The Purpose of Standardisation within ICT/Multimedia Terry Hook Berlin November 29 th 2006

Agenda Context The challenge Real World example Sample standards – what and where Summary

Standards

e-skills UK Principles of Operation Sector Skills Councils GovernmentIndustryEducation

The Professional Skills Challenge Skills Wheel

The Dilemma Proof Training Jobs Skills Classroom Online On the job Tests Certificates Qualifications Qualifications What you need to know to do what you do. What you do.

Professionalism and the Alliance

Prof IT programme alliance In May 2006, e-skills UK joined forces with BCS, Intellect and NCC to provide focused leadership to professionalise the IT industry. Specifically the alliance will: Improve the ability of business and other organisations to exploit the potential of information technology effectively and consistently. Build an IT profession that is respected and valued by all - Government, business leaders, IT employers and customers - for the contribution that it makes to the growth of the UK economy.

Why Now and Why Standards? Technology is now at the heart of business Severe competition for IT professionals Employers see the link between skills development with competitive advantage Outsourcing has changed the landscape

A skills model and a standards model Core Competencies Strategic Skills Business Change Management Service DeliverySales and Marketing Procurement and mgmt support Architecture, Information & Innovation Solution Delivery and Implementation Common Body of Knowledge

Core Competencies Working with others (client and internal teams) Analysis / Problem Solving Decision Making Self Development Time Management Market Insight – understanding of business Principles of Project Management Culture of organisation Motivation (to achieve results)

Strategic Skills Extension of Core Competencies & Specialism Vision to understand key business drivers Strategy to support business needs Knowledge in both technical and business context Commercial Acumen Management and Leadership Planning and assessment IT Industry awareness Behaviour –Coaching and mentoring –Team Building –Client and supplier facing skills –Impact / Influence (over others) and decision making

Skills Measurements/Recognition Chartered Professional Status Accredited training Qualifications Endorsed training courses Seminars Experience Performance Appraisal

Skills Required Description Level Quantity What gets measured gets done Mind the Gap Skills Available Description Level Quantity Mind the Gap

Summary Skills are not sector specific they are often hybrid We are the product of our culture If we are to compete on the world stage we need to act as one Standards are boring but we need them We need to enable business not stifle it Standards provide a discipline We need guidelines not rules What gets measured gets done