LOGO Yeastar Technology Co., Ltd. Enterprise Communication

Yeastar – IP PBX Embedded Hybrid IP-PBX

MyPBX Technical Training Introduction 1 Advanced settings 3 Basic settings 2 Solution 4

MyPBX – Embedded Hybrid IP PBX MyPBX SOHO MyPBX StandardMyPBX Pro MyPBX E1 MyPBX E1 Plus MyPBX Enterprise M1 MyPBX Enterprise M2 300 users 60 concurrent calls Call recording 100 users 22 concurrent calls 100 users 15 concurrent calls E1 /T1 trunk 30 users 8 concurrent calls

Module Types O2 ModuleS2 ModuleSO ModuleGSM ModuleUMTS ModuleBRI Module Pictures Ports 2 FXO2 FXS 1 FXO 1 FXS 112 BRI MyPBX SOHO √√√XX √ MyPBX Standard √√√√√√ MyPBX Pro √√√√√√ MyPBX E1/ E1 Plus √√√XXX MyPBX Enterprise √√√√√ √ You start with the MyPBX main-board and then just plug-in FXS, FXO, GSM, UMTS(3G) and BRI modules as your project needs. Below are modules that can be used in MyPBX. Introduction- Modules

FXO: Analog trunk ports, one module supports two trunk ports. FXS: Analog extension ports, one module supports for two extension ports. SO: SO module is a combined module with one FXS port and one FXO port. This module can help you to get lifeline port. GSM: GSM trunk port UMTS (3G):3G trunk port BRI: ISDN BRI trunk ports. One BRI module supports for two BRI ports. One BRI port supports for 2 B channels.

MyPBX SOHO – SMBs & Home Office Users Product NameSpecificationRemark MyPBX SOHO 30 SIP Extensions 8 Concurrent Calls 4 Telephone Interfaces 1 LAN Port 4 telephone interfaces means: a) max. 4 analog ports (FXS&FXO) b) max. 4 ISDN BRI ports External View Internal View

System LED Phone lines LED Ethernet LED Power LED Face Plate Power Port Rear Plate RJ11 Port (for phones) RJ45 Port (for Ethernet) Reset Key MyPBX SOHO – SMBs & Home Office Users

ProductSpecificationRemark MyPBX Standard 100 SIP Extensions 22 Concurrent Calls 16 Telephone Interfaces 1 LAN Port 1WAN Port 16 Telephone Interface ： 1 ） Max.16 analog ports( FXS&FXO) 2 ） Max. 8 BRI ports 3 ） Max. 4 GSM ports 4 ） Max. 4 UMTS ports MyPBX Standard – Small IP PBX Phone System External View Internal View

System LED Phone lines LED Ethernet LED Power LED Face Plate Power Rear Plate RJ11 Port (for phones) LAN Port (RJ45) Reset Key WAN Port (RJ45) MyPBX Standard – Small IP PBX Phone System

ProductSpecificationRemark MyPBX Pro 100 SIP Extensions 22 Concurrent Calls 16 Telephone Interfaces 1 LAN Port 1WAN Port 16 Telephone Interface 1 ） Max.16 analog ports 2 ） Max. 8 BRI ports 3 ） Max. 8 GSM ports 4 ） Max. 8UMTS ports MyPBX Pro – Small IP PBX Phone System ■ Differences between MyPBX Pro and MyPBX Standard ： 1 ） MyPBX Pro is 1U Rack Mount metal case; 2 ） MyPBX Pro can supports 8 GSM or 8 UMTS ports. External View Internal View

System LED Phone lines LED Ethernet LED Power LED MyPBX Pro – Small IP PBX Phone System 1U 19’’ Power RJ11 Port ( for phones) LAN Port(RJ45) Reset Key WAN Port (RJ45) For Antennas Face Plate Rear Plate

ProductSpecificationRemark MyPBX E1 100 SIP Extensions 15 Concurrent Calls 1 E1/T1/J1 Port 8 Telephone Interfaces 1 LAN Port 1 WAN Port 8 Telephone Interfaces ： Max. 8 analog ports (FXS&FXO) MyPBX E1 - Small IP PBX Phone System External View Internal View

