UM Athletic Department Review May 2005 It Takes Everyone to Build a Team

Points of Pride Building Upon Tradition Women’s IND Track Water Polo Wrestling Softball Conference Championships – Nine Team Titles Football Women’s CC Women’s Gymnastic Ice Hockey Field Hockey Overall U-M has won more titles than any other conference competitor.

Points of Pride Building Upon Tradition Football - Second Consecutive Rose Bowl Appearance (Final Poll 12 th ) Six Teams finished in Top 10 (to date) 22 Teams made NCAA or postseason competition Softball ranked #1. First team east of Mississippi River to be ranked #1 2nd Place in NACDA Director's Cup

Points of Pride Building Upon Tradition Braylon Edwards - Hesiman Finalist, Biletnikoff Award as best receiver, #3 pick in NFL Draft Carol Hutchins, 900th career win, most of any Michigan coach Pontiac Challenge Cup - won all three seasons Matt Niemeyer, men's soccer Rhodes Scholarship Finalist.

Victors Club Supporting the Tradition Implemented Three New Initiatives ◊Preferred Seating Program ◊Priority Point Program ◊Ticket Transfer Program (1 Year Only) Results of Transition / Change ◊New Programs, Systems and Procedures ◊Increase Donor Participation ◊Enhance support for student-athletes

Victors Club Preferred Seating Program 2005 per-seat Contribution 2006 per-seat Contribution Victors$250$500 Valiant$190$375 Maize$125$250 Blue$60$125

Total Tickets% of Total Completed PSD28,80993% Declined * 1,3654.0% Move into End Zone ** % # of PSD Tickets 31, % * “Normal” Attrition Rates are typically 1-3% ** There have been requests/donations to upgrade more than 2,600 tickets Preferred Seating Program – Renewal Rates (May 2005) Victors Club Supporting the Tradition

"Base" (or minimum) PSD Received$4,089,663 Additional Donations Made with Upgrade Request$451,290 New End Zone Donations$128,900 Additional Donations$1,376,497 Total "PSD Program" Contributions$6,046,350 Preferred Seating Program – Donations (April 2005) Victors Club Supporting the Tradition

One-Time Transfer Program ( As of April 2005) Seat Transfers # of Tickets Total Donations For 2005 Season 8,268$4,133,750 For 2006 Season 3,311 $1,655,500 Total $5,789,250 Transfer Donations will be dedicated to capital projects. Option to transfer expired on April 30, $500 Donation per ticket to Transfer.

Victors Club Supporting the Tradition FY05 is through March 31, 2005 only.

Capital Projects Update ProjectGoalFundraisingConstruction J. Ira & Nicki Harris Football Locker Room$4 millionComplete Academic Center$14 millionCompleteDec. 05 Junge Family Champions Center$4 millionCompleteOct. 05 Indoor Training Center$20 millionActiveTBD Baseball Stadium$10 millionActiveTBD Softball Stadium$6 millionActiveTBD Basketball/Wrestling Practice Facility$22 millionActiveTBD

Capital Projects Academic Center

Capital Projects Junge Family Champions Center

THANK YOU for your generous support of U-M student-athletes! GO BLUE!

Group Ticketing Athletic Ticket Office

Introduction Background Current Process Internet Process Question/Answers

Background Internet revolution in the ticketing industry Impact of E-Venue, internet software - 93% of Rose Bowl orders - Season ticket renewals – accept credit cards in 2005 Student ticketing – 100% online Future of digital ticketing

Current Process Provide over 8,000 tickets to units/clubs Coordinated by the Alumni Association Circular Payment/Delivery Process – 9 steps

Ticket Distribution Unit contacts Alumni Association. 2 AA contacts Ticket Office 3 Unit contacts customers 4 Customers submit order to Unit 5 Unit pays AA 6 TO provides tickets to AA 7 AA provides tickets to Unit 8 Unit provides tickets to customer 9 AA pays TO

Internet Process Eliminate Circular Processes Not Handle Money/Tickets Able to return unused tickets Keep Block Seating Ticket Office Knows Seat Location Tailgate tickets - homecoming

Ticket Distribution Unit contacts AA/TO 2 Unit contacts customer 3 Customer orders online 4 TO mails tickets to customer

Instructions Group Leader Not handle money Determine limits Determine delivery Mail instructions Access to “attendees” Alumni Go to website Sign in ID/Password Follow instructions Receive confirmation Receive tickets in mail or pick-up on campus.

Additional Procedures Deadline No phone orders $7 per order handling fee Not mandatory yet Use of checks/credit cards

QUESTIONS?