The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved. Bill McCluggage – Prior UK Government Deputy CIO

The United Kingdom Population: 62.3million England & Wales: 55.6million Scotland: 5.2million NorthernIreland:1.8million Office of National Statistics 13 Oct 2011 © Copyright 2012 EMC Corporation. All rights reserved.

3 government is spending more than it earns. it must respond and do things differently. © Copyright 2012 EMC Corporation. All rights reserved.

So UK Gov ICT Spend? Data Centres £3.2 bn Desktop £1.85 bn Data Network £1.69 bn Voice Network £1.01 bn Help Desk £1.18 bn Application Dev £3.04 bn Application Support £3.04 bn Finance, Man, Admin £1.85 bn Gartner Global ICT Spending Analysis (average) by ICT Element indicates where money is typically spent in ICT Source Gartner analysis January 2010 Public Sector ~ £17bn Central Government ~ £7bn © Copyright 2012 EMC Corporation. All rights reserved.

delivering better public services for less cost reducing waste and project failure, and stimulating economic growth creating a common ICT infrastructure using ICT to enable and deliver change strengthened governance the UK government ICT strategy library/uk-government-ict-strategy-resources © Copyright 2012 EMC Corporation. All rights reserved.

improve sharing & reuse use more open source drive down cost of basic goods/services stimulate economic growth reduce project failure drive operational excellence ICT asset register & government applications store new procurement approaches open source procurement toolkit new open source groups presumption against projects over £100m publishing contracts agile project delivery & Skunkworks spending controls ICT capability strategy continued benchmarking improved performance in delivering projects on time and in budget benefits released faster to the user a fair and more competitive marketplace to drive down ICT costs greater SME participation to help drive economic growth greater in-house ICT capability to reduce dependency on external l expertise Part 1 – Reducing Waste and Project Failure, and Stimulating Economic Growth

improve sharing & reuse use more open source drive down cost of basic goods/services stimulate economic growth reduce project failure drive operational excellence ICT asset register & government applications store new procurement approaches open source procurement toolkit new open source groups presumption against projects over £100m publishing contracts agile project delivery & Skunkworks spending controls ICT capability strategy continued benchmarking improved performance in delivering projects on time and in budget benefits released faster to the user a fair and more competitive marketplace to drive down ICT costs greater SME participation to help drive economic growth greater in-house ICT capability to reduce dependency on external l expertise Part 1 – Reducing Waste and Project Failure, and Stimulating Economic Growth

increase interoperability increase public sector ICT agility consolidate ICT infrastructure make ICT greener manage and protect information effectively open data standards reference architecture mandatory open technical standards cloud computing strategy common desktop/device data centre consolidation consolidate networks greening government ICT strategy information strategy risk management regime enable government to procure directly from SMEs more efficient use of government ICT greater policy flexibility avoid lengthy supplier lock-ins create fairer and more competitive market part 2 - creating a common ICT infrastructure © Copyright 2012 EMC Corporation. All rights reserved.

increase interoperability increase public sector ICT agility consolidate ICT infrastructure make ICT greener manage and protect information effectively open data standards reference architecture mandatory open technical standards cloud computing strategy common desktop/device data centre consolidation consolidate networks greening government ICT strategy information strategy risk management regime enable government to procure directly from SMEs more efficient use of government ICT greater policy flexibility avoid lengthy supplier lock-ins create fairer and more competitive market part 2 - creating a common ICT infrastructure ? ? ? ? ? © Copyright 2012 EMC Corporation. All rights reserved.

G-Cloud Scope Service Management Commercial Security IaaS PaaS*SaaS* Search Engine Management (e.g. G-Cloud Authority) Collaboration EDRM Forms Engine CMS CRM Portfolio Foundation Delivery Partners (FDPs) Developing initial Service Clusters EDRM Common/generic aspects across specific commodity services Available through the Government Application Store © Copyright 2012 EMC Corporation. All rights reserved.

UK Government Cloud Store © Copyright 2012 EMC Corporation. All rights reserved.

