INDUSTRY BEST PRACTICES & CERTIFICATION Nadia Narine Technical Manager- Food programs October 22, 2014

2 INTRODUCTION Objective: To review the basics of Management Systems with emphasis on food safety. To share ideas for making business improvements using this tool.

3 AT A GLANCE Nº1 WORLD LEADER 80,000 EMPLOYEES 1,650 OFFICES AND LABORATORIES 13 GLOBAL INDUSTRIES GLOBAL SERVICE LOCAL EXPERTISE

4 Management Systems are designed to take care of critical areas of the business that have been considered it can affect achieving strategic goals for the business..

The First Decision GFSI Best Practices QMS FSMS HACCP Prerequisites Basic GMP’s

6 THE WORLD IS FLAT!!!!

7 CERTIFICATION PROCESS: WHAT HAPPENS BEFORE, DURING AND AFTER AN AUDIT Pre audit/Gap(optional) Management System audit Opening meeting confirm the scope Standard audit documents Review of records Closing Meeting: Review of NC’s

8 TOP 3 COMMON AREAS FOR NC’S 1.Internal audits 2.Senior Management Commitment 3.Training

9 INTERNAL AUDITS: Common Non-Conformities: No clearly defined scope of the audit No audit schedule or schedule incomplete No internal audits completed No corrective action or preventative actions Summary of NC’s never presented to management No evidence of training for auditors Repeat NC’s

10 SENIOR MANAGEMENT COMMITMENT Lack of resources- people, information Lack of participation or awareness of status in key MS programs: internal audits, complaints etc. Showing that program is a “QA” program rather then a program for all areas

11 TRAINING  Common Non-Conformities No training Training by an unapproved trainer/incompetent trainer No verification of training

12 BEST PRACTICES

13 INTERNAL AUDITS Solutions: Management commitment Develop Internal Audit Program Objectives WITH Senior Management Ensure internal audits are managed as a separate program Schedule based on risk associated with the activity Time Management Training of auditors List conformances and non conformances in the report

14 SENIOR MANAGEMENT COMMITMENT Solutions: Staff up and provide information Have management involved. Showing that program is a “QA” program rather then a program for all areas

15 EFFECTIVE TRAINING

16 BRC APPROVED TRAINER ETAIL/MID/3370/SUPPLIERID/541/DEFAULT.ASPX

17 SQF APPROVED TRAINER I

18 Nadia Narine Linkedin Nadia (Pundit) Narine