Power RJ11 Port ( for phones) LAN Port(RJ45) Reset Key WAN Port (RJ45) E1/T1 Port System LED Phone Lines LED Ethernet LED Power LED E1/T1 LED MyPBX E1 - Small IP PBX Phone System Face Plate Rear Plate

ProductSpecificationRemark MyPBX E1 Plus 100 SIP Extensions 15 Concurrent Calls 1 E1/T1/J1 Port 8 Telephone Interfaces 1 LAN Port 1 WAN Port 8 Telephone Interfaces Max. 8 analog ports (FXS&FXO) MyPBX E1 Plus– Small IP PBX Phone System External View Internal View

MyPBX E1 Plus – Small IP PBX Phone System System LED Phone Lines LED Ethernet LED Power LED E1/T1 LED 1U 19’’ Power RJ11 Port (for phones) LAN Port(RJ45) Reset Key WAN Port (RJ45) E1/T1 Port Face Plate Rear Plate

ProductModelSpecificationRemark MyPBX Enterprise M1 300 SIP Extensions 60 Concurrent calls 1 E1/T1 Port 8 telephone interfaces 1 LAN port 1 WAN port 1) 8 Telephone Interfaces Max. 8 analog ports (FXS&FXO) or max. 4 GSM ports or max. 4 UMTS ports or max. 8 ISDN BRI ports; 2) The only difference between M1 and M2 is M1 has E1/T1 port but M2 doesn’t have it. 3) Call Recording – available. M2 300 SIP Extensions 60 Concurrent calls 8 Telephone interfaces 1 LAN port 1 WAN port MyPBX Enterprise – Medium sized IP PBX External View Internal View

MyPBX Enterprise – Medium sized IP PBX Phone Lines LED System LED Power LED 1U 19’’ Power RJ11 Port (for phones) LAN Port(RJ45) Reset Key WAN Port (RJ45) E1/T1 Port Face Plate Rear Plate For Antennas

MyPBX Series Comparison MyPBX SOHOMyPBX StandardMyPBX ProMyPBX E1MyPBX Enterprise Dimension& Weight 193x153x30mm(0.5 Kg) 280x175x33mm (0.7 Kg) 280x175x33mm (2.5 Kg) 280x175x33 mm (0.6Kg) 440x200x45 mm (3.5Kg) Analog ports(MAX) PRI ports (E1/T1/J1) GSM ports(MAX)04804 UMTS04804 BRI48808 Ethernet ports1 LAN 1 WAN 1 LAN 1 WAN 1 LAN 1 WAN 1 LAN 1 WAN CPU BF MHz BF MHz BF MHz BF MHz TMS320C6A8168ACYG (dual core) 1 G MHz RAM64 MB128 MB 1 GB ROM512 MB Hard DiskN/A 500 GB(Optional) User(MAX) Concurrent calls (MAX) Voic & Recording 4000min Depends on Hard disk ProtocolSIPSIP, IAX, T.38

Task Here is the requirement from a customer, can you please recommend him a most suitable MyPBX model? Please check which model of MyPBX is the best choice and what are the necessary modules. There are 50 workers, 7 PSTN lines, 2 GSM trunks, a legacy fax machine must be reserved to receive and send faxes.

MyPBX Technical Training Introduction 1 Advanced settings 3 Basic settings 2 Solution 4

MyPBX quick start guide

Basic settings of MyPBX 2.1 Warming up 2.2 Logical configuration steps in WEB GUI Network & System settings Extensions Trunks Outbound Calls Inbound Calls Other settings Security

2.1 Warming up – Part 1  Unpack your MyPBX – don’t power on  Unscrew the case of the MyPBX and insert the module cards according to your requirements Attention: Please ensure that the pins are aligned and the module is inserted correctly. Please check the ‘MyPBX Operation Instructions’ on the next page. Basic settings – Warming up

Introduction– Operation Instructions

Let’s see how to connect Switch, IP phones, router and MyPBX in a same network. Basic settings – Warming up

2.1 Warming up – Part 2 Power on your Laptop/PC and log in Set the Nic (Ethernet Port) of your Laptop/PC to match the telephone system subnet. Example: Set the Nic IP Address to XXX and set the Subnet Mask to Turn on the MyPBX and wait until system initialized correctly, which will cost few minutes. Once the RUN LED flickers in green light, then it means the system is working normally. Open your browser and go to Basic settings - Warming up