Lot 1 - SaaS Lot 2 - PaaS Lot 3 - IaaS Lot 4 – Cloud Services UK Government Cloud Store © Copyright 2012 EMC Corporation. All rights reserved.

13 modernise public services facilitate democratic power shift to citizens increase public sector productivity open up public sector provision rapidly exploit new technologies mandate ‘channel shift’ in selected services create cross-government standards on APIs appoint director of ICT Futures provide online channels for all government consultations develop guidelines for departmental access to internet and social media channels agile, personalised and responsive services democratic power shift using digital channels opening up public sector provision collaborative and mobile public sector working horizon scanning to exploit new technologies part 3 – using ICT to enable and deliver change © Copyright 2012 EMC Corporation. All rights reserved.

14 modernise public services facilitate democratic power shift to citizens increase public sector productivity open up public sector provision rapidly exploit new technologies mandate ‘channel shift’ in selected services create cross-government standards on APIs appoint director of ICT Futures provide online channels for all government consultations develop guidelines for departmental access to internet and social media channels agile, personalised and responsive services democratic power shift using digital channels opening up public sector provision collaborative and mobile public sector working horizon scanning to exploit new technologies part 3 – using ICT to enable and deliver change ? ? © Copyright 2012 EMC Corporation. All rights reserved.

21 st century citizens consume services that are delivered digitally. part 3 – using ICT to enable and deliver change © Copyright 2012 EMC Corporation. All rights reserved.

part 3 – using ICT to enable and deliver change GovICT Rt Hon Frances Maude MP – Minister for the Cabinet Office © Copyright 2012 EMC Corporation. All rights reserved.

single domain – gov.uk part 3 – using ICT to enable and deliver change © Copyright 2012 EMC Corporation. All rights reserved.

single domain – gov.uk part 3 – using ICT to enable and deliver change © Copyright 2012 EMC Corporation. All rights reserved.

single domain – gov.uk part 3 – using ICT to enable and deliver change © Copyright 2012 EMC Corporation. All rights reserved.

transparency part 3 – using ICT to enable and deliver change © Copyright 2012 EMC Corporation. All rights reserved.

choice part 3 – using ICT to enable and deliver change © Copyright 2012 EMC Corporation. All rights reserved.

the information revolution has led to a radical power shift from government into the hands of the citizen. part 3 – using ICT to enable and deliver change © Copyright 2012 EMC Corporation. All rights reserved.

Governance and accountability End User Devices, Reference Architecture, Technical Standards CIO Delivery Board – Chair Andy Nelson (UK Gov CIO) Liam Maxwell Mike Bracken John Collington MOJ Andy Nelson/ Chris Chant Home Office Dept Health Katie Davies DWP Kenny Robertson Cabinet OfficeHMRC Phil Pavitt Public Services Network, Risk Mgmt Regime, Green ICT Data Centre, Cloud Computing, ICT Capability Open Source, Social Media ICT Futures SMEs Open Standards Asset & Services Knowledgebase CIO Delivery Board Reporting Agile Channel Shift, Online Consultations, APIs Procurement Information Principles, Data Standards MOD John Taylor © Copyright 2012 EMC Corporation. All rights reserved.

delivery based on strong governance the challenges: establish objectives measure key metrics focus on delivery meet milestones insist on accountability manage risks part 5 - implementation © Copyright 2012 EMC Corporation. All rights reserved.

PUBLIC SECTOR ARCHITECTURE Public Services Network Data Centres End User Devices Cloud Computing Common Standards Reference Architecture Security & Identity Assurance Service Management Procurement Creating an environment for a common and secure ICT Infrastructure Enabling better public services Channel Shift Greater Citizen Engagement Increased Efficiency ICT Capability & Skills part 5 - implementation moving from the ‘what’ to the ‘how’ © Copyright 2012 EMC Corporation. All rights reserved.

thanks twitter.com/billmccluggage uk.linkedin.com/in/billmccluggage © Copyright 2012 EMC Corporation. All rights reserved.