U.S. Department of Labor Employment Workshop Transition from Military to Civilian Workplace

Facilitator Tina Barker linkedin.com/in/tinabarker GBX Consultants – (Virginia based disabled-vet small business) Available to meet during workshops at TAFB – lunch or after 4pm (with notice) 2

Introductions Please take 2-3 minutes to greet your neighbor 3

Listening Skills? What sort of information did you discover? – Name, rank, position currently hold, what they are planning to do next, family?/children?, where they live?, where they are from? Anything else? Please take the quiz on page 206 How did you score? 4

Formal Intro Name What you do currently (in civilian speak) Your dream company to work for What do you see yourself doing in 5 years? Transition Readiness Level Report: Branch/Active or Reserve/less than 90 Network: Career/College/Business – Geographic Location 5

Readiness Level 10 – Already have a job offer/Enrolled in school 9 - Applications submitted/Interviews scheduled 7 – Resumes have been targeted and sent out 6 – Following Transition Plan 5 – have a basic resume 4 – have found some jobs that sound good 2 – some idea about what you want 0 – no plan / still in denial 6

Intent? Expectations – what you expect me to give you What do you hope to get from our time together 7

Welcome Icebreaker Logistics (breaks, snack room, backdoor) Prerequisites – Pre-separation Counseling – MOC Crosswalk – Personal Finance Required items – VMET, Career Interest Inventory Results, – 12-month budget 8

Purpose This course provides the tools for transitioning Service members to make an informed career decision based on best practices for job search and current industry hiring standards. This course is a required step to complete Career Readiness Standards for the Capstone event. 9

Capstone These items are required on Friday: – Resume (basic, to show you know how) – ITP (Individual Transition Plan) career pgs – Gap Analysis (2 pager) – Budget 10

Course Overview Section 1: Manage Change Section 2: Career Exploration & Validation Section 3: Job Search Plan Section 4: Build an Effective Resume Section 5: Federal Hiring & Resume Section 6: Skilled Interview Section 7: Interview Post- Analysis ITP Employment Section Thank you for your Service! 11

3 Day Agenda Tuesday – Manage Change – Career Exploration Homework: 1-2 Job Postings of interest Wednesday – Job Search Plan – Resume Writing Thursday (Wear Your Interview Suit) – Federal Resumes/USA Jobs – Interviewing (and Negotiating) Skills 12

Quiz - ITP Page 3 13

Section 1 Transition planning Complete Individual Transition Plan Manage Change Develop Job Search Plan: Personal Assets Create a Career Catalog Complete Master Application Complete Transferable Skills Inventory Identify Personal Factors for Job Search Plan 14

Manage Change Or change will manage you. Develop your own customized change management plan. Use your best resources and knowledge. Pages

Change = Stress What are some signs that you (or your family members) are stressed? 16

Identify Stressors Cognitive Symptoms: Memory problems Inability to concentrate Poor judgment Pessimistic approach or thoughts Anxious or racing thoughts Constant worrying Physical Symptoms: Aches and pains Diarrhea or constipation Nausea, dizziness Chest pain, rapid heartbeat Loss of sex drive Frequent colds 17

Identify Stressors Emotional Symptoms: Moodiness Irritability or short temper Agitation, inability to relax Feeling overwhelmed Sense of loneliness and isolation Depression or general unhappiness Behavioral Symptoms: Eating more or less Sleeping too much or too little Isolating oneself from others Procrastinating or neglecting responsibilities Using alcohol, cigarettes, or drugs to relax Nervous habits (e.g. nail biting, pacing) 18

Manage Stress What are some positive ways to manage stress? 19

Homeless Veterans 2013 Statistics Annual veterans’ unemployment rate in 2012 was 7%. – Young male veterans (those ages 18 to 24) who served during Gulf War Era II had an unemployment rate of 20%, higher than that of young male nonveterans (16.4%). – Female veterans who served during Gulf War Era II had an unemployment rate of 12.5%. Source: BLS 2013 Employment Situation of Veterans; 20

Homeless Veterans 2013 Statistics On a single night in January 2013, 57,849 homeless veterans spent the night on the streets of America. An estimated 136,128 veterans spent at least one night in an emergency shelter or transitional housing program in Source: BLS 2013 Employment Situation of Veterans; 21

