It is… My Health March 2014

It is… Overview My Health App -My Health is available on iOS & Android for smartphones and tabletsiOS Android -Launched as your own app in the App Stores -Designed to be easy-to-use & intuitive -Free for patients to download -My Health is built flexibly and allows you to embed and link to tools, content and services from a variety of sources -Integration capabilities with local healthcare systems -Customisation and branding options -The app is managed and maintained by Looking Local

It is… Flexible Design FLEXIBLE DESIGN The flexible design of the My Health app means that content and services can be brought in from a variety of sources: From Looking Local’s content management system – including plug-ins such as GP appointment booking & repeat prescriptions Mobile optimised pages from your website and trusted third party sites Android apps can be embedded into the Android version of the app Looking Local’s national partner content

It is… Looking Local Content LOOKING LOCAL CONTENT -Looking Local has a multi-channel content management system (CMS) from which content - including forms, questionnaires & transactional services - can be published on to My Health and other digital channels -The CMS can integrate with back-end systems using an open XML API -Looking Local has already integrated with EMIS software enabling real-time GP appointment booking & repeat prescription ordering

It is… Mobile Optimised Services MOBILE OPTIMISED SERVICES: Tools, pages and services from respected and trusted websites can be added to My Health: -Accessed by patients direct from the home page of the app -Available on both iOS & Android -Re-using recommended services (including your own mobile optmised web services) -Looking Local monitors NHS App Store for accredited websites Example: The NHS Health and Symptom Checker

It is… Mobile Optimised Services Example: FREETEST ME: STI Testing for the Under 25s MOBILE OPTIMISED SERVICES: Mobile optimised services exist for a range of healthcare areas already and will continue to grow. -Dementia -Pregnancy -Sexual Health -Health service reviews -Sport & Fitness -Dentist services & advice -HIV -Community health services -Symptom Checkers

It is… Mobile Optimised Services Example: The NHS BMI Calculator MOBILE OPTIMISED SERVICES: Where both a mobile optimised service and an app exist, the mobile optimised service will be chosen to enable access on both Android & iOS.

It is… Mobile Optimised Services MOBILE OPTIMISED SERVICES: The ability to link in locally built and relevant mobile optimised services will become increasingly relevant

It is… Embedding Apps - Android ANDROID APPS -Android apps can be embedded to My Health and accessed by patients direct from the home page of the app on Android devices -NHS App Store reviews and recommends apps, ensuring their clinical safety “The Health Apps Library makes it simple for you to you to easily find safe and trusted apps to help you manage your health. These have been reviewed by the NHS to ensure they are clinically safe and relevant to people living in England.” -Looking Local monitors NHS App Store for accredited apps which are free for the patient to use

It is… Embedding Apps - Android Example: Change4Life Drinks Tracker ANDROID APPS Again there is a wide range of accredited apps available across the healthcare spectrum which would be relevant to embed covering: -General Health -Mental Health -Diabetes -Nutrition & weight mgmt -Specific illnesses/conditions: Angina, Strokes, Meningitis -Sexual Health

It is… Embedding Apps - Android Example: Diabetes Management App -All apps are free to use -Apps can give added functionality to mobile optimised services, using the capabilities of the smartphone or simply just designed for touch screen devices -Apps can be added in as they are included in the NHS App Store

It is… Embedding Apps - Android Example: Weight Loss App

It is… Embedding Apps - Android Example: Mood Management Apps

It is… Embedding Apps - Android Example: My Pregnancy Today

It is… Embedding Apps - Android Example: Health Discussion Board App

Blank Slide National Partners -Looking Local is in a unique position to work with a range of national public sector partners due to our public sector ownership -The content and services are complementary, relevant, up-to-date and useful -NHS Choices & NHS 24 offer a range of local listings (dentists, doctors, chemists, clinics), health guides, medical A-Z and more

It is… Branding Outline Branding: -Colour scheme designed in line with customer’s corporate colours… -…Or following the NHS Branding Guidelines (as the example here) -Customer logo on app splash screen -Launched in App Stores with bespoke launcher icon and partner name -Design customisation to run across all other Looking Local channels

It is… Savings NHS FIGURES: An average GP appointment costs the NHS £25 Each visit to a walk-in-centre or similar service can cost the NHS from £63 A visit to A&E can cost the NHS from £59 to £117 A call to NHS 111 costs on average £13 36% visited their GP less after using NHS Choices LOOKING LOCAL USAGE In 2013 NHS Sefton recorded 8,500 sessions across Looking Local channels (prior to My Health), equating to just over 700 calls a month Based on NHS 111 call costs = saving of £94,500 Additional Savings: Reduction in missed GP appointments Reduced footfall for repeat prescription ordering Ongoing app & channel development, no hidden costs Ever-improving app by linking in Android apps & mobile-optmised services My Health is part of a wider access channels package: helping people access their health services across TV, mobile, social networks and games consoles.

It is… See For Yourself Nottingham North & East CCG’s My Health App now available in the iTunes App Store or Google PlayiTunes App Store Google Play Medway Community Healthcare’s My Health App now available in the iTunes App Store or Google PlayiTunes App Store Google Play

It is… My Health