1. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Statewide Websites: An Integrated Access to Justice Perspective for Legal Aid Project Directors Richard Zorza

2. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Outline The Website Vision The Revolutionary Context Beginnings and Gaps Court Partnerships in Action Models for Partnership Perspectives and Conclusion

3. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net The Statewide Website Vision and Strategy One Integrated Site Per State Data Interchange Between States A Gateway to the System A Spine for Innovations Understanding the Grant Conditions

4. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net The Context: Revolutions in Courts, Legal Aid, Bar and Community Organizations The Role of Courts The Role of Legal Aid Perceptions of Community Organizations and Agencies

5. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Courts Vision and Role National Conversations State Beginnings Issues and Constraints The Basis for Partnership

6. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Legal Aid The Power and Potential Broad Range of Beginnings

7. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net An Overall Vision: A System that Supports 100% Access The Pyramid / Cheapest and Best Use Not Just the Poor Not Just Salaried Lawyers Court System Change Towards a Right of Access Coordination Diagnosis Differences in Perspective

8. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Some Beginnings: Technology Websites Document Assembly Remote Access

9. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Other Beginnings –Information and Court Preparation Models –Brief Services –Hotlines –Self Help Packets (not automated) –Unbundling

10. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net A Reminder: The Limits and The Gaps Limits to Technology Limits to Court Based Programs Limited Resources Limited Modes of Service Delivery Limited to Prior to Court

11. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net What is Needed Leverage Technology Leverage Community Leverage Courts More Intermediate Models Diagnosis and Allocation

12. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Models, Partnerships, and a Spine in Bridging the Gaps Helping with the Technology Moving Access Points into the Community Mixed Access (Web and Phone) Tools Documents and Support The Websites as the Spine of the System

13. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Partnerships in Action –Alaska –Idaho –California –Illinois

14. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net More Court and Legal Aid Models and Ideas on Which to Partner TexasLawHelp.org Stakeholder Committee is an official subcommittee of the Texas ATJ Commission. Washington State AOC is giving grants to NJP to develop family law and other content for WashingtonLawHelp.org. AOC staff now serves on web site Stakeholder Committee. Chief Justice's Pro Bono Initiative Commission in Virginia using VALegalAid.org to disseminate new content to the public

15. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net New York Court System received a State Justice Institute grant to partner with LawHelp/NY to create the Find a Court channel. NYC court personnel have received training on how to upload information into LawHelp/NY in order to maintain the information going forward.

16. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Georgia Court System received a SJI grant to partner with GLSP/ALAS to collect user feedback on the LegalAid-GA.org site to help better understand pro se litigants needs when they come to court.

17. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net

18. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net

19. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net

20. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net

21. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Serving a National and International Network

22. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Access Through Intelligent Forms Preparation

23. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Assembled Document

24. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net The Latest Video Version for Court Preparation

25. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Electronic Filing

26. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Supporting Holistic Problem Solving

27. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Specific Models and Issues Does it get us volume at cost? Does it create a new model of access? Does it meet the actual needs?

28. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Perspectives on How To Think About Innovations Can I find a Way to Leverage this Way? Where Can Our Services Fit into 100% Access What Stakeholders Can We Attract to the 100% Vision

29. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Varied Roles in the Revolution and How They Link to the Websites as the Spine of the New System Librarians Community Organizations Judges Court Staff Legal Aid Bar

30. Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) www.zorza.net Conclusion Look Back on Todays Innovations as a Tipping Point What!!