Business Analysis Debbie Paul Managing Director www.assistkd.com
The drivers for business analysis Business dissatisfaction IT as an enabler Outsourcing
The progression of business analysis Improvement Business Requirements Process Improvement Scope Requirements Process IT Improvement Authority
Skills Framework for the Information Age Business Analysis Investigation, analysis, review and documentation of business functions, processes, information and data Definition of requirements for improving any aspect of process and systems Quantification of business benefits Creation of viable specifications and acceptance criteria for IT systems
Extended ‘V’ model lifecycle delivery of Business benefits Analyse business needs Assess benefits Acceptance criteria Define Test for user requirements acceptance Business Analysis Specify IT System test criteria Test IT system system Integration test criteria Design IT Test module system integration Build system Test system modules modules Module test criteria
Process Model for Business Analysis Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
Business Strategy & Objectives Business environment Politics Environmental Organisation Work Area Customers IT System Suppliers Economic Legal Social Technology Competitors
Process Model for Business Analysis Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
Types of business ‘problem’ Dissatisfaction 16 tons Opportunity Identified problem
The business situation Issues Structure Processes Stakeholders Culture
Process Model for Business Analysis Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
Stakeholders & Perspectives Suppliers Customers Partners Project Sponsor Regulators Business Managers Employees Competitors Shareholders
Process Model for Business Analysis Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
Overview process model Business Environment ISEB Diploma scheme Markers Examiners Exam Providers Register for exam Issue instructions Conduct oral Issue results Candidates Employers Exam Providers Competitors
Swimlane diagram 3 days 24 hours 5 days 2 weeks before exam date r e c Issue oral exam notification Issue results to candidates f f O Assemble oral examination list m a x E e t a d i Review documents & prepare for oral exam d n a C Conduct oral exam r Review documents & prepare for oral exam e Notify set of oral results (electronically) n Send paper documents to ISEB i m a x E < ------------ 3 days -------------- > < 24 hours -- > < -------------- 5 days ------------ >
Process Model for Business Analysis Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
Options Identify Evaluate What new possibilities are there? What can we stop doing? What can we do better? Identify Evaluate What are the impact and risks? What are the costs and benefits?
Process Model for Business Analysis Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
Selected models from the UML Use Case Diagram Class Diagram
Process Model for Business Analysis Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
Business Analysis Debbie Paul Managing Director www.assistkd.com