University of Missouri-Rolla Computing and Information Services 1 Meg Brady Asst. Director, Client Services Presented to New Faculty Forum, October 2, 2002 Computing facilities and services A guided tour for new faculty

University of Missouri-Rolla Computing and Information Services 2 Topic Overview Computer accounts Instructional computing Research computing Administrative systems Internet / Networking Procurement and funding Getting help and more information

University of Missouri-Rolla Computing and Information Services 3 Computer Accounts Everybody gets one – and only one Also known as: Single Sign-On (SSO), Active Directory (AD), Unix, AFS … Used for authentication Desktop login Network and/or Dialup AFS file system Blackboard PeopleSoft (PS)

University of Missouri-Rolla Computing and Information Services 4 Instructional Computing Desktop computing Computer Learning Centers (CLCs) Server environments Instructional technology resources

University of Missouri-Rolla Computing and Information Services 5 Desktop computing Campus standards web.umr.edu/~cis/policies.html web.umr.edu/~cis/policies.html –Windows XP standard install (MS Office plus other common apps) –Limited support of Windows 2000/NT –Phase out support of Unix as primary desktop system -- limited support for research, discipline specific instruction Non-standard needs –Local Support Provider (LSP) –Service/support agreement

University of Missouri-Rolla Computing and Information Services 6 Computer Learning Centers (CLCs) 800+ devices in 40+ locations Funded by instructional computing fee Reserved for classroom and general student use Standard install plus discipline specific Departmentally managed

University of Missouri-Rolla Computing and Information Services 7 Server Environments – MS Exchange, listserv lists File store – AFS (a.k.a., S:\ drive, Andrew File System) Web – Linux Apache (campus.umr.edu, web.umr.edu) Course management -- Blackboard Novell will be phased out (this year) Computational computing – Unix, AFS (a.k.a., saucer, rocket, nic)

Instructional Technology Resources ResourceContactReference ISDC Instructional Software Development Center Dr. Bob Davis web.umr.edu/~isdc Blackboard – online course management ISDC, blackboard.umr.edu Class list web tools – , file system access CIS HelpDesk, help.umr.edu 341-HELP (4357) web.umr.edu/~webtools EDTECH-L – faculty discussion forum Dr. Richard Hall,

University of Missouri-Rolla Computing and Information Services 9 Research Computing Departmental resources/facilities are usually best Internet2 (web.umr.edu/~umri2)web.umr.edu/~umri2 Central Unix servers are aging and need to be replaced this year AFS volumes for research file storage

University of Missouri-Rolla Computing and Information Services 10 Administrative Systems In transition from legacy data systems to PeopleSoft for student information, financial and human resources Faculty often need to use: Student – contact enrollment management offices –Class roll, grades, student recruitment, etc. Financial – contact procurement, finance and sponsored programs offices –Purchasing, accts. payable, grants, etc.

University of Missouri-Rolla Computing and Information Services 11 Internet / Networking Campus connection to the Internet –Via MOREnet (a State consortium) –Two 45mbps lines one carrying commodity Internet + university business + video classes one carrying Internet2 traffic Dial-up – –288 modems – 56K v.90 provided by UMR –local ISPs, phone and cable companies offer high speed, for which UMR supports VPN (virtual private networking) Wireless network – – b IEEE standard, up to 11mbps – Increasing availability on campus

Getting new hardware…

University of Missouri-Rolla Computing and Information Services 13 Procurement hardware & software CIS Information: web.umr.edu/~cis/purchasing web.umr.edu/~cis/purchasing Microsoft Campus Agreement: will cover WindowsXP and OfficeXP and a few other campus-wide applications Microsoft Select Program: for other MS software UM has centralized procurement UM volume purchasing agreements (VPAs) Bottom line: have your department’s purchasing person work with Mary Hinze in CIS

University of Missouri-Rolla Computing and Information Services 14 Funding Faculty development matching funds –New faculty are eligible for 90% funding –Existing faculty are eligible for 30% funding –Either are subject to following limitations: no more than one PC, one laptop and one printer and associated software in a fiscal year a $6,000 cap in a fiscal year Bottom line: have your department’s purchasing person work with Mary Hinze in CIS

Those darn computers…

University of Missouri-Rolla Computing and Information Services 16 Getting Help LSPs - local support professionals in your own department CIS HelpDesk – call (573) (HELP), or visit Room 101 Computer Science, or online info at web.umr.edu/~helpdeskweb.umr.edu/~helpdesk Help Request System - report problem or seek help online at help.umr.edu help.umr.edu Training - hands-on and/or computer-based, for you and/or your students. See web.umr.edu/~trainingweb.umr.edu/~training Stay informed - announcements are posted on HelpDesk web site, and in eConnections. Consultation – meet with CIS staff during planning phase of your project Thank you for the opportunity to meet you!

University of Missouri-Rolla Computing and Information Services 17 Questions?