PCT SYLLABUS [SEM 5 ]  Internal communication- Upward, Downward, Horizontal, Grapevine, problems - solutions COMMUNICATION IN A BUSINESS ORGANIZATION.

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Presentation transcript:

PCT SYLLABUS [SEM 5 ]  Internal communication- Upward, Downward, Horizontal, Grapevine, problems - solutions COMMUNICATION IN A BUSINESS ORGANIZATION  External communication

 Strategies for conducting successful business meetings  Meeting Documentation [notice, agenda, minutes]  Introduction to modern communication techniques [ , internet, video- conferencing, etc.]  Legal and ethical issues in communication [Intellectual property rights, patents]

 Report-Writing and presentation ADVANCED TECHNICAL WRITING  Technical Paper - Writing  Writing Proposals Definition and importance of reports. Qualities of reports, language and style, types of reports, formats [letter, memo, project reports], methods of compiling data A computer aided presentation of a project report

 Introduction to Emotional Intelligence, Motivation, Negotiating and Conflict Resolution, Assertiveness, Leadership, Team-building, Decision-making, Time- management INTERPERSONAL SKILLS

 Preparing for job interviews, verbal and non-verbal communication during interviews INTERVIEW TECHNIQUES GROUP DISCUSSION  Dynamics of group behaviour, techniques for effective participation

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