to Optimize Organization Effectiveness Facilitators: Don Carder and other LSTech Luminaries

New Initiatives to Address Emerging Needs Stateside Legal - Vince Morris Georgia Home Front Project – Mike Monahan NYC Foreclosure Practice Area – Tony Lu

STATESIDE LEGAL Individuals with Military Connections An online resource for finding legal resources – all branches, veterans, family members

Smart Search: Content is Based on User Status The "smart search" function is designed to help user zero in on relevant information. The user selects status Content is delivered based on status and on legal category Tagged Content Search

Automated Document Series

Video Fact Sheet Series Servicemembers Civil Relief Act – Overview

Fact Sheet Series

Legal Help Finder Uses the SMART SEARCH" function to help locate organizations in their area that may provide legal help or other assistance. NEED YOUR HELP to provide links to orgs in your state or program area. LINK TO US

STATESIDE LEGAL Individuals with Military Connections A Website with Civil Legal Resources For:

The Georgia Home Front: The State Bar of Georgia Military Legal Assistance Program Georgia Home Front Project

Foreclosure crisis in NY The Crisis: Legal services flooded with demand, some without specific expertise in foreclosure The Need: Clearinghouse for legal filings, best-practices, memos, court decisions Listserves for collaboration and dialogue More advocates/attorneys to meet demand

Foreclosure crisis in NY The Response: NYC creates a Center for New York City Neighborhoods to create a safety net Legal services organizations create foreclosure prevention projects, start clinics New York City Bar Association creates a foreclosure prevention project focusing on pro bono assistance

Foreclosure crisis in NY Collaboration: New Foreclosure practice area created in Pro Bono Net New York Legal Aid Society, Legal Services New York City and the City Bar agree to create and manage content jointly

Foreclosure crisis in NY

Leveraging existing platforms and networks to address emerging needs Even without significant staffing, the legal services community in NYC has collaborated to create a valuable clearinghouse of timely information Collaboration built on partners involvement and familiarity with other NY practice areas on the probono.net platform Tech ramp-up could happen quickly – allowed partners to focus on content and collaboration Strategic and technical coordination by PBN staff provided key capacity when partner organizations were flooded with day- to-day response

QUESTIONS ? Contact Information Steve Rapp - Patrick Noonan - Susan Muirhead - Vince Morris – Mike Monahan – Tony Lu – 29

QUESTIONS? Thank You - Dont forget to complete our survey Contact Information Rachel Medina – Liz Keith –