Login web GUI and change a new IP address Factory default IP address: Default username: admin Password: password Basic settings - Warming up

Basic Settings - Logical steps 2.2 Logical steps – Overview

Basic Settings – System & Network Step 1 Change a new IP address for MyPBX Step 2 Change Date and Time for MyPBX Step 3 Change a new password for the web GUI Step 4 Download the system prompts for MyPBX System and network setting

2.2.1 Step 1 Change a new IP address for MyPBX Basic Settings – System & Network

2.2.1 Step 2 Change Date and Time Basic Settings – System & Network

2.2.1 Step 3 Change a new password for the web GUI Basic Settings – System & Network

2.2.1 Step 4 Download the system prompts for MyPBX Basic Settings – System & Network

2.2.2 Extensions Step 5 Change the extension preferences Step 6 Setup analog and SIP extensions Step 7 To quick configure the IP phones through phone provisioning Basic Settings – Extensions

2.2.2 Step 5 Change the extension preferences Basic Settings – Extensions

2.2.2 Step 6 Setup FXS and SIP extensions Basic Settings – Extensions

2.2.2 Step 7 To quick configure quantity IP phones through phone provisioning Basic Settings – Extensions

Basic Settings - SIP extension Register SIP extension - Manually

Basic Settings – SIP extension

2.2.3 Trunks - Step 8 Setup various kinds of trunks Basic Settings – Trunks

Configure PSTN trunk

Basic Settings – Trunks Configure E1/T1 trunk

Configure ISDN BRI trunk Basic Settings – Trunks

Configure GSM trunk

Configure SIP trunk Basic Settings – Trunks

2.2.4 Outbound route - Step 9 Setup outbound routes Basic Settings – Outbound Route

phone number To match pattern Check the next route Transform digits Send to destination trunk Yes No Input numbers – The numbers dialed through phones Pattern - Special characters have special meanings Transform digits – Copy from input / Remove / Insert digits Send to destinations - Send to different trunks / branch offices Basic Settings – Outbound Route

Dial Pattern examples Dial pattern will match from the beginning to the last one We can choose different trunks for different calls For 911, we can choose PSTN For Local 7 digits calls, we might choose BRI or GSM For Long Distance calls, we can choose VoIP trunk X : Any Digit from 0-9 Z : Any Digit from 1-9 N : Any Digit from 2-9 [ ] : Any digits in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The ‘.’ character will match any remaining digits. For example, will match any phone number that starts with 9011, excluding 9011 itself. Basic Settings – Outbound Route

Basic Settings – Incoming Calls Incoming calls Step 10 Setup business hours Step 11 Upload or customize prompts Step 12 Setup IVR Step 13 Setup call queue Step 14 Setup ring groups Step 15 Setup DISA Step 16 Setup conferences Step 17 Setup inbound routes

2.2.5 Incoming call - Step 10 Setup business hours Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 11 Upload or record prompts Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 12 Setup IVR Play IVR prompt and wait for key Key Press? Reach Repeat count? Wait for Key time out Valid key? Time out destination Key event destination Invalid destination Yes No Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 13 Setup call queue Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 14 Setup ring groups

Basic Usage – Logical Steps Incoming call - Step 15 Setup DISA

2.2.5 Incoming call - Step 16 Setup Conference Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 17 Setup inbound routes Basic Settings – Incoming Calls

2.2.5 Incoming call - Step 17 Setup inbound routes Input Match Resource? Match caller ID / DID Yes Mobility extension Match business hours Give Dial Tone Go to configured destination Yes No Match holiday Go to holiday destination Yes Go to non-office destination Check Next rules No Basic Settings – Incoming Calls Yes

Caller Phone Number: E Basic Settings – DID

2.2.6 Other settings Step 18 Setup feature codes Step 19 Setup SIP settings Step 20 Setup voic Step 21 Setup music on hold Basic Settings – Others

