Technology Tools for Managing Talent Mobility Tara Neilson Natalie Campbell

CERC Conference 2012  Many products available to assist with online RFI / RFP process  Return on investment calculation is critical to ensure that the online tool is appropriate based on scope of services What to consider when moving to an online procurement tool?  Flexibility for internal use and for suppliers  Scope of services  Who are the main stakeholders in the decision process?  Timing Procuring Mobility Partners - Request for Information / Request for Proposal

CERC Conference 2012  If mobility services are being managed in house, mobility is typically managed by a formal mobility management system or HRIS system  If mobility services are being outsourced, items for consideration:  Clear understanding of “system of record”  What are the reporting needs? Are the critical data elements identified?  How accessible is the data?  What control or audit requirements need to be adhered to? Managing Mobility Services

CERC Conference 2012  Access to real time information 24 / 7  Demographic  Service status  Financial  Online reporting including analytic information  Assurance that the Transferee / Assignee has the resources to manage their relocation Needs of Mobility Team

CERC Conference 2012 The “new” normal:  Flexibility in communication  Ability to self service  Access to real time information 24 /7 for any device Social media / networking:  Online support for the employee and family  First hand, on the ground information  Complex and can be administratively difficult to manage Needs of Transferees & Assignees

CERC Conference 2012  Mobile compatible vs. apps  Tools currently available within the mobility industry:  Status tracking  Expense submission  Days in country  Statistical information Mobile Technology

CERC Conference 2012 How can technology increase acceptance rates of assignments and transfers?  Online information portals to “sell” the new location  Educational information regarding policy entitlements, process and roles / responsibilities  Timelines to set the proper expectations  Testimonials from past current Assignees or Transferees Technology and Recruitment

CERC Conference 2012 Group 1 - Assignee or Transferee Group 2 – Mobility Team Group 3 - Procurement Blue sky uses of technology or enhancements that your role could leverage within the mobility process. What are the key challenges that your role will experience with implementing these ideas? What are the benefits? Are there disadvantages? Breakout Session