Why Are Veterans Homeless? Male veterans are twice as likely to become homeless, and female veterans are four times more likely to be homeless as their non-veteran counterparts. A large number live with post traumatic stress disorders and addictions acquired during or exacerbated by their military service. Lack of family and social networks due to lengthy periods away from their communities of origin. Government money is limited and serves only 1-in-5 of homeless veterans in need. 22

Prevention of Homelessness Military service separation process – Participate in “Preseparation” counseling process – Participate in Department of Labor Employment Workshop – Know about your VA Benefits Obtain a job and income Seek early assistance for mental health and substance abuse issues DOL/VETS Homeless Veterans’ Reintegration Program (HVRP) 23

HVRP Homeless Veteran Reintegration Program Funded by U.S. DOL/VETS This program provides employment, training, and supportive services to assist in reintegrating homeless veterans into meaningful employment within the labor force. 24

Who is Helping You in Your Transition out of the service? 25 Page 6-7

Identify Support System List people who: You know and trust Can help you to connect with others Are accessible to you on an ongoing basis Have varied talents and abilities who can provide assistance to you across a varied spectrum of needs 26 Page 10

Identify Support System Support System Family Friends Softball Team Church Neighbors High School Military Jones Hudsacks Nordquists Houghs Nguyens Garcias Mr. White Pastor Roberts HS Employer Deena Rocco Sgt. Li Bucko Zane Josh Jeremy Oginga Mrs. Miller Mr. Luigi 27

Decision Making Step 1 Develop Awareness About the Issue Step 2 Define the Problem Step 3 Generate Options Step 4 Evaluate & Select Options Step 5 Implement Options & Evaluate Progress 5-Step Decision Making Process 28

Change Management Plan Support System Life Goals Budget Skills Structures Stressors 29

Lunch time / Career Catalog (if have) Happy to review resumes and cover letters – Job title/posting if can Set a goal as to when you are going to have your resume ready for review by me (before classmates help on Thursday) 30

Create a Career Catalog In your career catalog you will have copies of: Records Master Application Work Samples, if applicable Among the types of records you should collect in your career catalog are: Military Service Personal Identification Work Experience Education & Training Pages

Understand Your Skills Build a master skills inventory Use your VMET to identify skills. Utilize MOC Crosswalk results. Identify and list all of your skills gained through: education, military service, previous jobs, hobbies, interests, participation in professional organizations and community activities. Pages

Personal Assets Assess and Evaluate: – Skills – CLAMS – Values – Preferences Pages

Motivators CHALLENGE LOCATION ADVANCEMENT MONEY SECURITY Page

Section 2 Career Validation & Exploration Research Industries, Occupations, Trends Identify Job Search Assistance Resources Develop Job Search Plan: Essential Tools Develop Job Search Plan: Target Employers 35

Job Search Assistance State Workforce Agency (SWA) or One Stop Career Center Workforce Investment Act (WIA) Office of Apprenticeship (OA), U.S. Department of Labor Private Employment Services College/University/School Career Services Military and Professional Associations and Organizations Phone and/or Industry Directory Industrial and Craft Unions Job Fairs and Hiring Events Chamber of Commerce Military and Family Support Centers Pages

Essential Job Search Tools 37

Target Employers 38

Speak the Employer’s Language Translating military to civilian is difficult but necessary. Research the company and analyze the job posting to decide what “language” an employer speaks. Communicate the skills and experiences you bring to the table—and what you can offer an employer. Speak the employer’s language. 39

Business Concepts Develop Understanding of Business Concepts 40

Professional Introduction 41

Section 3 Job Search Plan Set Goals Schedule Network Utilize Job Search Method Analyze Job Postings Complete Application Forms 42

Short-range, Medium-range and Long-range Goals 43 Career Goal Next Level Entry Level Skills Required Experience Education Required

Setting Goals Realistic Trackable SMART GOAL 44

MondayTuesdayWednesdayThursdayFriday 8-10 Review Job Postings Research Companies Review Job Postings InterviewReview past week Target ResumesPractice Answering Questions Play Golf (network) Send Thank you, Analysis Review Skills, add more 12-1 Lunch 1-4 Complete online application, Calls Interview, Network event Send Thank you, Analyze Interview Twitter, LinkedIn, Facebook Target Resumes 4-5 Plan for tomorrow Plan for the week Cook Dinner with Friends WalkClean Office Create a Schedule 45

