PRINCIPLES OF MANAGEMENT MGMT300 Nguyen, V. Thang (PhD)

About me  Education: BA: National Economics University (1989) MBA: Boise State University (1995) Ph.D.: University of Oregon (2002)  Teaching experience: NEU University of Macau Washington State University University of Oregon

My Contacts  Thang Office:R102 Building 14 Tel: (5109)

My Philosophy  Learning is changing  “What you hear, you forget. What you see, you remember. What you do, you understand!” - Be active!  Craziness/Strangeness/Differences are things we learn from. Be open- minded!  In learning, less is more. Be focused!  HAVE FUN!

Exercise  Get into group of 5-6  Draw a manager  Answer the question: “What part of the manager’s body do what?”  You have 20 minutes

What Do You Want To Know?

MAPPING THE COURSE What is going on there? - Environment analysis - Globalization Where are we going? - Goals/ Mission - Strategies/plans What do we have? - Resources (e.g., HRM) - Structure/ system How can I ensure my people work toward the goals Group and team Leadership Motivation Communication Conflict resolution

COURSE OBJECTIVES Functions of Management Organization as an Open System Management Skills In an OrganizationAs a Person

What You Learn From... Lectures Materials Activities

Evaluation  Exam:60% Midterm (25%) Final (35%)  Team Project:25%  Writing assignments:10%  Participation:5%

Who Should Not Take This Class?  Expect me to give lots of lectures or answers to the problems  Afraid of reading, discussing, and questioning  Afraid of applying concepts to real life (team project)

WHY DID PEOPLE FAIL THIS CLASS?  Miss more than 3 classes (regardless of the reasons)  Do not do the readings (and cases) before the class  Do not participate and take good notes of class discussions  Do not participate in team assignment  Forget exam or assignment due dates ANY ONE OF THE ABOVE WOULD DO IT

My Expectations  Read the chapters and cases before class and be prepared to discuss concepts  Participate in class cases and exercises  Be responsible for learning, being on time, turning in assignments  Contribute to your team  Be Positive and Take Responsibility for What You Learn: ASK QUESTIONS!!

What Is Learning?

 Acquiring …  Understanding …  Applying …  Creating … New data, information, and knowledge Learning is changing yourself

Levels of Learning  Identify key ideas  Relate to (compare to) other ideas  Critique and integration  Application  Create new questions and ideas

Learning Styles Concrete Experience Reflective Observation Abstract Conceptualisation Active Experimentation

Management Functions

EVOLUTION OF MANAGEMENT THEORY Scientific Management Administrative Management Theory Behavioral Management Theory Organization-Environment Theory How to organize the tasks for people? How to structure the organization? How should managers behave? How to respond to the environment?

THE MANAGEMENT FUNCTIONS CO-ORDINATING PLANNING CONTROLLING ORGANIZING LEADING

THE MANAGEMENT FUNCTIONS  Planning: Setting goals and deciding how best to achieve them  Organizing: Structuring working relationships  Leading: Influencing others to work towards goals  Controlling: Regulating activities to reach goals  Coordinating: Bringing the different activities together  Organized and systematic way of looking at manager’s jobs

Exercise: The Mann Gulch Disaster  Using four functions of management to explain the disaster in the video