2.2.6 Other settings – Step 18 Setup feature codes Basic Settings – Others # + Ext.Leave voice message *1One touch record *2Read voice message *02Voic Main Menu *3Attended transfer *03Blind transfer *4Pick up the call *04Pick up a specific extension *5Intercom *6Parking call *70Reset to defaults Note: When reset to defaults, the call forward default value will be 1) Always forward: Disable 2) Busy forward to voice mail: Enable 3) No answer forward to voice mail: Enable 4) Do not disturb: Disable *71Enable always forward *071Disable always forward *72Enable busy forward *072Disable busy forward *73Enable no answer forward *073Disable no answer forward *74Forward to number(*74+phone number) e.g.: *74501, it will forward the call to extension 501. *074Forward to Voic *75Enable do not disturb *075Disable do not disturb

Basic Settings – Others Other settings – Step 18 Setup feature codes

2.2.6 Other settings – Step 19 Setup SIP settings Basic Settings – Others

2.2.6 Other settings – Step 19 Setup SIP settings Basic Settings – Others

2.2.6 Other settings – Step 19 Setup SIP settings Basic Settings – Others

2.2.6 Other settings – Step 20 Setup voic Basic Settings – Others

2.2.6 Other settings – Step 21 Setup music on hold Basic Settings – Others

2.2.7 Security Step 22 Setup IP restriction on extensions page Step 23 Firewall settings Step 24 Backup and Restore Basic Settings – Security

2.2.7 Security- Step 22 Enable IP Restriction for extensions Basic Settings – Security For local extensions For remote extensions

Hacker Firewall Sip attack packets Basic Settings – Security Security– Step 23 Firewall & Blacklist are available Our MyPBX can detect that huge amount SIP packets in short time is an abnormal for a SIP station. MyPBX will add the IP address of the host, which send too many SIP packets in a very short time, into blacklist automatically. Once the IP being added into blacklist, the host will not be able to send any packets to MyPBX unless the administrator deletes the IP from blacklist manually. The normal SIP packets speed can be defined on IP blacklist rule section. Sometimes, when the IP phone subscribe a lot BLF status on their phone, the operator's IP phone for example, it will send a lot SIP packets as well. Then MyPBX might add the normal SIP extension into blacklist by mistake as well. Therefore we need to define white list by adding common rules to accept trusted network/hosts.

2.2.7 Security- Step 23 Firewall configurations Basic Settings – Security

2.2.7 Security– Step 24 Backup and restore Basic Settings – Security

General Limitations General Limitations of MyPBX General limitations

MyPBX Technical Training Introduction 1 Advanced settings 3 Basic settings 2 Solution 4

Advanced Settings – Call control 3.1 Call control – Option 1 Only the selected extension can dial out

3.1 Call control – Option 2 Setup a password for the outbound route Advanced Settings – Call control

3.1 Call control – Option 3 Setup PIN user for the outbound route Advanced Settings – Call control

Advanced Settings – Call recording 3.2 Call Recording – only available in MyPBX Enterprise Note that you need a hard disk installed in MyPBX before you can enable the call recording feature. Below are suggested hard disk: (Seagate)500G ST AS 5400RPM 8MB SATAII interface laptop hard-disk (Seagate)500G ST AS 7200RPM 16MB SATAII interface laptop hard-disk (Seagate)320G ST AS 5400RPM 8MB SATAII interface laptop hard-disk

Advanced Settings – Call recording 3.2 MyPBX Enterprise- Recording Interface for administrator

3.2 MyPBX Enterprise- Recording Interface for extension users Advanced Settings – Recording

3.3 Update firmware in MyPBX through two ways: HTTP & TFTP Advanced Settings – Firmware Upgrade

Advanced Settings – Auto Provision Get configurations files from MyPBX 3.4 MyPBX act as an Auto Provision server

Advanced Settings – Call through Outlook 3.5 Call out through Outlook contacts

Task – Establish a small network

MyPBX Technical Training Introduction 1 Advanced settings 3 Basic settings 2 Solution 4

Solutions– Remote extension 4.1 Remote working solution

4.2 Remote office solution Solutions– Remote office

Solutions– Traditional PABX 4.3 Connect MyPBX with traditional PABX You may note that we can connect using BRI or PRI channels as well

Solutions – Skype Connect 4.4 Connect MyPBX to Skype world