How Job Seekers Look for Jobs Source: Bureau of Labor Statistics Average number of methods used:

How Employers Look for Employees Source: Bureau Labor Statistics 47

Job Search Plan Network Online In Person Effort Organize Schedule Focus Target Employers Resume 48

Analyzing Job Postings Job postings provide information about the types of positions available, the skills required and the language an employer speaks. Analyze postings for: – Experience needed – Qualifications – Salary – Skills Page 93 49

Application Forms Read the directions Fill out application forms completely Utilize your master application Safeguard your right to privacy Pages

Section 4 Effective Resume Understand the Resume Reader Target Resumes and Master Resume Sections of a Resume Prepare References Resume Types Resume Formatting Resume Review Cover Letter Salary History 51

Section 4 Effective Resume Resume Screening Process 52

Section 4 Effective Resume 53

Sections of a Resume 1.Contact Information 2.Career/Job Objective Statement 3.Summary 4.Areas of Expertise 5.Experience 6.Employment History 7.Education/Training 54

Contact Information Make sure your information is current and accurate: Lynn Gweeney 234 Brook Avenue, Englewood, Colorado (123) Page

Career/Job Objective Statement Well-written career objectives are Concise, short and to the point Answer the question “For which position are you applying?” List the specific job and company to which you are applying Pages

Summary A short paragraph used to highlight key words and marketable skills/experience, and recaps what you can offer, including: Specific knowledge, talent or education that “ties” you to your career interest Self-management skills Work attributes Soft skills Pages

Area of Expertise A list of bullet points which provide a sense of what you can do for the company: Highlight key skills that support job goal Match key words in job announcement Include certifications/licenses required List security clearance if relevant for position Pages

Experience Use civilian terms. Speak the employer’s language. Use key words Begin with an action verb Avoid “Responsible for” Quantify results: use numbers, percentages, statistics and examples Avoid personal pronouns (I, me, my…) Wordsmith your statements Pages

Education and Training List most recent first Put “attended” if you never graduated to prevent the assumption that you have a degree Include certifications/licenses/training relevant to job Depending on your background and the job for which you’re applying, Education & Training might be placed above Experience or Employment History on your resume. Page

Section 4 Resume Lab Choose: – Style – Formatting Draft: – Sections – Content in sections – Focus on STAR accomplishment statements Save Master Resume File: If using computer lab, file to yourself 61

Cover Letters Introduce yourself and sell the employer on how well your specific skills, abilities and attributes match the organization’s needs. Four main components: 1.Introduction 2.Relevant Reason for Cover Letter 3.Request for Action 4.Respectful Sign Off Pages

Section 5 Federal Resume Federal Hiring Reform Job Classification Competitive Service Veterans’ Preference Excepted Service Special Hiring Authorities for Veterans Veterans Employment Initiative Finding Jobs Understanding the Vacancy Announcement Application Procedures Federal Interviewing Getting the Offer 63

Federal Jobs Classifications Veterans’ Preference Selection Processes Find jobs Apply for jobs 64

Federal Jobs 65

Section 6 Skilled Interview Summary of the Hire Process Types of Interviews Interview Stages Introductory Stage Employer Questions Answer Questions Candidate Questions Closing Stage Prepare for the Actual Interview Communication in the Workplace Listening Skills Employment Tests Find Information about a Potential Employer Interpret Body Language First Impressions Follow-Up After Interview 66

Skilled Interview First Contact Phone Interview Face-to- Face Interview Tests Reference Checks Background Checks Offer & Negotiation Hiring Process 67

Types of Interviews Face-to-Face Panel or Committee Meal Interview Group Stress Phone Page

Interview Stages Skilled Interview 69

Mock Interview Practice makes permanent Practice to make it skilled Take notes 70

Prepare for Interview Research Checklists Questions References 71

Dress for Interview 72

Follow-up 73 The art of thank you!

Section 7 Interview Post Analysis Evaluate the Interview—Continuous Improvement Evaluate Job Offers Negotiate Job Offers Communicate a Decision to an Employer 74

Update ITP Next steps SMART Goals Schedule Additional education, certification, skills 75

Course Summary Manage Change Personal Assets Career Validation Resume Federal Job Search Skilled Interview Interview Post-analysis 76

Wrap-up Expectations Met Evaluations Comments What questions do you have? 77