1. MB 802: Managing Organizational Change Course Evaluations 2006 & 2007 Prof. Brad Harrington Boston College

2. Managing Change Course  Offered to 2 nd Year MBA students  Based on understanding change as a process  Teaches a 7-step change process  Also reviews change factors: leadership, culture, communications, education, metrics, & rewards  Students develop better understanding of theory and research on change  Students also develop hands-on skills to lead organizational change projects

3. 7 Step Change Model 1.Establishing Case for Change 2.Forming a Powerful Guiding Coalition 3.Creating a Vision for Change 4.Identify Obstacles to Change (Resistance) 5.Plan for Change 6.Implementation 7.Institutionalize New Approaches

4. The materials were explained clearly Boston College Center for Work & Family, ©2004

5. Instructor was conscientious Boston College Center for Work & Family, ©2004

6. Instructor showed enthusiasm Boston College Center for Work & Family, ©2004

7. Instructor was sensitive to students Boston College Center for Work & Family, ©2004

8. Instructor cared about students Boston College Center for Work & Family, ©2004

9. I enjoyed learning the subject matter Boston College Center for Work & Family, ©2004

10. An academically valuable course Boston College Center for Work & Family, ©2004

11. Understood principles and concepts Boston College Center for Work & Family, ©2004

12. Instructor Rating Boston College Center for Work & Family, ©2004

13. Student comments (2007)  One of the best classes I have taken at BC. A great professor with a lot of knowledge.  Great reading, cases, and class exercises.  Great class!!! Made me think a lot about myself.  Prof. Harrington did a great job of tying all the material together. The readings, assignments, class exercises, and lectures together provided a tremendous framework for students to learn about organizational change.  Professor was able to synthesize / balance experience in business world with academic principles and knowledge.  Very articulate, knowledgeable, engaging. Made class fun with relevant exercises and anecdotes.

14. Student comments (2007)  I can honestly say this was one of the best (if not the best) classes I have taken in the MBA program. The professor led us through lively class discussions - material very applicable to my job.  Definitely one of my best classes. Made me want to take more classes with this professor and in the organization development field. I highly recommend him.  Professor is very personable and approachable. Got to know the students and their career goals.  Very passionate about the subject – great sense of humor.  The class provided practical knowledge and skills that could be executed immediately at work or in one’s personal life.

15. Student comments (2006)  Prof. Harrington has tremendous knowledge of materials and concepts; great experience as a practitioner  Keeps class motivated, focused during day-long sessions  One of the best professors I’ve had at Boston College  Prof. Harrington has extensive real world experience. He is a great speaker, listener, and facilitator  Brad has a terrific mix of academic expertise and real- world experience  The tools and models were learned were extremely useful  Prof. Harrington is very engaging. He does an excellent job of laying out a framework and teaching its application